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Customer satisfaction
Consumer behaviour
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India
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Shukla, Paurav
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Babin, Barry J.
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Banerjee, Madhumita
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Singh, Jaywant
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Wang, Qing
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Journal of business research : JBR
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Journal of consumer behaviour : an international research review
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Effects of perceived sacrifice, quality, value, and satisfaction on behavioral intentions in the service environment
Shukla, Paurav
- In:
Services marketing quarterly
31
(
2010
)
4
,
pp. 466-484
Persistent link: https://www.econbiz.de/10008729056
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2
Customer commitment to luxury brands : antecedents and consequences
Shukla, Paurav
;
Banerjee, Madhumita
;
Singh, Jaywant
- In:
Journal of business research : JBR
69
(
2016
)
1
,
pp. 323-331
Persistent link: https://www.econbiz.de/10011417731
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3
Effects of consumer psychographics and store characteristics in influencing shopping value and store switching
Shukla, Paurav
;
Babin, Barry J.
- In:
Journal of consumer behaviour : an international …
12
(
2013
)
3
,
pp. 194-203
Persistent link: https://www.econbiz.de/10009766225
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4
Linking sources of consumer confusion to decision satisfaction : the role of choice goals
Wang, Qing
;
Shukla, Paurav
- In:
Psychology & marketing
30
(
2013
)
4
,
pp. 295-304
Persistent link: https://www.econbiz.de/10009737750
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