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Translating satisfaction determination from health care to the automotive industry

Meinzer, Stefan; Prenninger, Johann; Vesel, Patrick; … - In: Service business 10 (2016) 4, pp. 651-685

Persistent link: https://www.econbiz.de/10011722415

New healthcare professional roles in Europe : a survey of patients' experiences and views in nine countries

Ruggeri, Matteo; Moramarco, Vito; Bond, Christine M. - In: Rivista internazionale di scienze sociali 126 (2018) 2, pp. 187-220

Persistent link: https://www.econbiz.de/10011954534

Perceived quality factors that discriminate parents of orthodontic patients according to their satisfaction

Souki, Gustavo Quiroga; Ávila, Juliana Meire Silva de; … - In: International journal of pharmaceutical and healthcare … 16 (2022) 2, pp. 297-315

Persistent link: https://www.econbiz.de/10013343588

Enhancing patient participation in healthcare operations through patient training and education using the theoretical lens of media synchronicity

Damali, Uzay; Fredendall, Lawrence D.; Miller, Janis L.; … - In: Decision sciences 53 (2022) 4, pp. 750-770

Persistent link: https://www.econbiz.de/10013464343

The effect of hospitableness on positive emotions, experience, and well-being of hospital patients

Altinay, Levent; Alrawadieh, Zaid; Tulucu, Fadime; … - In: International journal of hospitality management 110 (2023), pp. 1-10

Persistent link: https://www.econbiz.de/10014310662

Public release of hospital quality data for referral practices in Germany : results from a cluster-randomised controlled trial

Emmert, Martin; Meszmer, Nina; Jablonski, Lisa; Zinth, Lena - In: Health economics review 7 (2017) 33, pp. 1-11

Objective: To evaluate the impact of different dissemination channels on the awareness and usage of hospital …: Overall, 68% of respondents recalled hospital performance reports and 21% used them for referral decisions. Physicians from … < .001) but not more likely to be influenced when referring patients into hospitals (OR 1.73; 95% CI 0.72–4.12, p > .05). On …

Persistent link: https://www.econbiz.de/10011763417