//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Purchase intention toward gree...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Consumer behaviour
82,942
Konsumentenverhalten
80,462
Theorie
12,425
Theory
12,177
Willingness to pay
10,595
Zahlungsbereitschaftsanalyse
9,981
Relationship marketing
9,135
Beziehungsmarketing
9,104
Brand management
7,598
Markenführung
7,555
Brand image
6,749
Markenimage
6,703
USA
6,303
United States
5,997
Kundenzufriedenheit
5,730
Online-Handel
5,638
Online retailing
5,625
Social Web
4,843
Social web
4,841
Deutschland
4,829
Experiment
4,791
Service quality
4,726
Dienstleistungsqualität
4,659
Online-Marketing
4,547
Internet marketing
4,536
Germany
4,486
Airline
4,413
Fluggesellschaft
4,362
Brand
4,330
Markenartikel
4,321
Einzelhandel
4,175
Umweltbewusstsein
4,168
Retail trade
4,136
Environmental consciousness
3,707
Electronic Commerce
3,684
Werbewirkung
3,652
Advertising effects
3,614
Verbraucherverhalten
3,588
E-commerce
3,575
more ...
less ...
Online availability
All
Undetermined
3,239
Free
968
Type of publication
All
Article
5,233
Book / Working Paper
665
Journal
3
Type of publication (narrower categories)
All
Article in journal
4,927
Aufsatz in Zeitschrift
4,927
research-article
150
Aufsatz im Buch
120
Book section
120
Hochschulschrift
78
Graue Literatur
76
Non-commercial literature
76
Thesis
55
Conference paper
50
Konferenzbeitrag
50
Arbeitspapier
47
Working Paper
47
Collection of articles of several authors
12
Sammelwerk
12
Konferenzschrift
10
Case study
9
Fallstudie
9
Aufsatzsammlung
8
conceptual-paper
8
Collection of articles written by one author
4
Ratgeber
4
Sammlung
4
non-article
4
review-article
4
Conference proceedings
3
case-report
3
Article
2
Guidebook
2
viewpoint
2
Fallstudiensammlung
1
Glossar enthalten
1
Glossary included
1
Handbook
1
Handbuch
1
Lehrbuch
1
Reprint
1
Textbook
1
back-matter
1
review
1
more ...
less ...
Language
All
English
5,781
German
116
French
2
Undetermined
2
Author
All
Han, Heesup
58
Mattila, Anna S.
27
Usman, Osly
20
Hyun, Sunghyup Sean
18
Prentice, Catherine
18
Aksoy, Lerzan
17
Bilgihan, Anil
17
Wong, IpKin Anthony
17
Prayag, Girish
16
Loureiro, Sandra Maria Correia
14
Söderlund, Magnus
14
Gustafsson, Anders
13
Jang, Soocheong
13
Keiningham, Timothy
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Chua, Bee-Lia
10
Hsu, Maxwell K.
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Qu, Hailin
10
Quach, Sara
10
Sparks, Beverley
10
Ali, Faizan
9
Amin, Muslim
9
Bang, Nguyen
9
Frank, Björn
9
Huber, Frank
9
Izogo, Ernest Emeka
9
Kim, Woo Gon
9
Lee, Sanghyeop
9
Muskat, Birgit
9
Prashar, Sanjeev
9
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
321
International journal of hospitality management
189
Journal of business research : JBR
154
The journal of services marketing
102
Journal of travel and tourism marketing
94
Journal of hospitality marketing & management
91
International journal of contemporary hospitality management
78
Cogent business & management
74
Services marketing quarterly
64
Tourism management : research, policies, practice
64
Journal of air transport management
55
The service industries journal
52
Psychology & marketing
49
Asia Pacific journal of marketing and logistics
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
International journal of electronic marketing and retailing : IJEMR
42
Service business
42
Journal of service research : JSR
41
Journal of strategic marketing
41
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
41
Tourism management perspectives : TMP
40
Journal of service management
38
Journal of Services Marketing
35
The international journal of bank marketing : IJBM
35
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
31
The TQM journal : the international review of organizational improvement
29
International journal of quality and service sciences
28
International journal of retail and distribution management
27
Journal of the Academy of Marketing Science
27
International journal of services, economics and management
26
Journal of Asian finance, economics and business : JAFEB
26
Journal of Islamic marketing
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Total quality management & business excellence
26
International journal of retail & distribution management
25
Marketing intelligence & planning
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
25
International journal of business information systems : IJBIS
24
more ...
less ...
Source
All
ECONIS (ZBW)
5,722
Other ZBW resources
173
BASE
3
EconStor
2
RePEc
1
Showing
1
-
10
of
5,901
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
E-service quality dimensions' effect on customers' willingness to buy : structural equation modelling approach
Kumar, Anil
;
Dash, Manoj Kumar
- In:
International journal of services and operations management
22
(
2015
)
3
,
pp. 287-303
Persistent link: https://www.econbiz.de/10011522590
Saved in:
2
Valeur perçue des "méta-services" et comportement du consommateur : le cas des alliances aériennes
Janawade, Vikrant
;
Bertrand, Daisy
;
Léo, Pierre-Yves
; …
-
2015
Persistent link: https://www.econbiz.de/10010527216
Saved in:
3
The relationship between green perceived quality and green purchase intention : a three-path mediation approach using green satisfaction and green trust
Gil, Mathew Thomas
;
Jacob, Jayanth
- In:
International journal of business innovation and research
15
(
2018
)
3
,
pp. 301-319
Persistent link: https://www.econbiz.de/10011954644
Saved in:
4
What services do Muslim tourists want? : uncovering nonlinear relationships and unobserved heterogeneity
Papastathopoulos, Avraam
;
Kaminakis, Kostas
;
Mertzanis, …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012296731
Saved in:
5
Linking green supply chain management practices and behavioural intentions : the mediating role of customer satisfaction
Al Karim, Rashed
;
Md Karim Rabiul
;
Kawser, Sakia
- In:
Journal of hospitality and tourism insights
7
(
2024
)
2
,
pp. 1148-1168
Persistent link: https://www.econbiz.de/10014526856
Saved in:
6
Impact of green brand authenticity on warm glow, green satisfaction, and willingness to pay more
Moon, Hyoungeun
;
Yu, Jongsik
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of travel and tourism marketing
40
(
2023
)
4
,
pp. 326-344
Persistent link: https://www.econbiz.de/10014369795
Saved in:
7
Investigating the impact of restaurants' sustainable practices on consumers' satisfaction and revisit intentions : a study on leading green restaurants
Chaturvedi, Pallavi
;
Kulshreshtha, Kushagra
;
Tripathi, Vikas
- In:
Asia-Pacific journal of business administration
16
(
2024
)
1
,
pp. 41-62
Persistent link: https://www.econbiz.de/10014455579
Saved in:
8
An empirical model for assessing consumer behaviour towards hotel sustainable practices : a study from emerging economy
Sharma, Shikha
;
Mahajan, Anupama
;
Virmani, Naveen
; …
- In:
Competitiveness review : CR
33
(
2023
)
1
,
pp. 222-239
Persistent link: https://www.econbiz.de/10013552845
Saved in:
9
The path from brand communities through word of mouth to the intentions to adopt video streaming service : a two-stage framework
Barajas-Portas, Karla
;
Reyes-Mercado, Pável
- In:
International journal of business competition and …
6
(
2018
)
2
,
pp. 80-104
Persistent link: https://www.econbiz.de/10011916470
Saved in:
10
Customer loyalty : a review and future directions with a special focus on the hospitality industry
Kandampully, Jay
;
Zhang, Tingting Christina
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
27
(
2015
)
3
,
pp. 379-414
Persistent link: https://www.econbiz.de/10011308466
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->