Showing 1 - 10 of 2,506
Persistent link: https://www.econbiz.de/10012305154
Persistent link: https://www.econbiz.de/10010476487
Persistent link: https://www.econbiz.de/10011772494
Persistent link: https://www.econbiz.de/10011772497
Persistent link: https://www.econbiz.de/10011337169
Persistent link: https://www.econbiz.de/10012267276
This paper provides a comparative analysis of statistical methods to evaluate the consumer perception about the quality of Services of General Interest. The evaluation of the service quality perceived by users is usually based on Customer Satisfaction Survey data and an ex-post evaluation is...
Persistent link: https://www.econbiz.de/10003715378
Persistent link: https://www.econbiz.de/10003804978
Persistent link: https://www.econbiz.de/10003675825
Persistent link: https://www.econbiz.de/10011389704