//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Home grown : the case for loca...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Consumer behaviour
83,098
Konsumentenverhalten
80,618
Theorie
12,357
Theory
12,155
Relationship marketing
9,149
Beziehungsmarketing
9,120
Agraraußenhandel
7,595
Brand management
7,567
Markenführung
7,526
International agricultural trade
7,425
Brand image
6,706
Markenimage
6,666
USA
6,250
Regional economics
6,135
United States
5,955
Regionalökonomik
5,738
Online-Handel
5,631
Online retailing
5,620
Kundenzufriedenheit
5,525
Agrarmarkt
5,127
Deutschland
5,013
Social Web
4,813
Social web
4,811
Online-Marketing
4,648
Internet marketing
4,627
Germany
4,470
Service quality
4,388
Dienstleistungsqualität
4,344
Brand
4,327
Markenartikel
4,319
Einzelhandel
4,225
Retail trade
4,168
Werbewirkung
3,736
Electronic Commerce
3,699
Advertising effects
3,698
Verbraucherverhalten
3,590
E-commerce
3,574
Welt
3,488
World
3,435
more ...
less ...
Online availability
All
Undetermined
3,142
Free
946
Type of publication
All
Article
5,035
Book / Working Paper
644
Journal
3
Type of publication (narrower categories)
All
Article in journal
4,752
Aufsatz in Zeitschrift
4,752
research-article
136
Aufsatz im Buch
115
Book section
115
Hochschulschrift
72
Graue Literatur
68
Non-commercial literature
68
Thesis
50
Conference paper
46
Konferenzbeitrag
46
Arbeitspapier
40
Working Paper
40
Collection of articles of several authors
12
Sammelwerk
12
Konferenzschrift
10
Aufsatzsammlung
8
conceptual-paper
8
Case study
4
Collection of articles written by one author
4
Fallstudie
4
Ratgeber
4
Sammlung
4
non-article
4
review-article
4
Conference proceedings
3
case-report
3
Guidebook
2
viewpoint
2
Fallstudiensammlung
1
Glossar enthalten
1
Glossary included
1
Handbook
1
Handbuch
1
Lehrbuch
1
Reprint
1
Textbook
1
back-matter
1
review
1
more ...
less ...
Language
All
English
5,572
German
105
Undetermined
3
French
2
Author
All
Han, Heesup
55
Mattila, Anna S.
26
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
14
Söderlund, Magnus
14
Gustafsson, Anders
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Mittal, Vikas
13
Balaji, M. S.
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Wu, Luorong
12
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Kim, Jinkyung Jenny
10
Qu, Hailin
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Sparks, Beverley
9
Sreejesh, S.
9
Torres, Edwin N.
9
Verhoef, Peter C.
9
Wei, Wei
9
Xu, Xun
9
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institut für Lebensmittel und Ressourcenökonomik, Rheinische Friedrich-Wilhelms-Universität Bonn
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
319
International journal of hospitality management
195
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
56
The service industries journal
50
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
41
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of Services Marketing
31
The international review of retail, distribution and consumer research
31
International journal of retail and distribution management
27
Journal of the Academy of Marketing Science
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of hospitality and tourism insights
25
Journal of retailing
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
more ...
less ...
Source
All
ECONIS (ZBW)
5,518
Other ZBW resources
159
BASE
3
RePEc
2
Showing
1
-
10
of
5,682
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Food market hygiene in the consumer experience
Merchan, Diana
;
Agila, Mercy
;
Criollo, Mónica
; …
-
2020
Persistent link: https://www.econbiz.de/10012266496
Saved in:
2
Direct selling: consumer profile, clusters and satisfaction
Alturas, Bráulio
;
Santos, Maria C.
- In:
European retail research
23
(
2009
)
1
,
pp. 47-68
Persistent link: https://www.econbiz.de/10003832163
Saved in:
3
Fulfillment and service: meeting and exceeding the customer's expectations
Fleming, Ann Daher
;
Foley, Linda M.
- In:
Direct marketing in action : cutting-edge strategies …
,
(pp. 139-155)
.
2007
Persistent link: https://www.econbiz.de/10003444000
Saved in:
4
Einkaufsverhalten und Kundengruppen bei Direktvermarktern in Deutschland : Ergebnisse einer empirischen Analyse
Hasan, Yousra
-
2006
Persistent link: https://www.econbiz.de/10003394613
Saved in:
5
Performance of direct mail in building customer loyalty in Greek automotive sector during the financial crisis
Malliari, Lila
;
Sirkeci, Ibrahim
- In:
International journal of business performance management
18
(
2017
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011725665
Saved in:
6
Einflussfaktoren des Entscheidungsverhaltens von Bestandskunden : empirische Analyse der Einflussfaktoren Kundenzufriedenheit,
Direkt-Marketing
und der Attention im Privatkundenges...
Bourbonus, Nicolas
-
2013
Persistent link: https://www.econbiz.de/10013430848
Saved in:
7
Farmer-to-consumer direct marketing : the role of customer satisfaction measurement for service innovations
Spiller, Achim
;
Zühlsdorf, Anke
;
Mellin, Matthias
- In:
Innovation and system dynamics in food networks 2007 : …
,
(pp. 345-354)
.
2007
Persistent link: https://www.econbiz.de/10003713324
Saved in:
8
Linking cause-related marketing to sales force responses and performance in a direct selling context
Larson, Brian V.
;
Flaherty, Karen E.
;
Zablah, Alex R.
; …
- In:
Journal of the Academy of Marketing Science
36
(
2008
)
2
,
pp. 271-277
Persistent link: https://www.econbiz.de/10003725657
Saved in:
9
Unique value proposition: developing and implementing the right offer
Lewison, Dale M.
;
Collins, Mark
- In:
Direct marketing in action : cutting-edge strategies …
,
(pp. 91-103)
.
2007
Persistent link: https://www.econbiz.de/10003443976
Saved in:
10
Application of importance-performance analysis (IPA) to formulate customer satisfaction strategies in the direct sales industry in Malaysia
Musa, Rosidah
;
Pallister, John
;
Robson, Matthew
;
Daud, …
- In:
Business strategy series
11
(
2010
)
5
,
pp. 277-285
Persistent link: https://www.econbiz.de/10008662495
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->