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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
83,887
Konsumentenverhalten
81,439
Demokratie
13,494
Democracy
11,036
Theorie
10,682
Theory
10,452
Relationship marketing
9,115
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Customer satisfaction
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4,910
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4,907
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4,884
Deutschland
4,839
Online-Marketing
4,567
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4,556
Service quality
4,426
Brand
4,362
Markenartikel
4,353
Einzelhandel
4,194
Retail trade
4,154
Germany
4,080
Electronic Commerce
3,663
Werbewirkung
3,656
Advertising effects
3,617
Verbraucherverhalten
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Han, Heesup
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24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Bilgihan, Anil
12
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ahn, Jiseon
8
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Kim, Woo Gon
8
Lu, Lu
8
Qu, Hailin
8
Sparks, Beverley
8
Wu, Luorong
8
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
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Gaynor, Martin
7
Grewal, Dhruv
7
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
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IGI Global
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Marketing Research Symposium <1977, Bloomington, Ind.>
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Springer Fachmedien Wiesbaden
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United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
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Verlag Dr. Kovač
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Journal of retailing and consumer services
235
International journal of hospitality management
211
Journal of business research : JBR
120
The journal of services marketing
106
Journal of hospitality marketing & management
78
International journal of contemporary hospitality management
76
Services marketing quarterly
65
Journal of travel and tourism marketing
64
The service industries journal
63
Cogent business & management
47
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
36
Journal of service management
33
Tourism management : research, policies, practice
32
Asia Pacific journal of marketing and logistics
31
International journal of quality and service sciences
30
The international journal of bank marketing : IJBM
29
Journal of air transport management
27
International journal of electronic marketing and retailing : IJEMR
26
International journal of services and operations management
26
International journal of services, economics and management
26
Journal of service research
26
Psychology & marketing
26
The TQM journal : the international review of organizational improvement
25
Journal of hospitality and tourism insights
24
Journal of retailing
23
Journal of strategic marketing
23
Total quality management & business excellence
23
European journal of marketing : EJM
22
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of services and operations management : IJSOM
20
Journal of internet commerce
20
Managing service quality : MSQ ; an international journal
20
Journal of Asian finance, economics and business : JAFEB
19
Journal of service theory and practice
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ECONIS (ZBW)
4,379
EconStor
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1
Political leadership and the quality of public goods and services : does religion matter?
Prinz, Aloys L.
;
Sander, Christian J.
- In:
Economics of governance
21
(
2020
)
4
,
pp. 299-334
Persistent link: https://www.econbiz.de/10012603115
Saved in:
2
Political origins of financial structure
Bhattacharyya, Sambit
-
2011
Persistent link: https://www.econbiz.de/10009350001
Saved in:
3
An evaluation of government service quality in a growing
democracy
: National Democratic Congress in Ghana : 2012-2016
Sulemana, Anas
- In:
Journal of nonprofit & public sector marketing
31
(
2019
)
5
,
pp. 464-485
Persistent link: https://www.econbiz.de/10012200040
Saved in:
4
Interpreting value in the customer service experience using customer-dominant logic
Tynan, Caroline
;
McKechnie, Sally
;
Hartley, Stephanie
- In:
Journal of marketing management : MM
30
(
2014
)
9/10
,
pp. 1058-1081
Persistent link: https://www.econbiz.de/10010411295
Saved in:
5
Drivers of customer behavioral intentions and the relationship with service quality in specific industry contexts
Veloso, Cláudia Miranda
;
Sousa, Bruno
- In:
The international review of retail, distribution and …
32
(
2022
)
1
,
pp. 43-58
Persistent link: https://www.econbiz.de/10012873358
Saved in:
6
Event quality, perceived value, satisfaction and behavioural intentions in an event context
Armbrecht, John
- In:
Scandinavian journal of hospitality and tourism
21
(
2021
)
2
,
pp. 169-191
Persistent link: https://www.econbiz.de/10012517165
Saved in:
7
Topics and research trends of health clubs management : will innovation be part of the fitness industry research interests?
Miragaia, Dina Alexandra Marques
;
Constantino, Magda Sousa
- In:
International journal of sport management and marketing …
19
(
2019
)
1/2
,
pp. 129-146
Persistent link: https://www.econbiz.de/10012059501
Saved in:
8
Using a multicriteria approach to identify factors that influence e-tailing service quality
Freitas, André Luís Policani
;
Santos, Ana Carla de …
- In:
International journal of electronic marketing and …
10
(
2019
)
1
,
pp. 1-25
Persistent link: https://www.econbiz.de/10012036978
Saved in:
9
Service innovation : building a sustainable competitive advantage in higher education
Boon Liat Cheng
;
Cham Tat Huei
;
Dent, Michael M.
; …
- In:
International journal of services, economics and management
10
(
2019
)
4
,
pp. 289-309
Persistent link: https://www.econbiz.de/10012178948
Saved in:
10
Using contactless mobile payment in the Vietnamese restaurant industry
Giousmpasoglou, Charalampos
;
Dinh, Dzung
- In:
Journal of Tourism, Heritage & Services Marketing : JTHSM
8
(
2022
)
1
,
pp. 3-15
Persistent link: https://www.econbiz.de/10013450570
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