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~subject:"Customer satisfaction"
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Customer satisfaction
Lieferkette
44
Supply chain
44
Malaysia
43
Quality management
15
Consumer behaviour
14
Environmental management
14
Konsumentenverhalten
14
Qualitätsmanagement
14
Logistics
13
Logistik
13
Manufacturing industries
13
Umweltmanagement
13
Industrie
12
Sustainable development
12
Nachhaltige Entwicklung
11
Lieferantenmanagement
10
Risk management
10
Supplier relationship management
10
Risikomanagement
9
Firm performance
8
KMU
8
Kundenzufriedenheit
8
Logistics provider
8
Logistikdienstleister
8
Performance measurement
8
Performance-Messung
8
Reverse logistics
8
SME
8
Unternehmenserfolg
8
Dienstleistungsqualität
7
Service quality
7
Strategic management
7
Strategisches Management
7
Betriebliche Kreislaufwirtschaft
6
Einzelhandel
6
Islam
6
Nachhaltigkeit
6
Pakistan
6
Retail trade
6
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English
8
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Ahmed, Waqar
4
Arsalan Najmi
4
Azmin Azliza Aziz
2
Fernando, Yudi
2
Kanapathy, Kanagi A. P.
2
Suhaiza Zailani
2
Algunaid, Najib
1
Ali, Syed Fahad
1
Ali, Syed Umair
1
Arshad, Yamna
1
Ghazali Musa
1
Ho, Theresa Char Fei
1
Huma, Sehrish
1
Iranmanesh, Mohammad
1
Koay Li Li
1
Mehmood, Syeda Marium
1
Sedigheh Moghavvemi
1
Suhana Mohezar Ali
1
Zailani, Suhaiza
1
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International journal of electronic customer relationship management : IJECRM
2
International journal of management practice : IJMP
1
International journal of productivity and quality management : IJPQM
1
International journal of services and operations management : IJSOM
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Tourism management : research, policies, practice
1
Young consumers : insight and ideas for responsible marketers
1
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ECONIS (ZBW)
8
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1
A study of relationship marketing in Malaysian banks : does guanxi influence small medium enterprise owners' satisfaction?
Fernando, Yudi
;
Ho, Theresa Char Fei
;
Algunaid, Najib
; …
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
1
,
pp. 22-40
Persistent link: https://www.econbiz.de/10009745162
Saved in:
2
Predicting Muslim medical tourists' satisfaction with Malaysian Islamic friendly hospitals
Suhaiza Zailani
;
Suhana Mohezar Ali
;
Iranmanesh, Mohammad
; …
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 159-167
Persistent link: https://www.econbiz.de/10011555690
Saved in:
3
Understanding the role of service attributes in consumer small retailer relationships : findings from Pakistan
Arsalan Najmi
;
Ali, Syed Fahad
;
Ahmed, Waqar
; …
- In:
International journal of management practice : IJMP
14
(
2021
)
2
,
pp. 198-216
Persistent link: https://www.econbiz.de/10012515073
Saved in:
4
Assessing channel quality to measure customers' outcome in online purchasing
Arsalan Najmi
;
Ahmed, Waqar
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 179-201
Persistent link: https://www.econbiz.de/10011966928
Saved in:
5
Understanding the role of in-store logistic operations in retail : findings from Pakistan
Arsalan Najmi
;
Arshad, Yamna
;
Ahmed, Waqar
;
Kanapathy, …
- In:
International journal of services and operations …
43
(
2022
)
1
,
pp. 26-51
Persistent link: https://www.econbiz.de/10013552836
Saved in:
6
Understanding the impact of service convenience on customer satisfaction in home delivery : evidence from Pakistan
Mehmood, Syeda Marium
;
Arsalan Najmi
- In:
International journal of electronic customer …
11
(
2017/2018
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10011889860
Saved in:
7
The impact of organisational variables and quality performance on customer satisfaction
Koay Li Li
;
Zailani, Suhaiza
;
Fernando, Yudi
- In:
International journal of productivity and quality …
6
(
2010
)
3
,
pp. 354-378
Persistent link: https://www.econbiz.de/10008825555
Saved in:
8
Influence of return convenience on young buyers' repurchase intentions
Ahmed, Waqar
;
Huma, Sehrish
;
Ali, Syed Umair
- In:
Young consumers : insight and ideas for responsible …
25
(
2024
)
2
,
pp. 149-169
Persistent link: https://www.econbiz.de/10014511533
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