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"Green" segmentation : an appl...
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Customer satisfaction
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16
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14
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12
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American Economic Association
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Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
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1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
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Journal of retailing and consumer services
320
International journal of hospitality management
200
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
86
International journal of contemporary hospitality management
78
Cogent business & management
73
Tourism management : research, policies, practice
61
Services marketing quarterly
58
The service industries journal
53
Psychology & marketing
51
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Service business
42
Journal of strategic marketing
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of service management
40
Journal of service research : JSR
39
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of Services Marketing
33
The international review of retail, distribution and consumer research
31
International journal of quality and service sciences
28
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
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Journal of Asian finance, economics and business : JAFEB
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Journal of hospitality and tourism insights
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Total quality management & business excellence
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International journal of business information systems : IJBIS
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ECONIS (ZBW)
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Other ZBW resources
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1
Retail market segmentation : the use of consumer decision-making styles, overall satisfaction and demographics
Makgosa, Rina
;
Sangodoyin, Oluranti
- In:
The international review of retail, distribution and …
28
(
2018
)
1
,
pp. 64-91
Persistent link: https://www.econbiz.de/10011853984
Saved in:
2
Essential customer service factors and the segmentation of older visitors within wellness tourism based on hot springs hotels
Chen, Kaung-hwa
;
Liu, Hsiou-hsiang
;
Chang, Feng-hsiang
- In:
International journal of hospitality management
35
(
2013
),
pp. 122-132
Persistent link: https://www.econbiz.de/10010225832
Saved in:
3
An examination of attributes affecting consumers' perceptions of e-tailer quality
Sebastianelli, Rose
;
Tamimi, Nabil
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 268-283
Persistent link: https://www.econbiz.de/10010248373
Saved in:
4
Desirability bias and perceived effectiveness influence on willingness-to-pay for pro-environmental wine products
Barber, Nelson A.
;
Taylor, D. Christopher
;
Remar, Daniel
- In:
International journal of wine business research : IJWBR
28
(
2016
)
3
,
pp. 206-227
Persistent link: https://www.econbiz.de/10011563741
Saved in:
5
Segmenting festival visitors using psychological commitment
Lee, Jenny
;
Kyle, Gerard T.
- In:
Journal of travel research : a quarterly publication of …
53
(
2014
)
5
,
pp. 656-669
Persistent link: https://www.econbiz.de/10010400544
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6
Offering online recommendations to impatient first-time customers with conjoint-based segmentation trees ; Report No. 05-103
De Bruyn, Arnaud
;
Liechty, John C.
;
Huizingh, Eelko
; …
- In:
MSI reports : working paper series
(
2005
)
1
,
pp. 71-84
Persistent link: https://www.econbiz.de/10002830931
Saved in:
7
Consumer segmentation in food retailing in Croatia : a latent class analysis
Pavlić, Ivana
;
Vojvodić, Katija
;
Puh, Barbara
- In:
Market : review for marketing theory and practice
32
(
2020
),
pp. 9-29
Persistent link: https://www.econbiz.de/10012652648
Saved in:
8
Comparative analysis of experience-oriented customer needs and manufacturer supplies based on the Kano model
Shyu, Jon-chi
;
Chang, Wei
;
Ko, Hsien-tang
- In:
Total quality management & business excellence : an …
24
(
2013
)
11
,
pp. 1272-1287
Persistent link: https://www.econbiz.de/10010207240
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9
The effects of traveling for business on customer satisfaction with hotel services
Radojevic, Tijana
;
Stanisic, Nemanja
;
Stanic, Nenad
; …
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 326-341
Persistent link: https://www.econbiz.de/10011842080
Saved in:
10
Do tourists have different motivations for online travel purchasing? : a segmentation of the Russian market
Albayrak, Tahir
;
Dursun, Aslıhan
;
Ünal, Caner
- In:
Journal of vacation marketing
25
(
2019
)
4
,
pp. 432-443
Persistent link: https://www.econbiz.de/10012166087
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