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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
82,982
Konsumentenverhalten
80,502
Online-Marketing
13,146
Internet marketing
13,030
Relationship marketing
9,705
Beziehungsmarketing
9,677
Theorie
9,447
Theory
9,280
Social Web
8,380
Social web
8,372
Brand management
8,186
Markenführung
8,147
Brand image
6,916
Markenimage
6,881
Online-Handel
6,301
Online retailing
6,288
Customer satisfaction
5,773
Kundenzufriedenheit
5,613
USA
5,143
Electronic Commerce
4,940
United States
4,898
E-commerce
4,707
Werbewirkung
4,650
Advertising effects
4,603
Service quality
4,441
Deutschland
4,413
Brand
4,410
Markenartikel
4,398
Einzelhandel
4,247
Retail trade
4,205
Germany
4,106
Advertising
4,000
Werbung
3,926
Verbraucherverhalten
3,588
Marketingmanagement
3,517
Marketing management
3,497
Experiment
3,480
Viral marketing
3,461
Virales Marketing
3,460
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Undetermined
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723
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521
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Graue Literatur
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54
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51
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30
Konferenzbeitrag
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Collection of articles of several authors
16
Sammelwerk
16
Bibliografie enthalten
9
Bibliography included
9
Aufsatzsammlung
6
Collection of articles written by one author
5
Sammlung
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Case study
4
Fallstudie
4
Konferenzschrift
4
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1
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4,319
German
77
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1
French
1
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Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Sparks, Beverley
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Kim, Woo Gon
8
Park, Jungkun
8
Qu, Hailin
8
Wu, Luorong
8
Ahn, Jiseon
7
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Cobanoglu, Cihan
7
Gaynor, Martin
7
Grewal, Dhruv
7
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National Bureau of Economic Research
3
Springer Fachmedien Wiesbaden
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
230
International journal of hospitality management
205
Journal of business research : JBR
120
The journal of services marketing
107
Journal of hospitality marketing & management
80
International journal of contemporary hospitality management
78
Journal of travel and tourism marketing
66
Services marketing quarterly
66
The service industries journal
63
Journal of service research : JSR
48
Cogent business & management
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
44
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
38
Journal of service management
32
Tourism management : research, policies, practice
32
Asia Pacific journal of marketing and logistics
31
The international journal of bank marketing : IJBM
29
International journal of quality and service sciences
28
International journal of electronic marketing and retailing : IJEMR
27
International journal of services and operations management
27
International journal of services, economics and management
27
Journal of air transport management
27
Journal of service research
27
Psychology & marketing
27
The TQM journal : the international review of organizational improvement
26
Journal of retailing
24
Journal of strategic marketing
23
Total quality management & business excellence
23
European journal of marketing : EJM
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of hospitality and tourism insights
21
Journal of the Academy of Marketing Science
21
Journal of internet commerce
20
Managing service quality : MSQ ; an international journal
20
Marketing intelligence & planning
20
International journal of services and operations management : IJSOM
19
Journal of Asian finance, economics and business : JAFEB
19
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ECONIS (ZBW)
4,394
EconStor
3
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1
Ad auction design and user experience
Abrams, Zoë
;
Schwarz, Michael
- In:
Internet and network economics : third international …
,
(pp. 529-534)
.
2007
Persistent link: https://www.econbiz.de/10003649704
Saved in:
2
A study of impact of search engine optimisation to internet marketing strategy
Hidayanto, Achmad Nizar
;
Moch. Sidhki Adha
;
Meganigrum …
- In:
International journal of services, economics and management
4
(
2012
)
3
,
pp. 298-316
Persistent link: https://www.econbiz.de/10009734549
Saved in:
3
What influences online shopping in Nigeria : trust or website quality?
Esho, Ebes
;
Verhoef, Grietjie
- In:
African journal of business and economic research : AJBER
16
(
2021
)
3
,
pp. 155-175
Persistent link: https://www.econbiz.de/10013282425
Saved in:
4
Website adoption for agritourism companies : key features and perceptions of customers
Angioni, Margherita
;
Musso, Fabio
- In:
International journal of applied behavioral economics : …
7
(
2018
)
4
,
pp. 54-69
Persistent link: https://www.econbiz.de/10011941372
Saved in:
5
Restaurant experiences triggering positive electronic word-of-mouth (eWOM) motivations
Jeong, EunHa
;
Jang, Soocheong
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 356-366
Persistent link: https://www.econbiz.de/10008908379
Saved in:
6
Determinants of an organization's website ease of use : the moderating role of product tangibility
Aljukhadar, Muhammad
;
Senecal, Sylvain
- In:
Journal of organizational computing and electronic commerce
25
(
2015
)
4
,
pp. 337-359
Persistent link: https://www.econbiz.de/10011398649
Saved in:
7
Customer e-complaining behaviours using social media
Balaji, M. S.
;
Jha, Subhash
;
Stafford, Marla Royne
- In:
The service industries journal
35
(
2015
)
11/12
,
pp. 633-654
Persistent link: https://www.econbiz.de/10011401814
Saved in:
8
Online information quality and consumer satisfaction : the moderating roles of contextual factors - a meta-analysisO
Ghasemaghaei, Maryam
;
Hassanein, Khaled
- In:
Information & management : the internat. journal of …
52
(
2015
)
8
,
pp. 965-981
Persistent link: https://www.econbiz.de/10011416915
Saved in:
9
Assessing multi-channel consumers' convenience expectations of online order/in-store pickup service
Ma, Hao
;
Su, Yong
;
Oh, Lih-Bin
- In:
International journal of networking and virtual …
14
(
2014
)
1/2
,
pp. 146-159
Persistent link: https://www.econbiz.de/10011282862
Saved in:
10
Applying flow theory to booking experiences : an integrated model in an online service context
Bilgihan, Anil
;
Nusair, Khaldoon
;
Okumus, Fevzi
; …
- In:
Information & management : the internat. journal of …
52
(
2015
)
6
,
pp. 668-678
Persistent link: https://www.econbiz.de/10011376411
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