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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
81,976
Konsumentenverhalten
79,496
Pakistan
18,837
Malaysia
17,020
Theorie
11,508
Theory
11,323
Relationship marketing
8,946
Hypothek
8,926
Beziehungsmarketing
8,910
Mortgage
8,851
Islam
8,181
USA
7,705
Brand management
7,472
Markenführung
7,431
United States
7,351
Islamic finance
6,907
Islamisches Finanzsystem
6,642
Brand image
6,628
Markenimage
6,584
Kundenzufriedenheit
5,624
Online-Handel
5,444
Online retailing
5,434
Deutschland
4,920
Social Web
4,673
Social web
4,671
Service quality
4,640
Dienstleistungsqualität
4,574
Germany
4,518
Online-Marketing
4,399
Internet marketing
4,390
Brand
4,238
Markenartikel
4,230
Indien
4,210
Einzelhandel
4,161
Retail trade
4,120
India
3,849
Electronic Commerce
3,623
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3,576
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3,568
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703
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68
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48
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40
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40
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12
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12
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10
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Han, Heesup
55
Mattila, Anna S.
26
Usman, Osly
20
Amin, Muslim
17
Prayag, Girish
17
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Hyun, Sunghyup Sean
15
Söderlund, Magnus
14
Aksoy, Lerzan
13
Gustafsson, Anders
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Qu, Hailin
10
Quach, Sara
10
Ali, Faizan
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Osman, Zahir
9
Siddiqui, Danish Ahmed
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
1
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Journal of retailing and consumer services
319
International journal of hospitality management
185
Journal of business research : JBR
152
The journal of services marketing
102
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
87
International journal of contemporary hospitality management
79
Cogent business & management
74
Services marketing quarterly
62
Tourism management : research, policies, practice
59
Asia Pacific journal of marketing and logistics
51
The service industries journal
51
Psychology & marketing
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Service business
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of strategic marketing
40
Journal of service management
38
Journal of service research : JSR
38
The international journal of bank marketing : IJBM
37
Tourism management perspectives : TMP
36
International journal of electronic marketing and retailing : IJEMR
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
34
European journal of marketing : EJM
33
Journal of Services Marketing
32
Journal of Islamic marketing
30
The international review of retail, distribution and consumer research
30
The TQM journal : the international review of organizational improvement
29
International journal of quality and service sciences
28
International journal of retail and distribution management
27
International journal of services, economics and management
27
Journal of Asian finance, economics and business : JAFEB
27
Journal of air transport management
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
International journal of services and operations management
24
Total quality management & business excellence
24
International journal of business excellence : IJBEX
23
International journal of quality & reliability management
23
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ECONIS (ZBW)
5,618
Other ZBW resources
188
RePEc
9
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2
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date (oldest first)
1
Islamic
bank trust : the roles of religiosity, perceived value and satisfaction
Abror, Abror
;
Patrisia, Dina
;
Engriani, Yunita
;
Idris, Idris
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
2
,
pp. 368-384
Persistent link: https://www.econbiz.de/10013163334
Saved in:
2
Development of a conceptual model to understand the purchase intentions of Takaful (
Islamic
insurance) customers
Rizwan, Shahid
;
Al-Malkawi, Husam-Aldin Nizar
- In:
Journal of economic cooperation & development
42
(
2021
)
1
,
pp. 197-224
Persistent link: https://www.econbiz.de/10013171005
Saved in:
3
Determinants of customer loyalty in
Islamic
banking : the role of religiosity
Tegambwage, Amani Gration
;
Kasoga, Pendo Shukrani
- In:
Journal of Islamic marketing
14
(
2023
)
12
,
pp. 3150-3167
Persistent link: https://www.econbiz.de/10014451803
Saved in:
4
Customer loyalty to
Islamic
mobile banking : evaluating the roles of justice theory, religiosity, satisfaction and trust
Muflih, Muhammad
;
Zen, Muhamad
;
Purbayati, Radia
; …
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 571-595
Persistent link: https://www.econbiz.de/10014525421
Saved in:
5
Identifying the gaps between customer expectations and perceptions on service quality dimensions of
Islamic
banks in
Malaysia
Rafikul Islam
;
Selim Ahmed
;
Dzuljastri Abdul Razak
- In:
International journal of quality and service sciences
7
(
2015
)
4
,
pp. 424-441
Persistent link: https://www.econbiz.de/10011448219
Saved in:
6
FinTech, crowdfunding and customer retention in
Islamic
banks
Baber, Hasnan
- In:
Vision : the journal of business perspective
24
(
2020
)
3
,
pp. 260-268
Persistent link: https://www.econbiz.de/10012287404
Saved in:
7
Brand attributes, corporate brand image and customer loyalty of
Islamic
banks in
Malaysia
Ab Hamid, Siti Ngayesah
;
Suharni Maulan
;
Jusoh, Wan …
- In:
Journal of Islamic marketing
14
(
2023
)
10
,
pp. 2404-2428
Persistent link: https://www.econbiz.de/10014428586
Saved in:
8
Customer's criteria for selecting an
Islamic
bank : evidence from
Pakistan
Awan, Hayat M.
;
Bukhari, Khuram Shahzad
- In:
Journal of Islamic marketing : JIMA
2
(
2011
)
1
,
pp. 14-27
Persistent link: https://www.econbiz.de/10008988812
Saved in:
9
Customer perceived service quality and loyalty in
Islamic
banks : a collectivist cultural perspective
Kashif, Muhammad
;
Rehman, Mohsin Abdur
;
Pilelienė, Lina
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 62-78
Persistent link: https://www.econbiz.de/10011534353
Saved in:
10
An investigation of customer's awareness level and customer's service utilization decision in
Islamic
banking
Ahmad, Ashfaq
;
Bashir, Rubina
- In:
Pakistan economic and social review : incorporating the …
52
(
2014
)
1
,
pp. 59-74
Persistent link: https://www.econbiz.de/10010509275
Saved in:
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