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~subject:"Customer satisfaction"
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Customer satisfaction
Indien
118,883
India
97,951
Consumer behaviour
83,601
Konsumentenverhalten
81,151
Theorie
16,074
Theory
15,822
Privater Konsum
15,217
Private consumption
15,180
Ländlicher Raum
12,591
Rural area
10,352
Relationship marketing
9,328
Beziehungsmarketing
9,293
China
8,859
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8,498
United States
8,059
Brand management
7,828
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7,783
Brand image
6,844
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6,802
Deutschland
6,206
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6,136
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5,986
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5,918
Online-Handel
5,788
Online retailing
5,778
Wirtschaftswachstum
5,509
Germany
5,439
Konsumtheorie
5,291
Economic growth
5,181
Consumption theory
5,116
Social Web
4,994
Social web
4,992
Service quality
4,939
Dienstleistungsqualität
4,887
Einzelhandel
4,743
Retail trade
4,686
Online-Marketing
4,635
Internet marketing
4,624
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4,474
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Han, Heesup
55
Mattila, Anna S.
26
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20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
14
Balaji, M. S.
14
Gustafsson, Anders
14
Söderlund, Magnus
14
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Kim, Jinkyung Jenny
10
Parayitam, Satyanarayana
10
Qu, Hailin
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chahal, Hardeep
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Paul, Justin
9
Prashar, Sanjeev
9
Sparks, Beverley
9
Sreejesh, S.
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
320
International journal of hospitality management
201
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
93
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
78
Cogent business & management
75
Services marketing quarterly
62
Tourism management : research, policies, practice
60
Asia Pacific journal of marketing and logistics
50
Psychology & marketing
50
The service industries journal
50
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
44
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Journal of strategic marketing
41
Service business
41
Journal of service management
40
The international journal of bank marketing : IJBM
40
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
International journal of services and operations management
34
European journal of marketing : EJM
33
International journal of business information systems : IJBIS
32
Journal of Services Marketing
31
The TQM journal : the international review of organizational improvement
31
The international review of retail, distribution and consumer research
31
International journal of quality and service sciences
30
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
29
International journal of services, economics and management
28
International journal of retail and distribution management
27
International journal of business excellence : IJBEX
26
International journal of retail & distribution management
26
Journal of Asian finance, economics and business : JAFEB
26
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of hospitality and tourism insights
26
Journal of the Academy of Marketing Science
26
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ECONIS (ZBW)
5,911
Other ZBW resources
184
BASE
2
RePEc
1
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1
Should captive sardines be compensated? : serving customers in a confined zone
Chen, Rachel R.
;
Gerstner, Eitan
;
Yang, Yinghui
- In:
Marketing science : the marketing journal of the …
28
(
2009
)
3
,
pp. 599-608
Persistent link: https://www.econbiz.de/10003868077
Saved in:
2
Failure : perspectives and prospects in marketing and consumption theory
Kjeldgaard, Dannie
;
Nøjgaard, Mikkel
;
Hartmann, …
- In:
Marketing theory
21
(
2021
)
2
,
pp. 277-286
Persistent link: https://www.econbiz.de/10012520610
Saved in:
3
Work Environment Characteristics, Mobbing, Satisfaction and
Absenteeism
López-Cabarcos, Ángeles
;
Vázquez-Rodríguez, Paula
; …
-
2014
absenteeism
. Conclusions: The processes of mobbing present a series of characteristics about which it is difficult to generalise …
Persistent link: https://www.econbiz.de/10014145675
Saved in:
4
Buyer behaviour modelling of rural online purchase intention using logistic regression
Arumugam, Thangaraja
;
Hameed, S. Shahul
;
Sanjeev, M. A.
- In:
International journal of management & enterprise …
22
(
2023
)
2
,
pp. 139-157
Persistent link: https://www.econbiz.de/10014316668
Saved in:
5
Factors determining inshopping in rural US communities : consumers' and retailers' perceptions
Mullis, Katy
;
Kim, Minjeong
- In:
International journal of retail & distribution management
39
(
2011
)
5
,
pp. 326-345
Persistent link: https://www.econbiz.de/10009155493
Saved in:
6
Information asymmetry and customer satisfaction : insights from bank borrowers in rural
India
Singh, Tejinder
- In:
Artha vijñāna : journal of the Gokhale Institute of …
53
(
2011
)
1
,
pp. 82-92
Persistent link: https://www.econbiz.de/10009530529
Saved in:
7
"Radio oder Schiebedach?" : Wirkung von mentalen Budgets auf das individuelle Produktwahlverhalten
Polak, Benjamin
;
Herrmann, Andreas
;
Heitmann, Mark
; …
- In:
Schmalenbachs Zeitschrift für betriebswirtschaftliche …
61
(
2009
)
7
,
pp. 783-803
Persistent link: https://www.econbiz.de/10003900808
Saved in:
8
Customer satisfaction and consumer expenditure in selected European countries
Yeung, Matthew C. H.
;
Ramasamy, Bala
;
Chen, Junsong
; …
- In:
International journal of research in marketing : IJRM ; …
30
(
2013
)
4
,
pp. 406-416
Persistent link: https://www.econbiz.de/10010223383
Saved in:
9
Background and dimensions of consumption experience in Brazilian hotels
Ladeira, Wagner Junior
;
Costa, Gustavo
;
Santini, …
- In:
Tourism and hospitality research : the surrey quarterly …
12
(
2012
)
4
,
pp. 215-227
Persistent link: https://www.econbiz.de/10010203095
Saved in:
10
Exploring the link between customer experience-loyalty-consumer spend
Srivasta, Mala
;
Kaul, Dimple
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 277-286
Persistent link: https://www.econbiz.de/10011528711
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