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The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Wen, Chao; Qin, Hong; Prybutok, Victor R.; Blankson, Charles - In: Quality management journal : QMJ 19 (2012) 4, pp. 7-23
Persistent link: https://www.econbiz.de/10009659103
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Revisiting the global expansion strategy of fast-food brand : modelling of satisfaction antecedents in marketing management
Oe, Hiroko; Weeks, Max - In: International journal of services and operations … 42 (2022) 4, pp. 564-579
Persistent link: https://www.econbiz.de/10013369275
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Critical success factors of the food service industry
Mamalis, Spyridon - In: Journal of international food & agribusiness marketing … 21 (2009) 2/3, pp. 191-206
Persistent link: https://www.econbiz.de/10003887296
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Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast-casual restaurant industry
Ryu, Kisang; Han, Heesup; Jang, Soocheong - In: International journal of contemporary hospitality management 22 (2010) 2/3, pp. 416-432
Persistent link: https://www.econbiz.de/10003976234
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Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : moderating role of perceived pri...
Ryu, Kisang; Han, Heesup - In: Journal of hospitality & tourism research : JHTR ; the … 34 (2010) 3, pp. 310-329
Persistent link: https://www.econbiz.de/10008648338
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Development of a short questionnaire for measuring service quality perceptions
Domenge, Rogerio; Arciniega, Luis M. - In: Decision 42 (2015) 1, pp. 11-17
Persistent link: https://www.econbiz.de/10010517252
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Are customers satisfied with healthier food options at South African fast-food outlets?
Cant, Michael C.; Machado, Ricardo; Gopaul, Melanie - In: International business and economics research journal 13 (2014) 6, pp. 1199-1212
Persistent link: https://www.econbiz.de/10011279844
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How do customers perceive service quality in differently structured fast food restaurants?
Cao, Yang; Kim, Kyungmin - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 99-117
Persistent link: https://www.econbiz.de/10010526372
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Cross-cultural competitive benchmarking of fast-food restaurant services
Min, Ho-key; Min, Hyesung - In: Benchmarking : an international journal ; BIJ 20 (2013) 2, pp. 212-232
Persistent link: https://www.econbiz.de/10009729971
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Consumer perceptions of quick service restaurants
Mason, Kevin; Jones, Stephen; Benefield, Mike; Walton, Jim - In: Journal of international business and economics : JIBE 13 (2013) 4, pp. 109-116
Persistent link: https://www.econbiz.de/10010241891