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~subject:"Customer satisfaction"
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Product involvement, WOM and e...
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Customer satisfaction
Young adults
817
Junge Erwachsene
573
Consumer behaviour
471
Konsumentenverhalten
443
Viral marketing
335
Virales Marketing
333
eWOM
287
Youth
236
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226
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212
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211
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129
young adults
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73
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69
Beziehungsmarketing
68
Product involvement
63
Service quality
54
E-commerce
51
Dienstleistungsqualität
50
Electronic Commerce
50
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49
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Liu, Chih-Hsing
3
Mariani, Marcello M.
3
Arora, Nupur
2
Borghi, Matteo
2
Casidy, Riza
2
Chang, Hyo Jung
2
Li, Hongxiu
2
Prodanova, Jana
2
San-Martín, Sonia
2
Suomi, Reima
2
Aakash, Aakash
1
Abdulsalam, Marwa
1
Aggarwal, Anu Gupta
1
Ahmad-Ur-Rehman, Muhammad
1
Al-Adwan, Ahmad Samed
1
Al-Qirim, Nabeel
1
Alhorani, Alaa
1
Ali, Rofin Thirunelvelikaran Mohammed
1
Almohaimmeed, Bader
1
Alsaggaf, Mohammed
1
Amsl, Sarah
1
Aoki, Kei
1
Arif, Imtiaz
1
Aslam, Wajeeha
1
Atkinson, Peter
1
Barta, Sergio
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Ben-Shaul, Michal
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Berezan, Orie
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1
Casarin, Francesco
1
Catalán, Blanca López
1
Chang, Sue-Ting
1
Cheung, Man Lai
1
Cho, Hyeon Jeong
1
Chou, Sheng-Fang
1
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1
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Journal of retailing and consumer services
7
International journal of hospitality management
4
Journal of business research : JBR
4
International journal of electronic marketing and retailing : IJEMR
3
Journal of hospitality marketing & management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Cogent business & management
2
International journal of intelligent enterprise
2
International journal of retail and distribution management
2
International journal of services and operations management
2
Journal of fashion marketing and management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of international consumer marketing
2
Psychology & marketing
2
Asia-Pacific journal of management research and innovation
1
Australasian marketing journal
1
Electronic commerce research
1
International journal of arts management
1
International journal of bank marketing
1
International journal of business information systems : IJBIS
1
International journal of economics and business research : IJEBR
1
International journal of internet marketing and advertising : IJIMA
1
International journal of market research
1
International journal of networking and virtual organisations : IJNVO
1
International journal of public sector performance management : IJPSPM
1
International journal of services technology and management
1
International journal of sport management and marketing : IJSMM
1
Journal of Fashion Marketing and Management: An International Journal
1
Journal of Hospitality and Tourism Technology
1
Journal of Indian business research
1
Journal of Service Management
1
Journal of Services Marketing
1
Journal of air transport management
1
Journal of financial services marketing : JFSM
1
Journal of global information management
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of international trade & commerce
1
Journal of internet commerce
1
Journal of management & governance
1
Journal of organizational computing and electronic commerce
1
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ECONIS (ZBW)
76
Other ZBW resources
4
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1
The influence of the source and valence of word-of-mouth information on post-failure and post-recovery evaluations
Hess, Ronald L. <Jr.>
;
Ring, Lawrence
- In:
Service business
10
(
2016
)
2
,
pp. 319-343
Persistent link: https://www.econbiz.de/10011722315
Saved in:
2
Exploring the impact factor o positive word-of-mouth influences satisied customers
Su, Yi-Liang
;
Lin, Tom M. Y.
;
Chang, Sue-Ting
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 430-444
Persistent link: https://www.econbiz.de/10011300157
Saved in:
3
Loyalty intentions : does the effect of commitment, credibility and awareness vary across consumers with low and high involvement?
Mathew, Veeva
;
Ali, Rofin Thirunelvelikaran Mohammed
; …
- In:
Journal of Indian business research
6
(
2014
)
3
,
pp. 213-230
Persistent link: https://www.econbiz.de/10010492688
Saved in:
4
What drives product involvement and satisfaction with OFDs amid COVID-19?
Das, Manoj
;
Ramalingam, Mahesh
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366364
Saved in:
5
Presenting products on websites : the importance of information quality criteria for online shoppers
Amsl, Sarah
;
Watson, Iain
;
Teller, Christoph
;
Wood, Steve
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1213-1238
Persistent link: https://www.econbiz.de/10014484078
Saved in:
6
How perceived interactivity affects consumers' shopping intentions in live stream commerce : roles of immersion, user gratification and product involvement
Joo, Eunsin
;
Yang, Jing
- In:
Journal of research in interactive marketing : …
17
(
2023
)
5
,
pp. 754-772
Persistent link: https://www.econbiz.de/10014428170
Saved in:
7
Influence of product involvement on tourist shopping behavior : the mediating role of place attachment, satisfaction, and visit frequency
Abdulsalam, Marwa
;
Dahana, Wirawan Dony
- In:
Journal of international consumer marketing
34
(
2022
)
5
,
pp. 552-566
Persistent link: https://www.econbiz.de/10013465901
Saved in:
8
The impact of brand strength on satisfaction, loxaltry and
WOM
: an empirical examination in the higher education sector
Casidy, Riza
;
Wymer, Walter
- In:
The journal of brand management : an international journal
22
(
2015
)
2
,
pp. 117-135
Persistent link: https://www.econbiz.de/10011288584
Saved in:
9
Effects of store attributes on retail patronage behaviors : evidence from activewear specialty stores
Chang, Hyo Jung
;
Cho, Hyeon Jeong
;
Turner, Thomas
; …
- In:
Journal of fashion marketing and management
19
(
2015
)
2
,
pp. 136-153
Persistent link: https://www.econbiz.de/10011316426
Saved in:
10
Exploring the factors motivating e-service users'
WOM
behaviour
Li, Hongxiu
;
Liu, Yong
;
Suomi, Reima
- In:
International journal of services technology and management
19
(
2013
)
4/5/6
,
pp. 187-200
Persistent link: https://www.econbiz.de/10009791697
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