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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
83,644
Konsumentenverhalten
81,194
Internet
21,850
Digitalisierung
16,836
Digitization
14,465
Theorie
11,455
Theory
11,230
Electronic Commerce
10,021
Relationship marketing
9,582
Beziehungsmarketing
9,533
E-commerce
9,431
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7,792
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7,766
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7,750
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7,246
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7,240
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6,849
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6,773
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6,772
Online retailing
6,754
Markenimage
6,734
USA
6,403
United States
6,040
Online-Marketing
5,828
Internet marketing
5,826
Kundenzufriedenheit
5,676
Service quality
4,659
Dienstleistungsqualität
4,616
Einzelhandel
4,424
Markenartikel
4,408
Welt
4,408
Brand
4,402
Retail trade
4,369
World
4,348
Urheberrecht
3,985
Innovation
3,784
Werbewirkung
3,765
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3,720
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3,677
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970
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Han, Heesup
55
Mattila, Anna S.
26
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
14
Gustafsson, Anders
14
Söderlund, Magnus
14
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Kim, Jinkyung Jenny
10
Qu, Hailin
10
Quach, Sara
10
Xu, Xun
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Park, Jungkun
9
Prashar, Sanjeev
9
Sparks, Beverley
9
Sreejesh, S.
9
Thaichon, Paramaporn
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Books on Demand GmbH <Norderstedt>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Duale Hochschule Baden-Württemberg Mannheim
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
Georg-August-Universität Göttingen
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Nomos Verlagsgesellschaft
1
Springer-Verlag GmbH
1
Technische Universität Berlin / Universitätsbibliothek
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
322
International journal of hospitality management
200
Journal of business research : JBR
152
The journal of services marketing
102
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
86
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
59
Tourism management : research, policies, practice
59
The service industries journal
51
Psychology & marketing
50
Asia Pacific journal of marketing and logistics
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
42
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of service management
40
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The international journal of bank marketing : IJBM
35
Journal of Services Marketing
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
31
International journal of quality and service sciences
30
The TQM journal : the international review of organizational improvement
28
International journal of retail and distribution management
27
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of hospitality and tourism insights
25
Journal of retailing
25
Total quality management & business excellence
25
European Journal of Marketing
24
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Source
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ECONIS (ZBW)
5,669
Other ZBW resources
184
BASE
3
RePEc
1
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1
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date (oldest first)
1
Digital
music
services : consumer intention and adoption
Kwong, Sze Wan
;
Park, Jungkun
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1461-1479
Persistent link: https://www.econbiz.de/10003802501
Saved in:
2
The influence of
music
on self-paced fitness consumers' perceived motivational qualities and optimal level of emotional state and satisfaction with exercise experience
Williams, Antonio S.
;
Park, Byungik
;
Pedersen, Zack P.
- In:
International journal of sport management and marketing …
23
(
2023
)
4
,
pp. 310-326
Persistent link: https://www.econbiz.de/10014311074
Saved in:
3
Dualities of digital services : everyday digital services as positive and negative contributors to customer well-being
Kemppainen, Tiina
;
Paananen, Tiina Elina
- In:
Journal of service theory and practice
34
(
2024
)
3
,
pp. 464-490
Persistent link: https://www.econbiz.de/10015055422
Saved in:
4
Online content : who is willing to pay and for what?
Tarkiainen, Anssi
;
Arminen, Heli
;
Kuivalainen, Olli
- In:
International journal of business information systems : …
17
(
2014
)
3
,
pp. 283-305
Persistent link: https://www.econbiz.de/10010478637
Saved in:
5
Determinanten der Nutzerzufriedenheit mit journalistischem Paid Content im WWW : eine empirische Analyse anhand des Partial Least Squares-Verfahrens
Spreen, Alexa Florentine
-
2009
Persistent link: https://www.econbiz.de/10013430984
Saved in:
6
User satisfaction and effectiveness of mobile phone
music
services
Byun, Dae-ho
;
Finnie, Gavin
- In:
International journal of electronic business
10
(
2012
)
1
,
pp. 20-38
Persistent link: https://www.econbiz.de/10009658701
Saved in:
7
Evaluation of digital library continuous usage : role of digital library overall quality, perceived usefulness and user satisfaction
Chopra, Gaurav
;
Misra, Pankaj
;
Bhaskar, Preeti
- In:
International journal of information systems and change …
14
(
2024
)
1
,
pp. 30-53
Persistent link: https://www.econbiz.de/10015064830
Saved in:
8
Experiential response and intention to purchase in the cocreative consumption of
music
: the Nine Inch Nails experiment
Aucouturier, Jean-Julien
;
Fujita, Marketa
;
Sumikura, Hiroko
- In:
Journal of consumer behaviour : an international …
14
(
2015
)
4
,
pp. 219-227
Persistent link: https://www.econbiz.de/10011477037
Saved in:
9
Customer satisfaction and expenditure behaviour in musical festivals : the optimus primavera sound case study
Borges, Ana Pinto
;
Rodrigues, Paula
;
Matias, Álvaro
- In:
Tourism economics : the business and finance of tourism …
22
(
2016
)
4
,
pp. 825-836
Persistent link: https://www.econbiz.de/10011645865
Saved in:
10
Segmentation of the spectators attending a festival based on musical preferences
Pérez-Cálvez, Jesús Claudio
;
Lopez-Guzman, Tomas
; …
- In:
International journal of event and festival management
8
(
2017
)
3
,
pp. 346-360
Persistent link: https://www.econbiz.de/10011804439
Saved in:
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