//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Analyse viraler Kampagnen am B...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Social Web
20,730
Social web
20,724
Online-Marketing
6,728
Internet marketing
6,631
Consumer behaviour
6,422
Konsumentenverhalten
6,399
Virales Marketing
4,895
Viral marketing
4,887
Social media
2,637
Soziales Netzwerk
2,565
Relationship marketing
2,535
Beziehungsmarketing
2,532
Social network
2,392
social media
2,190
Electronic Commerce
2,118
Brand management
2,082
Markenführung
2,076
Online-Handel
2,041
Online retailing
2,040
E-commerce
2,028
Web 2.0 technologies
1,746
Web 2.0-Technologien
1,745
Internet
1,571
Digitalisierung
1,469
Digitization
1,415
Markenimage
1,284
Brand image
1,282
Social Media
1,045
Facebook
973
Digital platform
945
Kundenzufriedenheit
943
Digitale Plattform
941
Customer integration
934
Kundenintegration
934
Deutschland
922
Wissensmanagement
921
Öffentlichkeitsarbeit
904
Knowledge management
903
Germany
901
more ...
less ...
Online availability
All
Undetermined
571
Free
120
Type of publication
All
Article
875
Book / Working Paper
71
Type of publication (narrower categories)
All
Article in journal
824
Aufsatz in Zeitschrift
824
Aufsatz im Buch
48
Book section
48
Conference paper
13
Konferenzbeitrag
13
Graue Literatur
11
Non-commercial literature
11
Arbeitspapier
10
Working Paper
10
Collection of articles of several authors
5
Hochschulschrift
5
Sammelwerk
5
Aufsatzsammlung
3
Case study
3
Fallstudie
3
Guidebook
2
Konferenzschrift
2
Ratgeber
2
Thesis
2
Article
1
Collection of articles written by one author
1
Conference proceedings
1
Handbook
1
Handbuch
1
Sammlung
1
research-article
1
review-article
1
more ...
less ...
Language
All
English
932
German
14
Undetermined
1
Author
All
Bilgihan, Anil
6
Balaji, M. S.
5
Goldfarb, Avi
5
Law, Chun Hung Roberts
5
Lederman, Mara
5
Haverila, Kai
4
Hsu, Maxwell K.
4
Kim, Woo Gon
4
Krishen, Anjala S.
4
Liu, Chih-Hsing
4
Loureiro, Sandra Maria Correia
4
Mariani, Marcello M.
4
McLaughlin, Caitlin
4
Sparks, Beverley
4
Ye, Qiang
4
Akbari, Mohsen
3
Aslam, Wajeeha
3
Berezan, Orie
3
Borghi, Matteo
3
Bradley, Graham L.
3
Camilleri, Mark Anthony
3
Casidy, Riza
3
Crotts, John C.
3
Eisingerich, Andreas B
3
Farhat, Kashif
3
Filieri, Raffaele
3
Flavián Blanco, Carlos
3
Gans, Joshua
3
Gil Saura, Irene
3
Han, Heesup
3
Honora, Andreawan
3
Istanbulluoglu, Doga
3
Jayawardhena, Chanaka
3
Karjaluoto, Heikki
3
Kim, Jong Min
3
Kim, Seongseop
3
Klaus, Philipp
3
Lassar, Walfried M.
3
Li, Hengyun
3
Li, Hongxiu
3
more ...
less ...
Institution
All
Information Resources Management Association
2
National Bureau of Economic Research
2
Academy of Marketing
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Technische Universität Dresden
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
59
International journal of hospitality management
32
Journal of business research : JBR
31
Journal of hospitality marketing & management
20
Tourism management : research, policies, practice
19
International journal of contemporary hospitality management
18
Journal of travel and tourism marketing
17
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
17
Cogent business & management
13
Psychology & marketing
13
The journal of services marketing
13
Service business
12
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
Journal of hospitality and tourism insights
10
Asia Pacific journal of marketing and logistics
9
International journal of electronic marketing and retailing : IJEMR
9
Journal of electronic commerce research : JECR
9
Journal of strategic marketing
8
Technological forecasting & social change : an international journal
8
The TQM journal : the international review of organizational improvement
8
The service industries journal
8
International journal of internet marketing and advertising : IJIMA
7
Journal of internet commerce
7
Industrial marketing management : the international journal for industrial and high-tech firms
6
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
6
Journal of marketing communications
6
Journal of marketing management : MM
6
Journal of service management
6
European journal of marketing : EJM
5
Health marketing quarterly
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of leisure and tourism marketing : IJLTM
5
International journal of retail and distribution management
5
Journal of air transport management
5
Journal of global marketing
5
Services marketing quarterly
5
The journal of brand management : an international journal
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Electronic commerce research
4
Electronic commerce research and applications
4
more ...
less ...
Source
All
ECONIS (ZBW)
942
Other ZBW resources
2
EconStor
1
RePEc
1
Showing
1
-
10
of
946
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Motives, modes of participation, and loyalty intentions of
Facebook
tourism brand page consumers
Ben-Shaul, Michal
;
Reichel, Arie
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
4
,
pp. 453-471
Persistent link: https://www.econbiz.de/10011915445
Saved in:
2
Factors influencing online platform engagement in fresh fruit e-commerce in China
Tang, Lin
;
Nuttawut Rojniruttikul
- In:
Corporate Practices: Policies, Methodologies, and …
,
(pp. 247-261)
.
2024
Persistent link: https://www.econbiz.de/10014564136
Saved in:
3
Social media user satisfaction : theory development and research findings
Rauniar, Rupak
;
Rawski, Greg
;
Johnson, Ben
;
Yang, Jie
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 195-224
Persistent link: https://www.econbiz.de/10010248470
Saved in:
4
Online fashion shopping paradox : the role of customer reviews and
facebook
marketing
Kawaf, Fatema
;
Istanbulluoglu, Doga
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 144-153
Persistent link: https://www.econbiz.de/10012001293
Saved in:
5
Investigating the role of customer brand engagement and relationship quality on brand loyalty : an empirical analysis
Nagaraj, Samala
;
Singh, Sapna
- In:
International journal of e-business research : an …
14
(
2018
)
3
,
pp. 34-53
Persistent link: https://www.econbiz.de/10011886502
Saved in:
6
Antecedents of satisfaction with
Facebook
in the context of user involvement, privacy, and trust
Sethna, Beheruz N.
;
Hazari, Sunil
;
Talpade, Salil
- In:
Journal of customer behaviour
20
(
2021
)
1/2
,
pp. 95-124
Persistent link: https://www.econbiz.de/10014424076
Saved in:
7
Toward a conceptualization of the online shopping experience
Trevinal, Aurélia Michaud
;
Stenger, Thomas
- In:
Journal of retailing and consumer services
21
(
2014
)
3
,
pp. 314-326
Persistent link: https://www.econbiz.de/10010348754
Saved in:
8
Customer loyalty through social networks : lessons from Zara on
Facebook
Gamboa, Ana Margarida
;
Gonçalves, Helena Martins
- In:
Business horizons
57
(
2014
)
6
,
pp. 709-717
Persistent link: https://www.econbiz.de/10010433303
Saved in:
9
Factors affecting customer satisfaction when buying on
Facebook
in Vietnam
Tha Hien To
;
Du Kim Do
;
Lan Thi Hoang Bui
;
Huong Thi …
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
10
,
pp. 267-273
Persistent link: https://www.econbiz.de/10012671380
Saved in:
10
Customers' need for uniqueness theory versus brand congruence theory : the impact on satisfaction with social network sites
Abosag, Ibrahim
;
Ramadan, Zaby B.
;
Baker, Thomas L.
; …
- In:
Journal of business research : JBR
117
(
2020
),
pp. 862-872
Persistent link: https://www.econbiz.de/10012288106
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->