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~subject:"Customer satisfaction"
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Customer satisfaction
India
97,493
Indien
90,642
Consumer behaviour
82,818
Konsumentenverhalten
79,691
Theorie
10,958
Theory
10,941
Relationship marketing
9,260
Beziehungsmarketing
9,199
Brand management
8,070
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7,959
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6,898
Markenimage
6,820
China
6,413
USA
5,979
Kundenzufriedenheit
5,837
United States
5,727
Online retailing
5,714
Online-Handel
5,711
Social Web
5,019
Social web
5,019
Service quality
4,845
Dienstleistungsqualität
4,779
Einzelhandel
4,729
Retail trade
4,723
Online-Marketing
4,669
Internet marketing
4,667
Wirtschaftswachstum
4,642
Economic growth
4,602
Brand
4,456
Deutschland
4,447
Markenartikel
4,430
Germany
4,321
Electronic Commerce
3,904
E-commerce
3,804
Schätzung
3,734
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3,723
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3,696
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3,673
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3,649
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999
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101
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Han, Heesup
55
Mattila, Anna S.
26
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
14
Balaji, M. S.
14
Söderlund, Magnus
14
Gustafsson, Anders
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Keiningham, Timothy
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Parayitam, Satyanarayana
10
Qu, Hailin
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chahal, Hardeep
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Paul, Justin
9
Prashar, Sanjeev
9
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9
Sreejesh, S.
9
Torres, Edwin N.
9
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
321
International journal of hospitality management
184
Journal of business research : JBR
152
The journal of services marketing
101
Journal of hospitality marketing & management
93
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
78
Cogent business & management
76
Services marketing quarterly
62
Tourism management : research, policies, practice
59
Asia Pacific journal of marketing and logistics
50
The service industries journal
50
Psychology & marketing
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
44
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Service business
41
Journal of strategic marketing
40
The international journal of bank marketing : IJBM
40
Journal of service management
38
Journal of service research : JSR
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
Tourism management perspectives : TMP
36
International journal of services and operations management
34
European journal of marketing : EJM
33
Journal of Services Marketing
33
International journal of business information systems : IJBIS
32
The TQM journal : the international review of organizational improvement
31
The international review of retail, distribution and consumer research
30
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
29
International journal of quality and service sciences
28
International journal of retail and distribution management
27
Journal of the Academy of Marketing Science
27
International journal of business excellence : IJBEX
26
International journal of retail & distribution management
26
Journal of Asian finance, economics and business : JAFEB
26
Journal of Islamic marketing
26
Journal of air transport management
26
European Journal of Marketing
25
International journal of services, economics and management
25
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ECONIS (ZBW)
5,838
Other ZBW resources
203
BASE
2
RePEc
1
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1
21st century
luxury
fashion
retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Caratù, Myriam
; …
- In:
International journal of business and globalisation : IJBG
16
(
2016
)
1
,
pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
Saved in:
2
A study of customer perception of youth towards branded
fashion
apparels in Chennai City
Kavitha, M.
;
Subramanian, S.
- In:
Economics & finance notes
12
(
2023
)
2
,
pp. 171-177
Persistent link: https://www.econbiz.de/10014442742
Saved in:
3
An empirical study of factors determining wearable fitness tracker continuance among actual users
Jain, Kokil
;
Sharma, Isha
;
Gurinder Singh
- In:
International journal of technology marketing : IJTMkt
13
(
2018
)
1
,
pp. 83-109
Persistent link: https://www.econbiz.de/10012056250
Saved in:
4
Visitor satisfaction mediating perceived quality and behavioural intention : a gender-based multigroup analysis
Le, Thu-Hang
;
Ha Minh Tri
;
Quang-Thang Le
- In:
Journal for international business and entrepreneurship …
16
(
2024
)
2
,
pp. 236-260
Persistent link: https://www.econbiz.de/10015057228
Saved in:
5
Young customer responses to service robots vs. Humans in
luxury
retail : a multidisciplinary approach
Rancati, Gaia
;
Bartolotta, Sabrina
;
Mauri, Maurizio
; …
- In:
Marketing : ZFP ; journal of research and management
46
(
2024
)
2
,
pp. 3-19
Persistent link: https://www.econbiz.de/10014632883
Saved in:
6
Social listening to create bespoke customer experiences : best practices for hospitality operators
LaTour, Kathryn A.
;
Brant, Ana
- In:
The Cornell hospitality quarterly
63
(
2022
)
3
,
pp. 320-333
Persistent link: https://www.econbiz.de/10013387198
Saved in:
7
The relationship between brand experience, brand personality and customer loyalty
Pham Thi Minh Ly
;
Le Tuan Loc
- In:
International journal of business and economics
16
(
2017
)
2
,
pp. 109-126
Persistent link: https://www.econbiz.de/10011971363
Saved in:
8
Brand evaluation, satisfaction and trust as predictors of brand loyalty : the mediator-moderator effect of brand relationships
Veloutsou, Cleopatra
- In:
The journal of consumer marketing
32
(
2015
)
6
,
pp. 405-421
Persistent link: https://www.econbiz.de/10011485778
Saved in:
9
Customer engagement with tourism
brands
: scale development and validation
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
3
,
pp. 304-329
Persistent link: https://www.econbiz.de/10010398802
Saved in:
10
Feel the VIBE : examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media
Carlson, Jamie
;
Rahman, Mohammad M.
;
Taylor, Alexander
; …
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 149-162
Persistent link: https://www.econbiz.de/10011980821
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