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~subject:"Customer satisfaction"
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Core course scales : exploring...
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Subject
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Customer satisfaction
Studierende
14,767
Students
14,733
Value creation
13,772
Betriebliche Wertschöpfung
13,739
Kundenzufriedenheit
13,625
Satisfaction
10,572
Zufriedenheit
9,615
Service quality
6,722
Konsumentenverhalten
6,688
Consumer behaviour
6,687
Dienstleistungsqualität
6,686
Beziehungsmarketing
6,275
Relationship marketing
6,266
Betriebswirtschaftsstudium
6,007
Graduate business education
5,969
Lebensqualität
4,303
Quality of life
4,288
Deutschland
4,222
Hochschule
4,192
Higher education institution
4,056
Germany
3,919
USA
3,398
United States
3,324
Qualitative Methode
2,771
Welt
2,625
World
2,611
Theorie
2,594
Theory
2,562
Qualitative method
2,526
Studium
2,437
Globalisierung
2,383
University education
2,370
Globalization
2,355
Arbeitszufriedenheit
2,108
Job satisfaction
2,088
Entrepreneurship
1,876
Schätzung
1,846
Entrepreneurship approach
1,829
Wirtschaftsstudium
1,829
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Online availability
All
Undetermined
5,526
Free
2,414
Type of publication
All
Article
11,415
Book / Working Paper
2,335
Journal
6
Other
5
Type of publication (narrower categories)
All
Article in journal
10,460
Aufsatz in Zeitschrift
10,460
Aufsatz im Buch
794
Book section
794
Graue Literatur
315
Non-commercial literature
315
Hochschulschrift
288
Working Paper
220
Arbeitspapier
217
Thesis
203
Case study
117
Fallstudie
117
Conference paper
107
Konferenzbeitrag
107
Collection of articles of several authors
84
Sammelwerk
84
Aufsatzsammlung
46
Article
30
Ratgeber
26
Guidebook
23
Konferenzschrift
22
Collection of articles written by one author
19
Sammlung
19
Conference proceedings
11
Reprint
10
Lehrbuch
9
Textbook
9
Interview
6
Handbook
5
Handbuch
5
Umfrage
5
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4
Elektronischer Datenträger
3
Systematic review
3
Übersichtsarbeit
3
Fallstudiensammlung
2
Mikroform
2
Statistik
2
Accompanied by computer file
1
Amtsdruckschrift
1
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English
12,767
German
854
Undetermined
128
Italian
5
French
4
Spanish
4
Lithuanian
2
Czech
1
Polish
1
Romanian
1
Turkish
1
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Author
All
Han, Heesup
66
Homburg, Christian
42
Mattila, Anna S.
37
Svensson, Göran
33
Mittal, Vikas
30
Usman, Osly
28
Aksoy, Lerzan
27
Ringle, Christian M.
27
Wong, IpKin Anthony
27
Gil Saura, Irene
25
Prentice, Catherine
25
Söderlund, Magnus
25
Prayag, Girish
24
Prybutok, Victor R.
24
Hyun, Sunghyup Sean
23
Jang, Soocheong
21
Keiningham, Timothy
21
Bilgihan, Anil
20
Shahin, Arash
20
Sharma, Piyush
20
Evanschitzky, Heiner
19
Lee, Choong-Ki
19
Huber, Frank
18
Balaji, M. S.
17
Gustafsson, Anders
17
Loureiro, Sandra Maria Correia
17
Roschk, Holger
17
Su, LuJun
17
Barnes, Donald C.
16
Frank, Björn
16
Gelbrich, Katja
16
Hsu, Maxwell K.
16
McColl-Kennedy, Janet R.
16
Park, Jungkun
16
Ryu, Kisang
16
Sirgy, M. Joseph
16
Sparks, Beverley
16
Verhoef, Peter C.
16
Wieseke, Jan
16
Yi, Youjae
16
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Institution
All
Springer Fachmedien Wiesbaden
18
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
8
Books on Demand GmbH <Norderstedt>
7
National Bureau of Economic Research
7
Verlag Dr. Kovač
6
Erasmus Research Institute of Management
4
Nomos Verlagsgesellschaft
4
Economics Institute for Research (SIR), Handelshögskolan i Stockholm
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
IGI Global
3
RWTH Aachen
3
Technische Universität Hamburg
3
Eric Cuvillier <Firma>
2
HAL
2
Harvard Graduate School of Business Administration
2
ISM University of Management and Economics
2
Information Resources Management Association
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Shaker Verlag
2
Technische Universität Dresden
2
University of Madras / Department of Commerce
2
Universität Mannheim
2
Université Paris-Dauphine (Paris IX)
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
ANZMAC Conference <2019, Wellington>
1
Academy of Marketing
1
Adolf Würth GmbH & Co. KG
1
Allgemeiner Deutscher Automobil-Club
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Australian and New Zealand Marketing Academy
1
Bergische Universität Wuppertal
1
Bundesagentur für Arbeit
1
Center for Service Excellence
1
Conference Board
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
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Published in...
All
Journal of retailing and consumer services
421
International journal of hospitality management
355
Journal of business research : JBR
301
The journal of services marketing
191
The service industries journal
172
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Tourism management : research, policies, practice
167
Journal of travel and tourism marketing
165
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
140
Cogent business & management
103
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
103
Services marketing quarterly
99
Journal of service research : JSR
88
Journal of air transport management
87
The TQM journal : the international review of organizational improvement
86
Asia Pacific journal of marketing and logistics
85
Service business
85
Tourism management perspectives : TMP
84
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
81
Psychology & marketing
78
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
71
Journal of service management
70
Journal of strategic marketing
68
The international journal of bank marketing : IJBM
66
Total quality management & business excellence
65
International journal of quality and service sciences
64
International journal of services and operations management
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
International journal of quality & reliability management
57
Managing service quality : MSQ ; an international journal
57
International journal of services, economics and management
52
Journal of retailing
52
Journal of marketing
51
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
50
SpringerLink / Bücher
50
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Source
All
ECONIS (ZBW)
13,565
RePEc
126
EconStor
34
BASE
31
USB Cologne (EcoSocSci)
5
Showing
1
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13,761
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1
A class of one :
students
'
satisfaction
with online learning
Landrum, Brittany
;
Bannister, Jennifer
;
Garza, Gilbert
; …
- In:
Journal of education for business
96
(
2021
)
2
,
pp. 82-88
Persistent link: https://www.econbiz.de/10012483643
Saved in:
2
Undergraduate business
students
' perceptions about engagement
Haug, James C.
;
Wright, Linda Berns
;
Huckabee, W. Allen
- In:
Journal of education for business
94
(
2019
)
2
,
pp. 81-91
Persistent link: https://www.econbiz.de/10012201192
Saved in:
3
Predictors of effective web-based international business management courses in China :
students
' perceptions on course interaction and
satisfaction
Mathews, Pamela
;
Bhanugopan, Ramudu
- In:
Journal of teaching in international business
25
(
2014
)
1
,
pp. 60-73
Persistent link: https://www.econbiz.de/10010355402
Saved in:
4
Developing accounting
students
' professional competencies and
satisfaction
through learning experiences : validation of a self-administered questionnaire
Diez-Busto, Elsa
;
Palazuelos, Estefanía
;
San-Martín, Paula
- In:
The international journal of management education
21
(
2023
)
3
,
pp. 1-12
Persistent link: https://www.econbiz.de/10014458864
Saved in:
5
Effective teaching, student engagement and student
satisfaction
during the Covid-19 pandemic : evidence from business
students
' qualitative survey evaluations
Tharapos, M<eredith
;
Peszynski, Konrad
;
Lau, Kwok Hung
; …
- In:
Accounting and finance
63
(
2023
)
3
,
pp. 3173-3192
Persistent link: https://www.econbiz.de/10014375310
Saved in:
6
Student
satisfaction
with distance education during the COVID-19 first-wave : a cross-cultural perspective
Jung, Seeun
;
Vranceanu, Radu P.
-
2020
Persistent link: https://www.econbiz.de/10012417579
Saved in:
7
Understanding the factors that influence student
satisfaction
with the undergraduate business major
Marks, Melanie Beth
;
Haug, James C.
;
Huckabee, W. Allen
- In:
Journal of education for business
91
(
2016
)
5
,
pp. 280-288
Persistent link: https://www.econbiz.de/10011635518
Saved in:
8
Redefining a value co-creation behaviour model for student
satisfaction
in HEIs
Manzoor, Shamima Raihan
;
Al Mahmud, Abdullah
- In:
International journal of services and operations …
45
(
2023
)
3
,
pp. 293-313
Persistent link: https://www.econbiz.de/10014364407
Saved in:
9
Exploring the relationship between co-creation and
satisfaction
using QCA
Navarro, Susana
;
Llinares, Carmen
;
Garzon, Dolores
- In:
Journal of business research : JBR
69
(
2016
)
4
,
pp. 1336-1339
Persistent link: https://www.econbiz.de/10011446691
Saved in:
10
A class of statistical models for evaluating services and performances
Corduas, Marcella
;
Iannario, Maria
;
Piccolo, Domenico
- In:
Statistical methods for the evaluation of educational …
,
(pp. 99-117)
.
2009
Persistent link: https://www.econbiz.de/10003974724
Saved in:
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