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Managing status : how luxury brands shape class subjectivities in the service encounter
Dion, Delphine; Borraz, Stéphane - In: Journal of marketing 81 (2017) 5, pp. 67-85
Persistent link: https://www.econbiz.de/10011749861
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Interpreting value in the customer service experience using customer-dominant logic
Tynan, Caroline; McKechnie, Sally; Hartley, Stephanie - In: Journal of marketing management : MM 30 (2014) 9/10, pp. 1058-1081
Persistent link: https://www.econbiz.de/10010411295
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Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun; Moon, Hyoungeun; Han, Heesup; Ham, Sunny - In: Journal of hospitality marketing & management 24 (2015) 7/8, pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
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Designing memorable guest experiences : development of constructs and value generating factors in luxury hotels
Buehring, Joern; O'Mahony, Barry - In: Journal of hospitality and tourism insights 2 (2019) 4, pp. 358-376
Persistent link: https://www.econbiz.de/10012131591
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A mediated model of relationship quality factors affecting behavioural intention at a luxury motor vehicle dealership
Van Tonder, Estelle; Petzer, Daniël Johannes; Van Zyl, … - In: European business review : EBR ; the official journal … 29 (2017) 1, pp. 43-60
Persistent link: https://www.econbiz.de/10011646747
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Why do we buy luxury experiences? : measuring value perceptions of luxury hospitality services
Yang, Wan; Mattila, Anna S. - In: International journal of contemporary hospitality management 28 (2016) 9, pp. 1848-1867
Persistent link: https://www.econbiz.de/10011624179
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21st century luxury fashion retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella; Vignali, Gianpaolo; Caratù, Myriam; … - In: International journal of business and globalisation : IJBG 16 (2016) 1, pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
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The impact of brand prestige on trust, perceived risk, satisfaction, and loyalty in upscale restaurants
Jin, Naeyhun; Line, Nathaniel D.; Merkebu, Jerusalem - In: Journal of hospitality marketing & management 25 (2016) 5/6, pp. 523-546
Persistent link: https://www.econbiz.de/10011577818
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Quality of lifestyle and luxury purchase inclinations from the perspectives of affluent Muslim consumers
Kassim, Norizan M.; Zain, Mohamed M. - In: Journal of Islamic marketing : JIMA 7 (2016) 1, pp. 95-119
Persistent link: https://www.econbiz.de/10011560545
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Consumers' perceived post purchase risk in luxury services
Chang, Yonghwan; Ko, Yong Jae - In: International journal of hospitality management 61 (2017), pp. 94-106
Persistent link: https://www.econbiz.de/10011646133