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~subject:"Customer satisfaction"
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Customer satisfaction
Dienstleistung
9
Dienstleistungsqualität
9
Service quality
9
Services
9
Robot
7
Roboter
7
Dienstleistungssektor
6
Service industry
6
Instandhaltung
5
Maintenance policy
5
Consumer behaviour
4
Customer service
4
Innovation management
4
Innovationsmanagement
4
Konsumentenverhalten
4
Kundenservice
4
Artificial intelligence
3
B-to-B-Marketing
3
Beziehungsmarketing
3
Business-to-business marketing
3
Hospital
3
Krankenhaus
3
Kundenzufriedenheit
3
Künstliche Intelligenz
3
Relationship marketing
3
Agency
2
Anthropomorphism
2
Beziehungsmanagement
2
Business services
2
Business-to-business services
2
COVID-19
2
Coronavirus
2
Customer expectations
2
Digitalisierung
2
Digitization
2
Gastronomie
2
Health care
2
Hospitality
2
Kundenorientierung
2
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German
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Paluch, Stefanie
3
Blut, Markus
1
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Dienstleistungen im Gesundheitssektor : Produktivität, Arbeit und Management
1
Journal of service management
1
Journal of service research : JSR
1
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ECONIS (ZBW)
3
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Kundenzufriedenheit mit ferngesteuerten Dienstleistungstechnologien : am Beispiel von diagnostischen Dienstleistungen im Krankenhaus
Paluch, Stefanie
- In:
Dienstleistungen im Gesundheitssektor : Produktivität, …
,
(pp. 215-238)
.
2014
Persistent link: https://www.econbiz.de/10010338588
Saved in:
2
Customer expectations of remote maintenance services in the medical equipment industry
Paluch, Stefanie
- In:
Journal of service management
25
(
2014
)
5
,
pp. 639-653
Persistent link: https://www.econbiz.de/10010426056
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3
Service separation and customer satisfaction : assessing the service separation/customer integration paradox
Paluch, Stefanie
;
Blut, Markus
- In:
Journal of service research : JSR
16
(
2013
)
3
,
pp. 415-427
Persistent link: https://www.econbiz.de/10009782110
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