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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
28
Konsumentenverhalten
24
South Korea
16
Südkorea
16
Kundenzufriedenheit
15
Online retailing
11
Online-Handel
11
Service quality
11
Relationship marketing
10
Beziehungsmarketing
9
Dienstleistungsqualität
8
Confidence
7
Vertrauen
7
Brand loyalty
5
Gastronomie
5
Internet marketing
5
Longitudinal study
5
Online-Marketing
5
Restaurant industry
5
Brand image
4
China
4
E-commerce
4
Electronic Commerce
4
Internet
4
Longitudinal analysis
4
Längsschnittanalyse
4
Markenimage
4
Reisevermittler
4
Travel agency
4
Advertising
3
Attitudes
3
Auslandsinvestition
3
B-to-B-Marketing
3
Business-to-business marketing
3
Consumer attitudes
3
Lieferantenmanagement
3
Product quality
3
Produktqualität
3
Satisfaction
3
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20
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Article in journal
15
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15
research-article
4
conceptual-paper
1
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English
20
Author
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Ha, Hong Youl
12
Janda, Swinder
10
Ha, Hong‐Youl
4
John, Joby
3
Muthaly, Siva K. K.
3
Pan, Huifeng
3
Ha, Hong-youl
2
Muthaly, Siva
2
Akamavi, Raphaël K.
1
Donavan, D. Todd
1
Ha, Hong-Youl
1
J. Kitchen, Phillip
1
Janada, Swinder
1
K. Akamavi, Raphaël
1
Kitchen, Phillip J.
1
Lee, Myung-Soo
1
Maxham, James G., III.
1
Muthaly, Siva K.
1
Park, Sang‐Kyu
1
Son, Hee-young
1
Zhang, Yiyue
1
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European journal of marketing : EJM
3
European Journal of Marketing
2
Journal of Services Marketing
2
The service industries journal
2
Asia Pacific business review
1
Asian business & management
1
International Marketing Review
1
International journal of consumer studies
1
International journal of contemporary hospitality management
1
Journal of business research : JBR
1
Journal of current issues and research in advertising : JCIRA
1
Journal of hospitality marketing & management
1
Managing service quality : MSQ ; an international journal
1
Psychology & marketing
1
The journal of services marketing
1
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ECONIS (ZBW)
15
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1
Development of brand equity : evaluation of four alternative models
Ha, Hong Youl
;
Janda, Swinder
;
Muthaly, Siva K. K.
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 911-928
Persistent link: https://www.econbiz.de/10003993304
Saved in:
2
A new understanding of satisfaction model in e-re-purchase situation
Ha, Hong Youl
;
Janda, Swinder
;
Muthaly, Siva K. K.
- In:
European journal of marketing : EJM
44
(
2010
)
7/8
,
pp. 997-1016
Persistent link: https://www.econbiz.de/10008650642
Saved in:
3
The effects of advertising spending on brand loyalty in services
Ha, Hong Youl
;
John, Joby
;
Janda, Swinder
;
Muthaly, …
- In:
European journal of marketing : EJM
45
(
2011
)
4
,
pp. 673-691
Persistent link: https://www.econbiz.de/10009010593
Saved in:
4
Effects of economic and social satisfaction on partner trust : an investigation of temporal carryover effects
Ha, Hong Youl
;
Lee, Myung-Soo
;
Janda, Swinder
- In:
European journal of marketing : EJM
50
(
2016
)
1/2
,
pp. 100-123
Persistent link: https://www.econbiz.de/10011453272
Saved in:
5
Alternative explanations of business-to-business relationships : the relational case between web-based companies and traditional channel partners in South Korea
Ha, Hong Youl
- In:
Asian business & management
9
(
2010
)
1
,
pp. 149-171
Persistent link: https://www.econbiz.de/10003990098
Saved in:
6
Role of customer orientation in an integrative model of brand loyalty in services
Ha, Hong Youl
;
John, Joby
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1025-1046
Persistent link: https://www.econbiz.de/10003996052
Saved in:
7
Investigating temporal effects of risk perceptions and satisfaction on customer loyalty
Ha, Hong Youl
;
Son, Hee-young
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 252-273
Persistent link: https://www.econbiz.de/10010359565
Saved in:
8
Exploring key antecedents of purchase intentions within different services
Ha, Hong Youl
;
Akamavi, Raphaël K.
;
Kitchen, Phillip J.
; …
- In:
The journal of services marketing
28
(
2014
)
7
,
pp. 595-606
Persistent link: https://www.econbiz.de/10010434577
Saved in:
9
The moderating role of mobile promotion during current and subsequent purchasing occasions : the case of restaurant delivery services
Pan, Huifeng
;
Ha, Hong Youl
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 601-622
Persistent link: https://www.econbiz.de/10013164481
Saved in:
10
Temporal effects of online customer reviews on restaurant visit intention : the role of perceived risk
Pan, Huifeng
;
Ha, Hong Youl
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 825-844
Persistent link: https://www.econbiz.de/10012649551
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