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Customer satisfaction
Consumer behaviour
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5,086
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4,992
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4,616
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4,606
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Han, Heesup
56
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26
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20
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17
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17
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16
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15
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14
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13
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12
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10
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2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
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Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
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1
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1
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Journal of retailing and consumer services
321
International journal of hospitality management
200
Journal of business research : JBR
152
The journal of services marketing
101
Journal of hospitality marketing & management
92
Journal of travel and tourism marketing
86
International journal of contemporary hospitality management
80
Cogent business & management
75
Services marketing quarterly
59
Tourism management : research, policies, practice
58
The service industries journal
52
Asia Pacific journal of marketing and logistics
49
Psychology & marketing
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Service business
42
Journal of strategic marketing
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of service research : JSR
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
Tourism management perspectives : TMP
36
The international journal of bank marketing : IJBM
35
The international review of retail, distribution and consumer research
34
European journal of marketing : EJM
33
Journal of Services Marketing
31
Journal of air transport management
30
The TQM journal : the international review of organizational improvement
29
Journal of hospitality and tourism insights
28
Total quality management & business excellence
28
International journal of retail and distribution management
27
International journal of services, economics and management
27
Journal of Asian finance, economics and business : JAFEB
27
Journal of Islamic marketing
27
International journal of business information systems : IJBIS
26
International journal of quality and service sciences
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of the Academy of Marketing Science
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International journal of retail & distribution management
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International journal of services and operations management
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ECONIS (ZBW)
5,652
Other ZBW resources
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EconStor
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RePEc
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1
The COVID-19 pandemic, customer satisfaction and sales performance in
wine
tasting rooms in the Finger Lakes region of New York State
Davis, Trent James
;
Gómez, Miguel I.
- In:
International journal of wine business research
34
(
2022
)
2
,
pp. 173-189
Persistent link: https://www.econbiz.de/10013361895
Saved in:
2
Consumer brand loyalty in the Chilean
wine
industry
Bianchi, Constanza
- In:
Journal of food products marketing
21
(
2015
)
4
,
pp. 442-460
Persistent link: https://www.econbiz.de/10011432296
Saved in:
3
The impact of service quality and customer satisfaction on consumer spending in wineries
Lee, Kyuho
;
Madanoglu, Melih
;
Ha, Inhyuck
;
Fritz, Anisya
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 248-260
Persistent link: https://www.econbiz.de/10012483671
Saved in:
4
Wine
tourist engagement with the winescape : scale development and validation
Thomas, Ben
;
Quintal, Vanessa Ann
;
Phau, Ian
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
5
,
pp. 793-828
Persistent link: https://www.econbiz.de/10011912763
Saved in:
5
The influence of consumer involvement in
wine
consumption-elicited emotions
Calvo-Porral, Cristina
;
Ruiz Vega, Agustín V.
;
Lévy …
- In:
Journal of international food & agribusiness marketing
31
(
2019
)
2
,
pp. 128-149
Persistent link: https://www.econbiz.de/10012180989
Saved in:
6
Determinants of consumer behaviour in novice markets : the case of
wine
Capitello, Roberta
;
Agnoli, Lara
;
Begalli, Diego
- In:
Journal of research in marketing and entrepreneurship : JRME
17
(
2015
)
1
,
pp. 110-126
Persistent link: https://www.econbiz.de/10011418409
Saved in:
7
Examining the role of
wine
brand love on brand loyalty : a multi-country comparison
Drennan, Judy
;
Bianchi, Constanza
;
Cacho-Elizondo, Silvia
; …
- In:
International journal of hospitality management
49
(
2015
),
pp. 47-55
Persistent link: https://www.econbiz.de/10011377622
Saved in:
8
Service quality perception and satisfaction in a New Zealand festivalscape : buying behavior effects
Bruwer, Johan
- In:
Tourism analysis : an interdisciplinary tourism & …
18
(
2013
)
1
,
pp. 61-77
Persistent link: https://www.econbiz.de/10009751088
Saved in:
9
Customer satisfaction and sales performance in
wine
tasting rooms
Shapiro, Marin
;
Gómez, Miguel I.
- In:
International journal of wine business research : IJWBR
26
(
2014
)
1
,
pp. 45-60
Persistent link: https://www.econbiz.de/10010339768
Saved in:
10
Dimensions and outcomes of experience quality in tourism : the case of Port
wine
cellars
Fernandes, Teresa
;
Cruz, Mariana
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 371-379
Persistent link: https://www.econbiz.de/10011529013
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