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~subject:"Customer satisfaction"
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Customer satisfaction
Großbritannien
136,530
United Kingdom
96,332
Consumer behaviour
83,508
Konsumentenverhalten
81,058
Theorie
18,917
Theory
18,559
Deutschland
17,211
USA
17,160
United States
15,619
Germany
14,666
Online-Marketing
13,227
Internet marketing
13,111
Willingness to pay
10,635
Zahlungsbereitschaftsanalyse
10,030
Relationship marketing
9,962
Beziehungsmarketing
9,919
Frankreich
8,884
Social Web
8,578
Social web
8,570
Brand management
8,409
Markenführung
8,346
Schätzung
7,356
France
7,139
EU-Staaten
7,092
Brand image
7,035
EU countries
6,999
Markenimage
6,993
Estimation
6,968
Online-Handel
6,459
Online retailing
6,441
Kundenzufriedenheit
5,784
Electronic Commerce
5,189
Experiment
5,118
Service quality
4,968
Einzelhandel
4,950
E-commerce
4,948
Dienstleistungsqualität
4,911
Retail trade
4,847
Japan
4,800
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All
Undetermined
3,290
Free
981
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5,291
Book / Working Paper
674
Journal
3
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Article in journal
4,960
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4,960
research-article
154
Aufsatz im Buch
132
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Graue Literatur
78
Non-commercial literature
78
Hochschulschrift
74
Conference paper
51
Konferenzbeitrag
51
Thesis
51
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46
Working Paper
46
Collection of articles of several authors
15
Sammelwerk
15
Konferenzschrift
10
Aufsatzsammlung
8
conceptual-paper
8
case-report
7
non-article
7
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6
Fallstudie
6
Ratgeber
6
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5
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5
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4
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4
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3
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3
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2
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2
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2
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1
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English
5,854
German
109
Undetermined
3
French
2
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Han, Heesup
55
Mattila, Anna S.
26
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
14
Gustafsson, Anders
14
Söderlund, Magnus
14
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Kim, Jinkyung Jenny
10
Kim, Woo Gon
10
Qu, Hailin
10
Quach, Sara
10
Sparks, Beverley
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Huber, Frank
9
Law, Chun Hung Roberts
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Sreejesh, S.
9
Torres, Edwin N.
9
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Springer Fachmedien Wiesbaden
3
Information Resources Management Association
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
All
Journal of retailing and consumer services
321
International journal of hospitality management
204
Journal of business research : JBR
154
The journal of services marketing
102
Journal of hospitality marketing & management
98
Journal of travel and tourism marketing
88
International journal of contemporary hospitality management
81
Cogent business & management
73
Tourism management : research, policies, practice
64
Services marketing quarterly
61
The service industries journal
52
Psychology & marketing
51
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
49
Asia Pacific journal of marketing and logistics
48
International journal of electronic marketing and retailing : IJEMR
44
Service business
42
Journal of service management
41
Journal of strategic marketing
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Tourism management perspectives : TMP
39
Journal of service research : JSR
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
The international journal of bank marketing : IJBM
36
European journal of marketing : EJM
34
Journal of Services Marketing
33
The international review of retail, distribution and consumer research
32
Journal of hospitality and tourism insights
30
European Journal of Marketing
28
The TQM journal : the international review of organizational improvement
28
International journal of quality and service sciences
27
International journal of retail and distribution management
27
Journal of air transport management
27
Journal of the Academy of Marketing Science
27
International journal of retail & distribution management
26
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of Asian finance, economics and business : JAFEB
25
Journal of internet commerce
25
Total quality management & business excellence
25
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Source
All
ECONIS (ZBW)
5,778
Other ZBW resources
186
BASE
2
RePEc
2
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1
Online content : who is willing to pay and for what?
Tarkiainen, Anssi
;
Arminen, Heli
;
Kuivalainen, Olli
- In:
International journal of business information systems : …
17
(
2014
)
3
,
pp. 283-305
Persistent link: https://www.econbiz.de/10010478637
Saved in:
2
The mediating effect of brand trust between online customer reviews and willingness to buy
Chang, Ting-pong Vincent
;
Rhodes, Jo
;
Lok, Peter
- In:
Journal of electronic commerce in organizations : the …
11
(
2013
)
1
,
pp. 22-42
Persistent link: https://www.econbiz.de/10009792129
Saved in:
3
Antecedents and consequences of online customer satisfaction : a holistic process perspective
Pham, Thi Song Hanh
;
Ahammad, Mohammad F.
- In:
Technological forecasting & social change : an …
124
(
2017
),
pp. 332-342
Persistent link: https://www.econbiz.de/10011899423
Saved in:
4
The influence of the assessment of internet websites offering tourist services on the manner of purchase of holiday packages
Szopiński, Tomasz
- In:
Economic research
30
(
2017
)
1,2
,
pp. 1655-1668
Persistent link: https://www.econbiz.de/10012224887
Saved in:
5
Consumer satisfaction and willingness to pay for upgraded meat standards in Kumasi, Ghana
Amfo, Bismark
;
Ali, Ernest Baba
- In:
Journal of international food & agribusiness marketing
33
(
2021
)
4
,
pp. 423-457
Persistent link: https://www.econbiz.de/10012623507
Saved in:
6
Are customers willing to pay for corporate social responsibility? : a study of individual-specific mediators
Yuen, Kum Fai
;
Thai, Vinh V.
;
Wong, Yiik Diew
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 912-926
Persistent link: https://www.econbiz.de/10011581248
Saved in:
7
Kundenzufriedenheit, Kundenbegeisterung und Kundenpreisverhalten : Empirische Studien zur Untersuchung der Wirkungszusammenhänge
Bösener, Kathrin
-
2015
Verhaltenswissenschaftliche Preisforschung -- Wirkung von Kundenzufriedenheit und Kundenbegeisterung auf das Kundenpreisverhalten -- Theorie kognitiver Dissonanz, Equity Theorie und Theorie des wahrgenommenen Risikos.
Persistent link: https://www.econbiz.de/10014017678
Saved in:
8
Website adoption for agritourism companies : key features and perceptions of customers
Angioni, Margherita
;
Musso, Fabio
- In:
International journal of applied behavioral economics : …
7
(
2018
)
4
,
pp. 54-69
Persistent link: https://www.econbiz.de/10011941372
Saved in:
9
Consumer reviews and social media marketing
Baum, Daniela
-
2014
-
1. ed.
Persistent link: https://www.econbiz.de/10010488091
Saved in:
10
Does satisfaction of P2P online transportation affect consumer willingness to purchase their own vehicles?
Santoso, Adhi Setyo
;
Hadiansah, Ihsan
;
Christoni, Efraim
- In:
International journal of business and globalisation : IJBG
21
(
2018
)
3
,
pp. 408-425
Persistent link: https://www.econbiz.de/10011967129
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