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Brand-led transformation
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Customer satisfaction
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Journal of retailing and consumer services
263
International journal of hospitality management
152
Journal of business research : JBR
150
The journal of services marketing
110
Journal of hospitality marketing & management
67
The service industries journal
66
Journal of travel and tourism marketing
60
Tourism management : research, policies, practice
55
International journal of contemporary hospitality management
53
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
53
Cogent business & management
48
Services marketing quarterly
48
Journal of service research : JSR
44
Journal of strategic marketing
44
Journal of service management
42
Service business
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Asia Pacific journal of marketing and logistics
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Industrial marketing management : the international journal for industrial and high-tech firms
37
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
37
Journal of the Academy of Marketing Science
36
The journal of business & industrial marketing
36
The TQM journal : the international review of organizational improvement
35
The international journal of bank marketing : IJBM
34
International journal of electronic customer relationship management : IJECRM
32
Psychology & marketing
32
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
International journal of electronic marketing and retailing : IJEMR
29
Journal of service research
28
Journal of hospitality and tourism insights
26
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
25
Total quality management & business excellence
25
European journal of marketing : EJM
24
International journal of quality and service sciences
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
24
Journal of retailing
24
The journal of brand management : an international journal
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Journal of Asian finance, economics and business : JAFEB
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The international review of retail, distribution and consumer research
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ECONIS (ZBW)
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1
The moderating role of technology anxiety on brand service quality, brand image and their relation to brand loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
2
The role of customer engagement in building consumer loyalty to tourism brands
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
; …
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
1
,
pp. 64-78
Persistent link: https://www.econbiz.de/10011427743
Saved in:
3
The influence of branding and communication on the perception of value : a study from the perspective of medical tourism services
Sousa, Bruno
;
Alves, Gisela Maria
- In:
International journal of services and operations …
44
(
2023
)
3
,
pp. 355-367
Persistent link: https://www.econbiz.de/10014311713
Saved in:
4
Industrial source loyalty
Wind, Yoram
-
2008
Persistent link: https://www.econbiz.de/10003727052
Saved in:
5
Antecedents of brand loyalty : an empirical study in mobile telecom sector
Kapil, Kanwal
;
Kapil, Sheeba
- In:
International journal of Indian culture and business …
3
(
2010
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10003910757
Saved in:
6
Retail store branding in Turkey : its effect on perceived quality, satisfaction and loyalty
Gürbüz, Esen
- In:
EuroMed journal of business
3
(
2008
)
3
,
pp. 286-304
Persistent link: https://www.econbiz.de/10003930252
Saved in:
7
Beziehungen zwischen Konsumenten und Marken : eine empirische Analyse verschiedenener Beziehungstypen
Fritz, Wolfgang
;
Lorenz, Bettina
- In:
Schmalenbachs Zeitschrift für betriebswirtschaftliche …
62
(
2010
)
4
,
pp. 366-393
Persistent link: https://www.econbiz.de/10003975365
Saved in:
8
The determinants of loyalty in hotels
Wilkins, Hugh
;
Merrilees, Bill
;
Herington, Carmel
- In:
Journal of hospitality marketing & management
19
(
2010
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10003978543
Saved in:
9
The mathematics of brand satisfaction
Rockwell, Chris
- In:
Design thinking : integrating innovation, customer …
,
(pp. 221-229)
.
2010
Persistent link: https://www.econbiz.de/10003951970
Saved in:
10
Customer loyalty and the elements of user experience
Garrett, Jesse James
- In:
Design thinking : integrating innovation, customer …
,
(pp. 251-257)
.
2010
Persistent link: https://www.econbiz.de/10003951982
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