//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer value"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Creating value through relatio...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer value
Relationship marketing
26,210
Beziehungsmarketing
25,423
Value creation
14,130
Betriebliche Wertschöpfung
13,868
Consumer behaviour
9,369
Konsumentenverhalten
9,320
Customer satisfaction
5,513
Kundenzufriedenheit
5,461
Service quality
4,089
Dienstleistungsqualität
4,067
Theory
3,149
Theorie
3,144
Deutschland
3,063
Germany
3,021
Lieferantenmanagement
2,782
Supplier relationship management
2,782
Brand management
2,697
Markenführung
2,692
Globalisierung
2,292
Social Web
2,290
Social web
2,290
Globalization
2,273
Supply chain
2,085
Customer integration
2,084
Kundenintegration
2,083
Electronic Commerce
2,078
Lieferkette
2,078
Marketingmanagement
2,074
Marketing management
2,062
E-commerce
2,002
Brand image
1,943
Markenimage
1,937
Innovation
1,863
Kundenwert
1,691
Online-Marketing
1,656
Welt
1,645
Internet marketing
1,643
World
1,643
USA
1,547
more ...
less ...
Online availability
All
Undetermined
670
Free
220
Type of publication
All
Article
1,321
Book / Working Paper
351
Type of publication (narrower categories)
All
Article in journal
1,145
Aufsatz in Zeitschrift
1,145
Aufsatz im Buch
156
Book section
156
Hochschulschrift
79
Thesis
64
Graue Literatur
50
Non-commercial literature
50
Arbeitspapier
37
Working Paper
37
Case study
17
Fallstudie
17
Aufsatzsammlung
14
Collection of articles of several authors
11
Sammelwerk
11
Lehrbuch
10
Conference paper
9
Guidebook
9
Konferenzbeitrag
9
Ratgeber
9
Textbook
9
Handbook
7
Handbuch
7
Glossar enthalten
4
Glossary included
4
research-article
4
Collection of articles written by one author
3
Sammlung
3
Bibliografie
2
Bibliografie enthalten
2
Bibliography included
2
conceptual-paper
2
Accompanied by computer file
1
Checkliste
1
Elektronischer Datenträger als Beilage
1
Fallstudiensammlung
1
Interview
1
Reprint
1
Systematic review
1
case-report
1
more ...
less ...
Language
All
English
1,465
German
210
Author
All
Kumar, V.
27
Madhani, Pankaj M.
16
Eggert, Andreas
14
Heinonen, Kristina
10
Fader, Peter
9
Frow, Pennie
9
Günter, Bernd
9
Helm, Sabrina
9
Kleinaltenkamp, Michael
9
Verhoef, Peter C.
9
Bruhn, Manfred
8
Gallarza, Martina G.
8
Gil Saura, Irene
8
Keränen, Joona
8
Ko, Eunju
8
Payne, Adrian
8
Saarijärvi, Hannu
8
Venkatesan, Rajkumar
8
Bauer, Hans H.
7
Krafft, Manfred
7
Neslin, Scott A.
7
Strandvik, Tore
7
Wiesel, Thorsten
7
Edvardsson, Bo
6
Georgi, Dominik
6
Grönroos, Christian
6
Hadwich, Karsten
6
Kim, Kyung Hoon
6
Lehmann, Donald R.
6
Maas, Peter
6
McColl-Kennedy, Janet R.
6
Petersen, J. Andrew
6
Skiera, Bernd
6
Weinstein, Art
6
Ahn, Jiseon
5
Aksoy, Lerzan
5
Albadvi, Amir
5
Baesens, Bart
5
Bradlow, Eric T.
5
Gupta, Sunil
5
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
2
Bundesverband des Deutschen Textil-Einzelhandels
1
Fachhochschule Reutlingen / European School of Business
1
Institut des Deutschen Textileinzelhandels <Köln>
1
Panepistēmio Kypru / Department of Economics
1
Technische Universität Berlin
1
Universität Leipzig
1
Universität Mannheim
1
more ...
less ...
Published in...
All
Industrial marketing management : the international journal for industrial and high-tech firms
74
Journal of business research : JBR
68
Journal of retailing and consumer services
35
International journal of hospitality management
21
Journal of the Academy of Marketing Science
20
The journal of business & industrial marketing
19
The service industries journal
19
Journal of strategic marketing
16
The journal of services marketing
16
Handbook of research on customer equity in marketing
14
Journal of marketing
14
Journal of service management
14
Journal of service research : JSR
14
SpringerLink / Bücher
14
International journal of contemporary hospitality management
13
Journal of creating value
13
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
13
Marketing theory
13
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
12
Technological forecasting & social change : an international journal
12
Gabler Edition Wissenschaft
11
Tourism management : research, policies, practice
11
Journal of marketing research : JMR
10
The journal of product & brand management
10
Business horizons
9
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
9
Journal of revenue and pricing management
9
Service business
9
European management journal
8
International journal of electronic customer relationship management : IJECRM
8
Journal of marketing analytics : JMA
8
Management decision : MD
8
Cogent business & management
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of service research
7
Journal of service theory and practice : JSTP
7
The TQM journal : the international review of organizational improvement
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
European journal of marketing : EJM
6
Harvard business review : HBR
6
more ...
less ...
Source
All
ECONIS (ZBW)
1,665
Other ZBW resources
7
Showing
1
-
10
of
1,672
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Uncovering collaborative value creation patterns and establishing corresponding customer roles
Moeller, Sabine
;
Ciuchita, Robert
;
Mahr, Dominik
; …
- In:
Journal of service research : JSR
16
(
2013
)
4
,
pp. 471-487
Persistent link: https://www.econbiz.de/10010203524
Saved in:
2
The cycle of customer value : a model integrating customer and firm perspectives
Martelo-Landroguez, Silvia
;
Barroso-Castro, Carmen
; …
- In:
Journal of business economics and management
16
(
2015
)
2
,
pp. 467-481
Persistent link: https://www.econbiz.de/10011516001
Saved in:
3
Interpreting value in the customer service experience using customer-dominant logic
Tynan, Caroline
;
McKechnie, Sally
;
Hartley, Stephanie
- In:
Journal of marketing management : MM
30
(
2014
)
9/10
,
pp. 1058-1081
Persistent link: https://www.econbiz.de/10010411295
Saved in:
4
Empirical exploration of customer management focus and its impact on business performance
In:
Ekonomický časopis : časopis pre ekonomickú …
68
(
2020
)
7
,
pp. 714-736
Persistent link: https://www.econbiz.de/10012591142
Saved in:
5
Business model to create value for a client of SPA and wellness hotels
Sztorc, Małgorzata
;
Savenkovs, Konstantins
- In:
European research studies
24
(
2021
)
3B
,
pp. 863-885
Persistent link: https://www.econbiz.de/10012666845
Saved in:
6
Relating strategic market orientation and market performance : role of customer value types
Sahi, Gurjeet Kaur
;
Gupta, Mahesh Chander
;
Lonial, …
- In:
Journal of strategic marketing
26
(
2018
)
4
,
pp. 318-338
Persistent link: https://www.econbiz.de/10011903313
Saved in:
7
Co-creation and the factors that influence a consumer's willingness to co-create value
Boadi, Portia Opoku
;
Liu, Yijun
;
Karikari, Ama Foriwaa
; …
- In:
International journal of e-business research : an …
16
(
2020
)
2
,
pp. 17-31
Persistent link: https://www.econbiz.de/10012302675
Saved in:
8
Revealing customer dominant logic in healthcare services
Seppänen, Kaisa
;
Huiskonen, Janne
;
Koivuniemi, Jouni
; …
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011719181
Saved in:
9
Professional service providers' resource integration styles (PRO-RIS) : facilitating customer experiences
Ng, Sylvia C.
;
Plewa, Carolin
;
Sweeney, Jillian C.
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 380-395
Persistent link: https://www.econbiz.de/10011606695
Saved in:
10
The impact of client-professional relationships in ex ante value creation : a service-dominant logic perspective
Skjølsvik, Tale
- In:
Journal of business-to-business marketing
24
(
2017
)
3
,
pp. 183-199
Persistent link: https://www.econbiz.de/10011763039
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->