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~subject:"Customer satisfaction"
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Customer satisfaction
Perception
5,834
Wahrnehmung
5,310
Zeit
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4,905
Consumer behaviour
2,205
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perception
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Brand image
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Capital income
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Kapitaleinkommen
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Markenimage
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time
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Welt
321
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Service quality
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World
304
Dienstleistungsqualität
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Anlageverhalten
294
Managers
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Behavioural finance
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Werbewirkung
289
Führungskräfte
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Advertising effects
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Tanford, Sarah
4
Demirer, Halil
3
Han, Heesup
3
Harun, Ahasan
3
Prybutok, Gayle
3
Prybutok, Victor R.
3
Sreejesh, S.
3
Ahmed Hassaan Mohammed Ali
2
Baloglu, Seyhmus
2
Bang, Nguyen
2
Bornemann, Torsten
2
Cant, Michael C.
2
Chan, Andrew
2
Christ-Brendemühl, Sonja
2
Dahl, Darren W.
2
Damali, Uzay
2
Dedeoğlu, Bekir Bora
2
Gustafsson, Anders
2
Haug, James C.
2
Homburg, Christian
2
Huckabee, W. Allen
2
Hwang, Eunmin
2
Kalafatis, Stavros P.
2
Kumar, D. Prasanna
2
Ledden, Lesley
2
Muathe, Stephen
2
Mwencha, Peter
2
Nandialath, Anup Menon
2
Ozkul, Ahmet Semih
2
Papen, Marie-Christin
2
Prayag, Girish
2
Pérez, Andrea
2
Rodríguez del Bosque, Ignacio A.
2
Sangode, Pallawi B.
2
Sarkar, Abhigyan
2
Sarkar, Juhi Gahlot
2
Schaarschmidt, Mario
2
Shukla, Rajeev K.
2
Song, Jing
2
Stuart, Jennifer Ames
2
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Technische Universität Dresden
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International journal of hospitality management
14
Journal of retailing and consumer services
11
Journal of Services Marketing
6
Journal of business research : JBR
6
Journal of hospitality marketing & management
6
The international journal of bank marketing : IJBM
5
Journal of strategic marketing
4
Journal of travel and tourism marketing
4
Services marketing quarterly
4
The service industries journal
4
Tourism management : research, policies, practice
4
Cogent business & management
3
International Journal of Contemporary Hospitality Management
3
International journal of business information systems : IJBIS
3
International journal of leisure and tourism marketing : IJLTM
3
Journal of education for business
3
Journal of management research
3
Journal of service management
3
Managing service quality : MSQ ; an international journal
3
Quality management journal : QMJ
3
The journal of services marketing
3
Amfiteatru economic : an economic and business research periodical
2
Enlightening tourism : ET ; a pathmaking journal
2
GITAM journal of management : a quarterly publication of GITAM Institute of Management
2
Global supply chain quality management : product recalls and their impact
2
International Journal of Culture, Tourism and Hospitality Research
2
International business and economics research journal
2
International journal of contemporary hospitality management
2
International journal of economic research
2
International journal of services and operations management
2
International journal of services and operations management : IJSOM
2
International journal of sports marketing & sponsorship
2
Journal of Economic and Administrative Sciences
2
Journal of Islamic marketing
2
Journal of air transport management
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of information & knowledge management : JIKM
2
Journal of marketing theory and practice
2
Journal of service theory and practice : JSTP
2
Journal of the Academy of Marketing Science
2
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ECONIS (ZBW)
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Other ZBW resources
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RePEc
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1
Alleviating the negative waiting experience through the moderating role of service environment : an empirical study
Yunus, Erlinda N.
;
Sumartoyo
- In:
International journal of services and operations management
13
(
2012
)
2
,
pp. 189-207
Persistent link: https://www.econbiz.de/10009660772
Saved in:
2
The effectiveness of organisational information systems : perceptions of non-IT executives and IT-executives on IS contributions to strategic development
Badamas, Muhammed Ademola
- In:
International journal of business information systems : …
20
(
2015
)
1
,
pp. 41-54
Persistent link: https://www.econbiz.de/10011440961
Saved in:
3
Examining the relationship among servicescape, perceived overall image and customer behavioural intentions in beauty salons : the moderating role of pleasure-arousal-dominance emot...
Kampani, Nidhi
;
Jhamb, Deepika
- In:
International journal of services, economics and management
12
(
2021
)
2
,
pp. 164-184
Persistent link: https://www.econbiz.de/10012613739
Saved in:
4
Measuring
perception
of service quality of Serbian rural tourism using RURALQUAL scale
Perić, Goran
;
Dramićanin, Sandra
;
Milenkovski, Ace
- In:
Bizinfo (Blace) : časopis iz oblasti ekonomije …
11
(
2020
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012268841
Saved in:
5
Premium customers'
perception
of firms' customer relationship management segmentation, identity strategies and their satisfaction
Wali, Andy Fred
;
Nwokah, N. Gladson
- In:
International journal of markets and business systems
2
(
2016
)
4
,
pp. 291-308
Persistent link: https://www.econbiz.de/10011716063
Saved in:
6
Customers'
perception
of fish fast-casual restaurants
Castellini, Alessandra
;
Samoggia, Antonella
- In:
Journal of food products marketing
24
(
2018
)
3
,
pp. 348-371
Persistent link: https://www.econbiz.de/10011880360
Saved in:
7
The opinion of post graduate students on effect of interrelationship among the perceptual components with reference to online shopping
Kumar, R. Rajendra
- In:
International journal of business information systems : …
32
(
2019
)
4
,
pp. 438-459
Persistent link: https://www.econbiz.de/10012159043
Saved in:
8
Exploration of quality dimensions that influence customer perceptions of service performance : insights from higher education
Kwarteng, Albert Justice
- In:
International journal of quality and innovation : IJQI
5
(
2020
)
1
,
pp. 76-100
Persistent link: https://www.econbiz.de/10012521544
Saved in:
9
A study on customers
perception
towards online banking during Covid-19
Cherukur, Ram Babu
;
Sivakumar S
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 980-986
Persistent link: https://www.econbiz.de/10012544290
Saved in:
10
Impact of attitude, emotion, interaction, and
perception
on learner satisfaction in online learning with mediating effect of motivation during COVID-19
Mukherjee, Debarshi
;
Saha, Mahasweta
;
Chakraborty, Subhayan
- In:
Journal of information & knowledge management : JIKM
23
(
2024
)
2
,
pp. 1-28
Persistent link: https://www.econbiz.de/10014534985
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