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~subject:"Customer satisfaction"
~subject:"Social Web"
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Customer satisfaction
Social Web
Consumer behaviour
82,940
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9,317
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9,140
Relationship marketing
9,028
Beziehungsmarketing
8,997
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7,553
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7,512
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6,664
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5,533
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4,788
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4,758
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4,541
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4,504
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4,400
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4,355
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4,312
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4,301
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4,148
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4,108
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3,980
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3,705
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3,700
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3,663
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3,623
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3,609
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3,587
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3,503
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3,480
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3,253
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3,053
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2,971
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23
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22
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20
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20
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20
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19
Flavián Blanco, Carlos
18
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17
Law, Chun Hung Roberts
17
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16
Rather, Raouf Ahmad
16
Rita, Paulo
16
Wu, Luorong
16
Balaji, M. S.
15
Gustafsson, Anders
15
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15
Quach, Sara
15
Aksoy, Lerzan
14
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14
Jang, Soocheong
14
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14
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14
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12
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12
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12
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12
Klaus, Philipp
12
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12
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12
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12
Prashar, Sanjeev
12
Prybutok, Victor R.
12
Ryu, Kisang
12
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11
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11
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11
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2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
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2
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A. C. Nielsen Company <Northbrook, Ill.>
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AMA Summer Academic Conference <2023, San Francisco, Calif.>
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AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
American Economic Association
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Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Books on Demand GmbH <Norderstedt>
1
Center of Market Oriented Product and Production Management
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Digital Marketing & eCommerce Conference <3., 2022, Barcelona>
1
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Edward Elgar Publishing
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1
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1
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1
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1
Haufe-Lexware GmbH & Co. KG
1
ICORIA <16., 2017, Gent>
1
Institute of Leadership and Management <London>
1
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Journal of retailing and consumer services
466
Journal of business research : JBR
356
International journal of hospitality management
217
The journal of services marketing
117
International journal of internet marketing and advertising : IJIMA
115
Journal of hospitality marketing & management
112
Journal of travel and tourism marketing
111
Cogent business & management
104
International journal of contemporary hospitality management
96
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
93
Psychology & marketing
89
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
87
International journal of electronic marketing and retailing : IJEMR
81
Tourism management : research, policies, practice
81
Technological forecasting & social change : an international journal
74
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
73
The journal of product & brand management
72
Asia Pacific journal of marketing and logistics
69
Journal of internet commerce
67
Services marketing quarterly
63
Journal of strategic marketing
62
International journal of consumer studies
60
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
60
Journal of promotion management : innovations in planning and applied research
59
The service industries journal
58
Journal of the Academy of Marketing Science
54
Marketing intelligence & planning
54
Journal of marketing communications
53
The journal of brand management : an international journal
53
International journal of business information systems : IJBIS
52
Journal of service management
52
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
52
Journal of electronic commerce research : JECR
50
Service business
50
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
49
Journal of marketing
49
European journal of marketing : EJM
48
International journal of advertising : the review of marketing communications
47
International journal of technology marketing : IJTMkt
45
Journal of service research : JSR
43
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ECONIS (ZBW)
10,047
Other ZBW resources
159
BASE
2
EconStor
1
OLC EcoSci
1
RePEc
1
Showing
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10
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10,211
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date (oldest first)
1
Impact of cause-related marketing on consumer advocacy and cause participation : a causal model based on self-reports and eye-tracking measures
Badenes-Rocha, Alberto
;
Bigné Alcañiz, J. Enrique
; …
- In:
Psychology & marketing
39
(
2022
)
1
,
pp. 214-226
Persistent link: https://www.econbiz.de/10012796087
Saved in:
2
Visual attention paid to negative comments in cause-related posts : visual style and emotionality matter
Badenes-Rocha, Alberto
;
Bigné Alcañiz, J. Enrique
; …
- In:
International journal of advertising : the review of …
41
(
2022
)
8
,
pp. 1454-1476
Persistent link: https://www.econbiz.de/10013484601
Saved in:
3
Cause related marketing : Armani initiative "acqua for life"
Mititelu, Cristina
;
Fiorani, Gloria
;
Mariani, Simone
- In:
International review on public and non-profit marketing
11
(
2014
)
3
,
pp. 285-305
Persistent link: https://www.econbiz.de/10010413069
Saved in:
4
CRM, skepticism and patronage intention : the mediating and moderating role of satisfaction and religiosity
Deb, Madhurima
;
Sharma, Vinay Kumar
;
Amawate, Vibhas
- In:
Journal of strategic marketing
29
(
2021
)
4
,
pp. 316-336
Persistent link: https://www.econbiz.de/10012515861
Saved in:
5
The role of visual presentation in cause-related marketing message processing in social network sites : a case for sports brands
Han, Jiyoon
;
Lee, Seungae
- In:
International journal of advertising : the review of …
41
(
2022
)
2
,
pp. 309-332
Persistent link: https://www.econbiz.de/10013207350
Saved in:
6
Attitudes towards cause-related marketing : determinants of satisfaction and loyalty
Galan-Ladero, M. Mercedes
;
Galera-Casquet, Clementina
; …
- In:
International review on public and non-profit marketing
10
(
2013
)
3
,
pp. 253-269
Persistent link: https://www.econbiz.de/10010193207
Saved in:
7
Role of skepticism and message elaboration in determining consumers' response to cause-related marketing claims on Facebook brand pages
Bae, Mikyeung
- In:
Journal of current issues and research in advertising
41
(
2020
)
3
,
pp. 301-331
Persistent link: https://www.econbiz.de/10012289873
Saved in:
8
Public or private products? : the impact of cause-related marketing and product conspicuity on consumer response on social networking sites
Choi, Jungin
;
Sung, Yoon Hi
;
Cho, Chang-Hoan
- In:
Journal of global scholars of marketing science : …
28
(
2018
)
4
,
pp. 337-357
Persistent link: https://www.econbiz.de/10011962785
Saved in:
9
The impact of cause-related marketing on millennials' product attitudes and purchase intentions
Eastman, Jacqueline Kilsheimer
;
Smalley, K. Bryant
; …
- In:
Journal of promotion management : innovations in …
25
(
2019
)
6
,
pp. 799-826
Persistent link: https://www.econbiz.de/10012179068
Saved in:
10
Role of perceived corporate social responsibility in the nexus of perceived cause-related marketing and repurchase intention in emerging markets
Le Thanh Tiep
;
Tiwari, Aviral Kumar
;
Behl, Abhishek
; …
- In:
Management decision
60
(
2022
)
10
,
pp. 2642-2668
Persistent link: https://www.econbiz.de/10013389346
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