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Customer Loyalty in Third Party Logistics Relationships : Findings from Studies in Germany and the USA
Cahill, David L. (contributor) - 2007
To manage an effective customer loyalty program, third party logistics service providers (3PLs) must understand the … validated using empirical data from nearly 800 logistics managers in Germany and the USA. The author reviews the effects of …Challenged by increasing competition and globalization, third party logistics service providers (3PLs) can become more …
Persistent link: https://www.econbiz.de/10013520666
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Customer loyalty in third party logistics relationships : findings from studies in the USA and Germany ; with 114 tables
Cahill, David L. - 2007
Persistent link: https://www.econbiz.de/10003362122
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Developing a scale for proactive improvement within logistics outsourcing relationships
Wallenburg, Carl Marcus; Knemeyer, A. Michael; Goldsby, … - In: The international journal of logistics management 21 (2010) 1, pp. 5-21
Persistent link: https://www.econbiz.de/10003996627
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Qualitätsmodell Krankenhaus : (QMK) ; Ergebnis-Messung in der stationären Versorgung ; Abschlussbericht
Schneeweiss, Sebastian (contributor);  … - 2003
Persistent link: https://www.econbiz.de/10001763581
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Qualitätsmanagement in Logistikunternehmen : eine empirische Untersuchung
Koch, Jan - 2010 - 1. Aufl.
Persistent link: https://www.econbiz.de/10008905159
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Mehrwertleistungen in der Kontraktlogistik
Frohn, Jan (contributor) - 2006 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003373974
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Ansätze und Perspektiven in der Beschaffung von Logistikdienstleistungen
Van Osselaer, Tony - In: Das Beste der Logistik : Innovationen, Strategien, …, (pp. 209-216). 2008
Persistent link: https://www.econbiz.de/10003710927
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Erfolg in der Logistik : Beziehungen mit Logistikdienstleistern richtig gestalten
Weber, Jürgen (contributor) - 2008
Persistent link: https://www.econbiz.de/10003719678