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~subject:"Customer satisfaction"
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Customer satisfaction
Ghana
10,762
Mobilkommunikation
6,983
Mobile communications
6,943
Agrarpreis
1,562
Agricultural price
1,405
Consumer behaviour
1,285
Konsumentenverhalten
1,278
Mobiltelefon
1,188
Mobile phone
1,187
Theorie
858
Theory
852
Mobile Business
768
Mobile business
768
Mobile application
677
Africa
675
Mobile Anwendung
674
USA
650
United States
643
Afrika
633
Deutschland
625
Welt
610
World
599
Germany
555
Entwicklung
528
Innovation adoption
506
Innovationsakzeptanz
505
Entwicklungsländer
496
Schätzung
488
Economic development
484
Relationship marketing
480
Beziehungsmarketing
479
Developing countries
478
Estimation
469
Wirtschaftswachstum
461
Economic growth
460
Kundenzufriedenheit
452
Nigeria
444
Indien
439
Mobile Telekommunikation
431
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229
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82
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Article
399
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58
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Article in journal
382
Aufsatz in Zeitschrift
382
Aufsatz im Buch
13
Book section
13
Graue Literatur
8
Non-commercial literature
8
Arbeitspapier
5
Working Paper
5
Hochschulschrift
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3
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research-article
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1
Conference proceedings
1
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1
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1
case-report
1
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English
450
German
7
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Narteh, Bedman
9
Amoako, George Kofi
5
Gebauer, Judith
5
Gijón, Covadonga
5
Garín-Muñoz, Teresa
4
Gerpott, Torsten J.
4
Hinson, Robert
4
Pérez Amaral, Teodosio
4
Akroush, Mamoun N.
3
Anabila, Peter
3
Bamfo, Bylon Abeeku
3
Bilgihan, Anil
3
Giovanis, Apostolos
3
Han, Heesup
3
López, Rafael
3
Negi, Rakshit
3
Ofori, Kwame Simpe
3
Prayag, Girish
3
Tang, Ya
3
Yeboah-Asiamah, Eric
3
Abbasi, Amir Zaib
2
Abu-Lail, Bayan N.
2
Adam, Issahaku
2
Agyapong, Gloria Kakrabah-Quarshie
2
Al-Hawary, Sulieman Ibraheem Shelash
2
Al-nassar, Bilal Ali Yaseen
2
Allan, Michael Mba
2
Amin, Muslim
2
Amoah, Felix
2
Arcand, Manon
2
Arif, Imtiaz
2
Aslam, Wajeeha
2
Asongu, Simplice
2
Attiq, Saman
2
Baimai, Chaiwat
2
Banuro, Francis Yaw
2
Banuro, Joseph Kwaku
2
Blomme, Robert J.
2
Boakye, Kwabena G.
2
Brun, Isabelle
2
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Journal of retailing and consumer services
25
International journal of hospitality management
10
International journal of services and operations management
8
The journal of services marketing
8
Cogent business & management
7
International journal of contemporary hospitality management
6
Journal of travel and tourism marketing
6
Telecommunications policy : the international journal of digital economy, data sciences and new media
6
International journal of bank marketing
5
International journal of business information systems : IJBIS
5
Journal of hospitality and tourism insights
5
African journal of economic and management studies : AJEMS
4
International journal of electronic customer relationship management : IJECRM
4
International journal of quality & reliability management
4
International journal of services, economics and management
4
Journal of global information management : an official publication of the Information Resources Management Association
4
Journal of strategic marketing
4
The international journal of bank marketing : IJBM
4
The service industries journal
4
Tourism management : research, policies, practice
4
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
3
Business process management journal
3
College of Business working papers
3
Economic research
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of business and emerging markets : IJBEM
3
International journal of business innovation and research
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of technology marketing : IJTMkt
3
Journal of business research : JBR
3
Journal of financial services marketing
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Managing service quality : MSQ ; an international journal
3
Marketing intelligence & planning
3
Psychology & marketing
3
Total quality management & business excellence
3
Tourism management perspectives : TMP
3
Advances in hospitality and leisure
2
African journal of business and economic research : AJBER
2
Asia Pacific journal of marketing and logistics
2
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Source
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ECONIS (ZBW)
453
Other ZBW resources
4
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457
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date (oldest first)
1
Exploring the relationship between customer satisfaction and loyalty in the mobile telecommunication industry in
Ghana
Bamfo, Bylon Abeeku
- In:
Indian journal of economics & business : IJEB
8
(
2009
)
2
,
pp. 299-311
Persistent link: https://www.econbiz.de/10003940460
Saved in:
2
Implicit and explicit loyalty : the role of satisfaction, trust and brand image in mobile telecommunication industry
Yeboah-Asiamah, Eric
;
Nimako, Simon Gyasi
;
Quaye, Daniel M.
- In:
International journal of business and emerging markets …
8
(
2016
)
1
,
pp. 94-115
Persistent link: https://www.econbiz.de/10011565211
Saved in:
3
Analysis of young banked and unbanked customers' usage, satisfaction, trust and loyalty for mobile money services in
Ghana
Narteh, Bedman
;
Yeboah-Asiamah, Eric
;
Mackin, Eric Ato
- In:
International journal of business and systems research …
16
(
2022
)
1
,
pp. 40-64
Persistent link: https://www.econbiz.de/10012798198
Saved in:
4
Factors influencing consumer loyalty towards 3G mobile data service providers : evidence from
Ghana
Ofori, Kwame Simpe
;
Boakye, Kwabena G.
;
Narteh, Bedman
- In:
Total quality management & business excellence : an …
29
(
2018
)
5
,
pp. 580-598
Persistent link: https://www.econbiz.de/10011854104
Saved in:
5
Antecedents of customer loyalty in mobile phone service : a study from Sub-Saharan Africa
Amponsah, David K.
;
Thompson, W. Frank <Jr.>
;
Mosley, …
- In:
International journal of business and emerging markets …
11
(
2019
)
3
,
pp. 201-224
Persistent link: https://www.econbiz.de/10012153224
Saved in:
6
Customer behavioural intentions towards mobile money services adoption in
Ghana
Narteh, Bedman
;
Mahmoud, Mahmoud Abdulai
;
Amoh, Simon
- In:
The service industries journal
37
(
2017
)
7/8
,
pp. 426-447
Persistent link: https://www.econbiz.de/10011760429
Saved in:
7
A gap analysis of customer perceptions and expectations of service quality amongst mobile telephony companies in
Ghana
Puni, Albert
;
Okoe, Abednego Feehi
;
Damnyag, John B.
- In:
Journal of management and strategy : JMS
5
(
2014
)
3
,
pp. 60-70
Persistent link: https://www.econbiz.de/10010440692
Saved in:
8
The learning organisation, service delivery quality and internal customer satisfaction in the mobile telecommunication industry
Opoku, Felix Kwame
;
Nyarku, Kwamena Minta
- In:
International journal of work innovation : IJWI
3
(
2022
)
2
,
pp. 130-150
Persistent link: https://www.econbiz.de/10014478561
Saved in:
9
Examining the overarching factors of clients' loyalty based on the mobile insurance typology
Ampaw, Enock Mintah
;
Chai, Junwu
;
Frempong, Joseph
- In:
South African journal of business management
50
(
2019
)
1
,
pp. 1-14
clients of selected M-insurance service points in Accra,
Ghana
. Results: Our results indicate that SERQUAL, institutional …
Persistent link: https://www.econbiz.de/10012157801
Saved in:
10
An integrated model of the effects of service evaluation, corporate image, and switching barriers on customer loyalty
Giovanis, Apostolos
;
Tsoukatos, Evangelos
- In:
Journal of transnational management : the official …
22
(
2017
)
1
,
pp. 4-24
Persistent link: https://www.econbiz.de/10011774231
Saved in:
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