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~subject:"Customer satisfaction"
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Customer satisfaction
Russland
57,381
Russia
47,358
Satisfaction
11,118
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7,826
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Han, Heesup
19
Svensson, Göran
13
Gil Saura, Irene
7
Sirgy, M. Joseph
7
Ladeira, Wagner Junior
6
Lee, Wang-Sheng
6
Petrick, James F.
6
Santini, Fernando de Oliveira
6
Su, LuJun
6
Wong, IpKin Anthony
6
Albayrak, Tahir
5
Bilgihan, Anil
5
Cervera-Taulet, Amparo
5
Deshwal, Pankaj
5
Hyun, Sunghyup Sean
5
Høgevold, Nils M.
5
Mainardes, Emerson Wagner
5
McKinnish, Terra G.
5
Mostert, Pierre
5
Pérez, Andrea
5
Roberts-Lombard, Mornay
5
Ryu, Kisang
5
San-Martín, Sonia
5
Aksoy, Lerzan
4
Al-Ansi, Amr
4
Ali, Faizan
4
Altinay, Levent
4
Balaji, M. S.
4
Barrio-García, Salvador del
4
Buoye, Alexander
4
Casidy, Riza
4
Chen, Chun-Chu
4
Clark, Andrew E.
4
Del Chiappa, Giacomo
4
Fatima, Johra Kayeser
4
Hsu, Maxwell K.
4
Jacob, Jayanth
4
Karjaluoto, Heikki
4
Keiningham, Timothy
4
Kim, Hyelin
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Steinbeis-Stiftung für Wirtschaftsförderung
1
Technische Universität Hamburg
1
United States / Dept. of Agriculture / Economic Research Service
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
65
International journal of hospitality management
57
Journal of business research : JBR
42
Journal of travel and tourism marketing
38
Tourism management : research, policies, practice
32
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
29
Journal of hospitality marketing & management
22
The journal of services marketing
22
Tourism analysis : an interdisciplinary tourism & hospitality journal
20
Tourism management perspectives : TMP
19
Cogent business & management
18
Services marketing quarterly
18
Service business
17
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
15
Journal of vacation marketing
14
International journal of contemporary hospitality management
13
The international review of retail, distribution and consumer research
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
13
Journal of hospitality and tourism insights
12
Asia Pacific journal of marketing and logistics
11
International journal of bank marketing
11
Journal of Asian finance, economics and business : JAFEB
11
The service industries journal
11
International journal of event and festival management
10
International journal of quality & reliability management
10
Journal of marketing for higher education
10
Journal of service management
10
Journal of strategic marketing
10
International review on public and non-profit marketing
9
The international journal of bank marketing : IJBM
9
The journal of business & industrial marketing
9
International business and economics research journal
8
International journal of services, economics and management
8
Journal for global business advancement : JGBA
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
8
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
8
Psychology & marketing
8
European Sport management quarterly : ESMQ
7
Health marketing quarterly
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
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ECONIS (ZBW)
1,703
Other ZBW resources
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1
China’s imbalanced sex ratio and
satisfaction
with marital relationships
Cheng, Zhiming
;
Smyth, Russell
-
2015
Persistent link: https://www.econbiz.de/10011346099
Saved in:
2
Capabilities and
satisfaction
with life
Schokkaert, Erik
- In:
Journal of human development : a multi-disciplinary …
8
(
2007
)
3
,
pp. 415-430
Persistent link: https://www.econbiz.de/10003530983
Saved in:
3
Service 2025 vor dem Hintergrund von Mitarbeiter- und Kundenzufriedenheit
Jacquemin, Axel
- In:
Die Zukunft des Customer Service : Analysen, …
,
(pp. 41-51)
.
2008
Persistent link: https://www.econbiz.de/10003598310
Saved in:
4
Change management in retail banking in the UAE : an assessment of some key antecedents of customer
satisfaction
and demographics
Jham, Vimi
- In:
International journal of strategic change management : IJSCM
4
(
2012
)
3/4
,
pp. 229-249
Persistent link: https://www.econbiz.de/10009756682
Saved in:
5
Customer effort in value cocreation activities : improving quality of life and behavioral intentions of health care customers
Sweeney, Jillian C.
;
Danaher, Tracey S.
; …
- In:
Journal of service research : JSR
18
(
2015
)
3
,
pp. 318-335
Persistent link: https://www.econbiz.de/10011336505
Saved in:
6
The role of consumer happiness in relationship marketing
Belanche, Daniel
;
Casaló, Luis V.
;
Guinalíu, Miguel
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
2
,
pp. 79-94
Persistent link: https://www.econbiz.de/10009774828
Saved in:
7
Shopping behaviour and
satisfaction
outcomes
Jackson, Peter
;
Powers, Thomas L.
- In:
Journal of marketing management : MM
29
(
2013
)
13/14
,
pp. 1609-1630
Persistent link: https://www.econbiz.de/10010230019
Saved in:
8
The role of e-mentoring in protégés’ learning and
satisfaction
De Janasz, Suzanne C.
;
Godshalk, Veronica M.
- In:
Group & organization management : an international journal
38
(
2013
)
6
,
pp. 743-774
Persistent link: https://www.econbiz.de/10010233435
Saved in:
9
Work-family enrichment and
satisfaction
: mediating processes and relative impact of originating and receiving domains
Carlson, Dawn S.
;
Hunter, Emily M.
;
Ferguson, Merideth
; …
- In:
Journal of management : JOM
40
(
2014
)
3
,
pp. 845-865
Persistent link: https://www.econbiz.de/10010253818
Saved in:
10
Job-between stability and
satisfaction
Secara, Carmen Gabriela
- In:
Economics, management and financial markets
9
(
2014
)
4
,
pp. 318-322
Persistent link: https://www.econbiz.de/10011544552
Saved in:
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