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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
26
Konsumentenverhalten
24
Brand image
9
Markenimage
9
Designation of origin
8
Herkunftsbezeichnung
8
Brand management
7
Markenführung
7
Luxury goods
6
Luxusgüter
6
Beziehungsmarketing
4
Brand
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Culture
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Markenartikel
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National culture
4
Nationalkultur
4
Perception
4
Relationship marketing
4
Consumer ethnocentrism
3
Country of origin
3
Firm performance
3
International marketing
3
Kundenzufriedenheit
3
Satisfaction
3
United Kingdom
3
Unternehmenserfolg
3
Wahrnehmung
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Brand evaluation
2
Celebrity endorsement
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Cognition
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Country image
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Cross-cultural management
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Cross-cultural psychology
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Cultural conditioning
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Cultural identity
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Einzelhandel
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Ethics
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Ethik
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Global brands
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Balabanis, George
2
Giovanis, Apostolos
1
Kastanakis, Minas N.
1
Konstantoulaki, Kleopatra
1
Kostopoulos, Ioannis
1
Rizomyliotis, Ioannis
1
Souitaris, Vangelis
1
Stathopoulou, Anastasia
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Journal of business research : JBR
2
Long range planning : LRP ; international journal of strategic management
1
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ECONIS (ZBW)
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"How mAy I help you today?" : the use of AI chatbots in small family businesses and the moderating role of customer affective commitment
Rizomyliotis, Ioannis
;
Kastanakis, Minas N.
;
Giovanis, …
- In:
Journal of business research : JBR
153
(
2022
),
pp. 329-340
Persistent link: https://www.econbiz.de/10013534049
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2
Tailoring online retail strategies to increase customer satisfaction and loyalty
Souitaris, Vangelis
;
Balabanis, George
- In:
Long range planning : LRP ; international journal of …
40
(
2007
)
2
,
pp. 244-261
Persistent link: https://www.econbiz.de/10003512640
Saved in:
3
The effects of loyalty programs on customer satisfaction, trust, and loyalty toward high- and low-end fashion retailers
Stathopoulou, Anastasia
;
Balabanis, George
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 5801-5808
Persistent link: https://www.econbiz.de/10011597513
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