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Importance-performance analysis of socially sustainable practices in U.S. restaurants : a consumer perspective in the quasi-post-pandemic context
Mejia, Cynthia; Ba̧k, Monika; Zientara, Piotr; … - In: International journal of hospitality management 103 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013209275
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What kind of "green" do the guests want? : an exploration of adoption of luxury hotel green room attributes
Arisandi, Desi; Gao, Fei; Loh, Chin Moi - In: Organizations and markets in emerging economies 14 (2023) 2/28, pp. 304-325
This study aims to provide insights for sustainability initiatives in Singapore luxury hotels. We explore the impact of … green room attributes toward guests' satisfaction and hotel selection. We surveyed 387 respondents to identify their … appreciate cleanliness compared to room rates, and those with higher education ranked sustainability initiatives higher. The …
Persistent link: https://www.econbiz.de/10014534795
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Mediating role of perceived authenticity in the relationship between luxury service experience and life satisfaction
Kwon, Jookyung; Amendah, Eklou; Ahn, Jiseon - In: Journal of strategic marketing 32 (2024) 2, pp. 137-151
Persistent link: https://www.econbiz.de/10014553133
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Understanding how mindfulness sustains customer cocreation effort and transforms service value to well-being
Le Nguyen Hau; My-Quyen Thi Mai; Tram-Anh Ngoc Pham - In: The journal of services marketing 37 (2023) 2, pp. 248-260
Persistent link: https://www.econbiz.de/10013542937
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Transforming community well-being through patients' lived experiences
Gallan, Andrew S.; McColl-Kennedy, Janet R.; … - In: Journal of business research : JBR 100 (2019), pp. 376-391
Persistent link: https://www.econbiz.de/10012023814
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Does raising value co-creation increase all customers’ happiness?
Hsieh, Yi-Ching; Chiu, Hung-Chang; Tang, Yun-Chia; Lin, … - In: Journal of business ethics : JOBE 152 (2018) 4, pp. 1053-1067
Persistent link: https://www.econbiz.de/10011962513
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Customer service well-being : scale development and validation
Falter, Mareike; Hadwich, Karsten - In: The service industries journal 40 (2020) 1/2, pp. 181-202
Persistent link: https://www.econbiz.de/10012207504
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Restorative servicescapes in health care : examining the influence of hotel-like attributes on patient well-being
Mody, Makarand Amrish; Suess, Courtney; Dogru, Tarik - In: The Cornell hospitality quarterly 61 (2020) 1, pp. 19-39
Persistent link: https://www.econbiz.de/10012158108
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Examining relationships among food's perceived value, well-being, and tourists' loyalty
Liu, Shaopeng; Li, Shiying; Chen, Yuqing; Zheng, Tianxiang - In: Journal of vacation marketing 29 (2023) 2, pp. 161-174
Persistent link: https://www.econbiz.de/10014246964
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The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent; Alrawadieh, Zaid; Tulucu, Fadime; … - In: International journal of hospitality management 110 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014310662