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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
83,975
Konsumentenverhalten
81,526
South Africa
18,271
Südafrika
17,309
Marketingmanagement
17,217
Marketing management
16,626
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11,605
Relationship marketing
10,543
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10,502
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8,630
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7,435
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7,398
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6,451
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5,796
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5,564
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5,516
Germany
5,480
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5,477
Social web
5,475
Marketing
5,369
Brand
4,684
Markenartikel
4,680
Service quality
4,609
Dienstleistungsqualität
4,562
Einzelhandel
4,518
Retail trade
4,467
Electronic Commerce
4,044
Werbewirkung
3,966
Advertising effects
3,923
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3,908
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Han, Heesup
57
Mattila, Anna S.
26
Usman, Osly
20
Prayag, Girish
18
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Aksoy, Lerzan
15
Hyun, Sunghyup Sean
15
Gustafsson, Anders
14
Loureiro, Sandra Maria Correia
14
Söderlund, Magnus
14
Jang, Soocheong
13
Balaji, M. S.
12
Keiningham, Timothy
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Liu, Chih-Hsing
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Kim, Jinkyung Jenny
10
Qu, Hailin
10
Quach, Sara
10
Yu, Jongsik
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Sparks, Beverley
9
Sreejesh, S.
9
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9
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9
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Bergische Universität Wuppertal
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundesamt für Naturschutz
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Freie Universität Berlin
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
328
International journal of hospitality management
201
Journal of business research : JBR
162
The journal of services marketing
102
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
87
International journal of contemporary hospitality management
77
Cogent business & management
75
Services marketing quarterly
61
Tourism management : research, policies, practice
61
The service industries journal
51
Asia Pacific journal of marketing and logistics
50
Psychology & marketing
50
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
49
Journal of strategic marketing
44
International journal of electronic marketing and retailing : IJEMR
42
Service business
42
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
41
Journal of service management
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service research : JSR
38
The international journal of bank marketing : IJBM
36
Tourism management perspectives : TMP
36
European journal of marketing : EJM
35
Journal of Services Marketing
31
The international review of retail, distribution and consumer research
31
Journal of Islamic marketing
30
Journal of the Academy of Marketing Science
30
Journal of air transport management
29
International journal of quality and service sciences
28
Journal of Asian finance, economics and business : JAFEB
28
International journal of retail and distribution management
27
International journal of services, economics and management
27
The TQM journal : the international review of organizational improvement
27
International journal of retail & distribution management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of hospitality and tourism insights
26
Total quality management & business excellence
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
25
International journal of business information systems : IJBIS
24
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ECONIS (ZBW)
5,813
Other ZBW resources
164
BASE
3
RePEc
2
USB Cologne (EcoSocSci)
1
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1
Experiential consumption of a South African
wine
farm destination as an agritourism attraction
Back, Robin M.
;
Tasci, Asli DA
;
Milman, Ady
- In:
Journal of vacation marketing
26
(
2020
)
1
,
pp. 57-72
Persistent link: https://www.econbiz.de/10012166146
Saved in:
2
Determining the factors influencing consumer satisfaction and repurchase intention of locally manufactured clothing brands in South Africa
Mangolele, Amukelani
;
Zulu, Valencia Melissa
- In:
African journal of business and economic research : AJBER
17
(
2022
)
1
,
pp. 35-56
Persistent link: https://www.econbiz.de/10014249041
Saved in:
3
Business dynamics of on-premise
wine
trade: cases from South Korea
Hwang, Jeeah
;
Kunc, Martin
- In:
International journal of wine business research : IJWBR
27
(
2015
)
3
,
pp. 239-254
Persistent link: https://www.econbiz.de/10011477520
Saved in:
4
The influence of consumer
involvement
in
wine
consumption-elicited emotions
Calvo-Porral, Cristina
;
Ruiz Vega, Agustín V.
;
Lévy …
- In:
Journal of international food & agribusiness marketing
31
(
2019
)
2
,
pp. 128-149
Persistent link: https://www.econbiz.de/10012180989
Saved in:
5
Desirability bias and perceived effectiveness influence on willingness-to-pay for pro-environmental
wine
products
Barber, Nelson A.
;
Taylor, D. Christopher
;
Remar, Daniel
- In:
International journal of wine business research : IJWBR
28
(
2016
)
3
,
pp. 206-227
Persistent link: https://www.econbiz.de/10011563741
Saved in:
6
Predicting
wine
preference : testing the premises of the vinotype theory
Borchgrevink, Carl Peter
;
Sherwin, Allan Lewis
- In:
International journal of wine business research : IJWBR
29
(
2017
)
3
,
pp. 251-268
Persistent link: https://www.econbiz.de/10011781076
Saved in:
7
Modeling hedonic motive-based segments of
wine
festival visitors using decision tree approach
Payini, Valsaraj
;
Bolar, Kartikeya
;
Mallya, Jyothi
; …
- In:
International journal of wine business research
34
(
2022
)
1
,
pp. 19-36
Persistent link: https://www.econbiz.de/10012886214
Saved in:
8
The COVID-19 pandemic, customer satisfaction and sales performance in
wine
tasting rooms in the Finger Lakes region of New York State
Davis, Trent James
;
Gómez, Miguel I.
- In:
International journal of wine business research
34
(
2022
)
2
,
pp. 173-189
Persistent link: https://www.econbiz.de/10013361895
Saved in:
9
Consumer brand loyalty in the Chilean
wine
industry
Bianchi, Constanza
- In:
Journal of food products marketing
21
(
2015
)
4
,
pp. 442-460
Persistent link: https://www.econbiz.de/10011432296
Saved in:
10
The impact of service quality and customer satisfaction on consumer spending in wineries
Lee, Kyuho
;
Madanoglu, Melih
;
Ha, Inhyuck
;
Fritz, Anisya
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 248-260
Persistent link: https://www.econbiz.de/10012483671
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