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Turning unplanned overpayment into a status signal : how mentioning the price paid repairs satisfaction

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Conspicuous Consumption and Satisfaction

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Traditional tools of welfare economics identify the envy-related welfare loss from conspicuous consumption only under very strong assumptions. Measured income and life satisfaction offers an alternative for estimating such consumption externalities. The approach is developed in the context of...

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Service quality in a mobile-banking-applications context : do users' age and gender matter?

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Gender, loyalty card membership, age, and critical incident recovery : do they moderate experience-loyalty relationship?

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Hotel guests' satisfaction : a segmentation analysis based on age and gender using topsis fuzzy methodology

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Experiential value, relationship quality, and customer loyalty in full-service restaurants : the moderating role of gender

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Customer loyalty with fine dining : the moderating role of gender

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