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~subject:"Dienstleistungsmanagement"
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Service business development i...
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Dienstleistungsmanagement
Innovation
46
Bundling strategy
41
Leistungsbündel
41
Dienstleistungssektor
38
Service industry
38
Manufacturing industries
36
Services
36
Dienstleistung
33
Dienstleistungsqualität
30
Service quality
30
Beziehungsmarketing
27
Business model
27
Geschäftsmodell
27
Relationship marketing
27
Business services
26
Industrie
26
Innovationsmanagement
26
Unternehmensdienstleistung
26
Innovation management
24
Service innovation
22
Sweden
22
Schweden
21
Service-dominant logic
20
Value creation
19
Betriebliche Wertschöpfung
18
Service management
18
Service-Dominant Logic
18
Kundenintegration
17
Customer integration
16
Dienstleistungsinnovation
15
Switzerland
15
Customer satisfaction
14
Digitalisierung
14
Digitization
14
Organisatorischer Wandel
14
Organizational change
14
Consumer behaviour
13
Italy
13
Lieferantenmanagement
13
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1
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1
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Article
13
Book / Working Paper
3
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Article in journal
12
Aufsatz in Zeitschrift
12
Aufsatz im Buch
1
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1
Book section
1
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1
Collection of articles of several authors
1
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1
Sammelwerk
1
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English
14
German
1
Italian
1
Author
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Edvardsson, Bo
8
Gebauer, Heiko
7
Fischer, Thomas
2
Fleisch, Elgar
2
Gustafsson, Anders
2
Tronvoll, Bård
2
Witell, Lars
2
Cantù, Chiara
1
Conduit, Jodie
1
Davidsson, Nina
1
Echeverri, Per
1
Grönroos, Christian
1
Heinonen, Kristina
1
Jaakkola, Elina
1
Karpen, Ingo Oswald
1
Kindström, Daniel
1
Kowalkowski, Christian
1
Kucza, Gunther
1
Lightfoot, Howard
1
Mickelsson, Karl-Jacob
1
Paiola, Marco
1
Pareigis, Jörg
1
Prandstraller, Francesca
1
Pütz, Felix
1
Ren, Guang-jie
1
Reynose, Javier
1
Rullani, Enzo
1
Sebastiani, Roberta
1
Sheth, Jagdish N.
1
Slåtten, Terje
1
Strandvik, Tore
1
Sundström, Erik
1
Svari, Sander
1
Svensson, Göran
1
Valtakoski, Aku
1
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Journal of service management
6
The journal of business & industrial marketing
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
International journal of services and operations management
1
International journal of services technology and management
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Legends in marketing
1
Springer eBook Collection
1
T-Lab, Laboratorio del terziario che innova
1
The journal of services marketing
1
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ECONIS (ZBW)
16
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1
Innovazione e produttività : alla ricerca di nuovi modelli di business per le imprese di servizi
Rullani, Enzo
(
contributor
);
Cantù, Chiara
(
contributor
); …
-
2012
Persistent link: https://www.econbiz.de/10009552618
Saved in:
2
The logic for increasing service revenue in product manufacturing companies
Gebauer, Heiko
- In:
International journal of services and operations management
3
(
2007
)
4
,
pp. 394-410
Persistent link: https://www.econbiz.de/10003543780
Saved in:
3
Exploring the interrelationship among patterns of service strategy changes and organizational design elements
Gebauer, Heiko
;
Fischer, Thomas
;
Fleisch, Elgar
- In:
Journal of service management
21
(
2010
)
1
,
pp. 103-129
Persistent link: https://www.econbiz.de/10003964402
Saved in:
4
Service orientation of organizational structures
Gebauer, Heiko
;
Pütz, Felix
;
Fischer, Thomas
;
Fleisch, …
- In:
Journal of relationship marketing : innovations & …
8
(
2009
)
2
,
pp. 103-126
Persistent link: https://www.econbiz.de/10003857824
Saved in:
5
Service-driven manufacturing : provision, evolution and financial impact of services in industrial firms
Gebauer, Heiko
;
Ren, Guang-jie
;
Valtakoski, Aku
; …
- In:
Journal of service management
23
(
2012
)
1
,
pp. 120-136
Persistent link: https://www.econbiz.de/10009534365
Saved in:
6
Exploring the alignment between service strategy and service innovation
Lightfoot, Howard
;
Gebauer, Heiko
- In:
Journal of service management
22
(
2011
)
5
,
pp. 664-683
Persistent link: https://www.econbiz.de/10009406382
Saved in:
7
Global approaches to the service business in manufacturing companies
Kucza, Gunther
;
Gebauer, Heiko
- In:
The journal of business & industrial marketing
26
(
2011
)
7
,
pp. 472-483
Persistent link: https://www.econbiz.de/10009410790
Saved in:
8
ICT as a catalyst for service business orientation
Kowalkowski, Christian
;
Kindström, Daniel
;
Gebauer, Heiko
- In:
The journal of business & industrial marketing
28
(
2013
)
6
,
pp. 506-513
Persistent link: https://www.econbiz.de/10009790087
Saved in:
9
Degree of service-oriented in the pulp and paper industry
Davidsson, Nina
;
Edvardsson, Bo
;
Gustafsson, Anders
; …
- In:
International journal of services technology and management
11
(
2009
)
1
,
pp. 24-41
Persistent link: https://www.econbiz.de/10003848962
Saved in:
10
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
1
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