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~subject:"Dienstleistungsqualität"
~type_genre:"Hochschulschrift"
~type_genre:"Konferenzbeitrag"
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Dienstleistungsqualität
Konsumentenverhalten
2,870
Consumer behaviour
2,865
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1,128
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1,044
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957
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953
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Haas, Hendrik
2
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Zielke, Katja
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Abu Bakar bin Abdul Hamid
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Bui Nhat Vuong
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1
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1
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Europäische Hochschulschriften / 5
8
Gabler Edition Wissenschaft
5
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Gabler Research
3
Basler Schriften zum Marketing
2
Beiträge zur Verhaltensforschung
2
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
2
Journal of service theory and practice
2
Neue Perspektiven der marktorientierten Unternehmensführung
2
Schriftenreihe innovatives Dienstleistungsmanagement
2
The TQM journal : the international review of organizational improvement
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
Analele ştiinţifice ale Univerşităţii Alexandru Ioan Cuza din Iaşi / Ştiinţe economice
1
Business process management journal
1
Ekonomi och samhälle : Skrifter uitgivna av Svenska Handelshögskolan
1
Gabler Edition Wissenschaft / Marketing und Innovationsmanagement
1
Gabler Edition Wissenschaft / Marketing und Neue Institutionenökonomik
1
Gabler Research / Marktorientiertes Management
1
Gabler research
1
Gabler research / Entrepreneurship
1
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1
IEWS-Schriftenreihe
1
Information technology and management
1
International journal of economics and financial issues : IJEFI
1
International journal of quality and service sciences
1
Journal of business research : JBR
1
Kulturmanagement und Kulturwissenschaft
1
Lund studies in economics and management
1
Management-Profi
1
Marketing und Innovationsmanagement
1
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
1
Reinventing management strategies : the design for future ; issues in marketing and finance
1
Research
1
Research in transportation economics
1
Schriftenreihe Gesundheitsmanagement und Medizinökonomie
1
Schriftenreihe Gesundheitswirtschaft
1
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
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ECONIS (ZBW)
93
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1
Switching intentions : a case of Saudi Arabian hypermarkets
Jabeen, Samrena
;
Abu Bakar bin Abdul Hamid
;
Ur Rehman, Saif
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 215-222
Persistent link: https://www.econbiz.de/10011661399
Saved in:
2
Satisfaction, dissatisfaction and complaining behavior with consumer services and intangible products
Bodur, Muzaffer
-
1977
Persistent link: https://www.econbiz.de/10000054896
Saved in:
3
Dienstleistungsqualität im Handel
Deppisch, Carl Georg
-
1997
Persistent link: https://www.econbiz.de/10000959692
Saved in:
4
Kulturabhängiges Qualitätserleben direkter Kunde-Mitarbeiter-Kommunikation
Mang, Paul
-
1998
Persistent link: https://www.econbiz.de/10000974642
Saved in:
5
Die Determinanten der Produktqualität aus Sicht von Konsumenten
Stratmann, Marcus
-
1999
Persistent link: https://www.econbiz.de/10000678052
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6
Analyse des Nachkaufverhaltens als Folge der Zufriedenheit mit Finanzdienstleistungen
Breyer, Martin
-
1998
Persistent link: https://www.econbiz.de/10000646036
Saved in:
7
Kundenorientierte Qualitätsdimensionen der Anlageberatungsdienstleistung : ein aktivierungstheoretisch motiviertes Instrumentarium zur Operationalisierung kundenorientierter Qualit...
Holzapfel, Bernd
-
1998
Persistent link: https://www.econbiz.de/10001399084
Saved in:
8
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty
Hartono, Markus
;
Raharjo, Hendry
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 971-985
Persistent link: https://www.econbiz.de/10011440757
Saved in:
9
Endorsements' effects of one branded service on attitude, purchase intention and intention of recommendation towards the service category
Cara, Corina
;
Tocila, Tudor
- In:
Analele ştiinţifice ale Univerşităţii Alexandru …
62
(
2015
)
1
,
pp. 65-73
Persistent link: https://www.econbiz.de/10011478433
Saved in:
10
A consumption system model integrating quality, satisfaction and behavioral intentions in online shopping
Sun, Hongyi
;
Ni, Wenbin
;
Wang, Zhiqiang
- In:
Information technology and management
17
(
2016
)
2
,
pp. 165-177
Persistent link: https://www.econbiz.de/10011497718
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