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Data mining techniques for better decisions in human resource management systems
Ranjan, Jayanthi; Goyal, D. P.; Ahson, S. I. - In: International journal of business information systems : … 3 (2008) 5, pp. 464-481
Persistent link: https://www.econbiz.de/10003765107
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Impact of data quality on customer relationship management systems
Sharma, Sarika; Goyal, D. P.; Mittal, Ravi Kant - In: Enterprise information systems and technology, (pp. 3-9). 2008
Persistent link: https://www.econbiz.de/10003764702
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Data mining research for customer relationship management systems : a framework and analysis
Sharma, Sarika; Goyal, D. P.; Mittal, Ravi Kant - In: International journal of business information systems : … 3 (2008) 5, pp. 549-565
Persistent link: https://www.econbiz.de/10003765119
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Imperative relationship between data quality and performance of data-mining tools for CRM
Sharma, Sarika; Goyal, D. P.; Mittal, Ravi Kant - In: International journal of business competition and … 1 (2010) 1, pp. 45-61
Persistent link: https://www.econbiz.de/10009727500
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Data mining tools: a CRM perspective
Ranjan, Jayanthi; Bhatnagar, Vishal - In: International journal of electronic customer … 2 (2008) 4, pp. 315-331
Persistent link: https://www.econbiz.de/10003787128
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Aligning value drivers with business operations by data mining for strategic advantage in business organisations
Ranjan, Jayanthi; Bhatnagar, Vishal - In: International journal of value chain management : IJVCM 3 (2009) 3, pp. 316-330
Persistent link: https://www.econbiz.de/10003907731
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Information security-enabled business process architecture for mobile CRM : the role of technology, planning, training and process
Ranjan, Jayanthi; Bhatnagar, Vishal - In: International journal of networking and virtual … 7 (2010) 5, pp. 452-464
Persistent link: https://www.econbiz.de/10008664156
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Application of segmentation in customer relationship management : a data mining perspective
Ranjan, Jayanthi; Agarwal, Ruchi - In: International journal of electronic customer … 3 (2009) 4, pp. 402-414
Persistent link: https://www.econbiz.de/10003935726
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Principles for successful mobile CRM in organisations from data mining perspective
Bhatnagar, Vishal; Ranjan, Jayanthi - In: International journal of electronic customer … 4 (2010) 3, pp. 280-301
Persistent link: https://www.econbiz.de/10008826195
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Techniques, process and enterprise application for e-CRM using data mining
Ranjan, Jayanthi; Bhatnagar, Vishal - In: International journal of value chain management : IJVCM 3 (2009) 4, pp. 401-410
Persistent link: https://www.econbiz.de/10003962739