//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Bringing about change in patie...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Dänemark
20,787
Krankenhaus
13,293
Denmark
12,894
Hospital
12,057
Gesundheitsvorsorge
4,749
Preventive care
4,345
Deutschland
4,118
Health care
3,642
Gesundheitsversorgung
3,639
Germany
3,429
Gesundheitswesen
2,857
Health care system
2,667
Patients
2,609
Patienten
2,482
USA
2,462
United States
2,318
Service quality
1,948
Theorie
1,887
Theory
1,845
Schweden
1,784
Großbritannien
1,780
Sweden
1,574
United Kingdom
1,538
Gesundheit
1,296
Health
1,294
Norwegen
1,185
Gesundheitspolitik
1,131
Schätzung
1,103
Estimation
1,028
Health policy
1,008
Niederlande
1,008
Norway
989
Gesundheitskosten
933
Ärzte
931
Health care costs
918
Konsumentenverhalten
918
Finnland
917
Physicians
913
Consumer behaviour
912
more ...
less ...
Online availability
All
Undetermined
804
Free
523
Type of publication
All
Article
1,323
Book / Working Paper
632
Journal
1
Type of publication (narrower categories)
All
Article in journal
1,270
Aufsatz in Zeitschrift
1,270
Graue Literatur
247
Non-commercial literature
247
Working Paper
227
Arbeitspapier
217
Aufsatz im Buch
54
Book section
54
Hochschulschrift
54
Thesis
38
Collection of articles of several authors
21
Sammelwerk
21
Conference paper
17
Konferenzbeitrag
17
Aufsatzsammlung
16
Case study
9
Collection of articles written by one author
9
Fallstudie
9
Sammlung
9
Konferenzschrift
6
Conference proceedings
3
Forschungsbericht
3
Handbook
2
Handbuch
2
Systematic review
2
Übersichtsarbeit
2
Accompanied by computer file
1
Advisory report
1
Amtsdruckschrift
1
Bibliografie enthalten
1
Bibliography included
1
Elektronischer Datenträger als Beilage
1
Government document
1
Gutachten
1
Lehrbuch
1
Statistics
1
Statistik
1
more ...
less ...
Language
All
English
1,839
German
115
Danish
3
French
1
Author
All
Propper, Carol
40
Siciliani, Luigi
35
Straume, Odd Rune
21
Gravelle, Hugh
20
Brekke, Kurt R.
16
Horwitz, Jill R.
16
Van Reenen, John
15
Gaynor, Martin
14
Kessler, Daniel P.
14
Gowrisankaran, Gautam
12
Moscelli, Giuseppe
12
Seiler, Stephan
12
Wübker, Ansgar
12
Doyle, Joseph J.
11
Gutacker, Nils
11
McFadden, Kathleen L.
11
Nichols, Austin
11
Town, Robert J.
11
Gruber, Jonathan
10
Milcent, Carine
10
Staiger, Douglas
10
Das, Jishnu
9
Gowen, Charles, III.
9
Grabowski, David C.
9
Huckman, Robert S.
9
Lu, Susan Feng
9
Rahman, Momotazur
9
Augurzky, Boris
8
Chandrasekaran, Aravind
8
Gobillon, Laurent
8
Mennicken, Roman
8
Bloom, Nicholas
7
Dietrich, Martin
7
Eggleston, Karen
7
Geweke, John
7
Graves, John A.
7
Hentschker, Corinna
7
Holla, Alaka
7
Landrum, Mary Beth
7
Laudicella, Mauro
7
more ...
less ...
Institution
All
National Bureau of Economic Research
35
IGI Global
5
Taylor and Francis.
3
European Health Care Conference <2, 2011, Hamburg>
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
Universität Potsdam
2
AOK-Bundesverband
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Bertelsmann Stiftung
1
Centre for Economic Policy Research
1
Columbia University / Department of Economics
1
Deutschland / Bundeswehr / Universität Hamburg
1
Deutschland / Bundeswehr / Universität München / Fakultät für Wirtschafts- und Organisationswissenschaften
1
Edward Elgar Publishing
1
Fachhochschule Bonn-Rhein-Sieg
1
Federal Reserve Bank of San Francisco
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
Freie Universität Berlin
1
Friedrich-Ebert-Stiftung / Arbeitsgruppe "Stationäre Versorgung"
1
Gesundheitsstadt Berlin e.V.
1
HELIOS Kliniken GmbH
1
HELIOS Klinikum Emil von Behring Berlin-Zehlendorf
1
Health Resources Administration, Department of Health, Education, and Welfare
1
International Conference "Economies of the Balkan and Eastern European Countries" <14., 2022, Florenz>
1
International Healthcare Industry Research
1
Konferenz Medizintourismus <1, 2007, Sankt Augustin>
1
Logos Verlag Berlin
1
Ludwig-Maximilians-Universität München
1
Nomos Verlagsgesellschaft
1
Nordic Council of Ministers
1
Philipps-Universität Marburg
1
Ruhr-Universität Bochum
1
Sachverständigenrat zur Begutachtung der Entwicklung im Gesundheitswesen
1
University of Natal
1
Universität Duisburg-Essen / Mercator School of Management
1
W. Kohlhammer GmbH
1
Wissenschaftliches Institut der AOK
1
more ...
less ...
Published in...
All
Health care management review : HCM review
74
International journal of hospitality management
55
Journal of health economics
42
Journal of health organization and management
39
Working paper / National Bureau of Economic Research, Inc.
37
Quality management journal : QMJ
35
NBER working paper series
34
NBER Working Paper
31
Health marketing quarterly
27
Health economics
23
The TQM journal : the international review of organizational improvement
21
International journal of contemporary hospitality management
20
Management science : journal of the Institute for Operations Research and the Management Sciences
19
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
19
International journal of productivity and quality management : IJPQM
18
Journal of hospitality marketing & management
17
The service industries journal
17
International journal of pharmaceutical and healthcare marketing : IJPHM
16
Health care management science
15
Ruhr economic papers
15
The European journal of health economics : HEPAC ; health economics in prevention and care
15
Discussion paper / Centre for Economic Policy Research
14
International journal of quality and service sciences
14
Total quality management & business excellence
14
The European journal of health economics
13
CHE research paper
12
Discussion paper series / IZA
12
International journal of quality & reliability management
11
Journal of business research : JBR
11
Production and operations management : the flagship research journal of the Production and Operations Management Society
11
Tourism management : research, policies, practice
11
International journal of health care finance and economics
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Health economics review
9
International journal of production research
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of travel and tourism marketing
9
Manufacturing & service operations management : M & SOM
9
Socio-economic planning sciences : the international journal of public sector decision-making
9
Technological forecasting & social change : an international journal
9
more ...
less ...
Source
All
ECONIS (ZBW)
1,945
EconStor
10
OLC EcoSci
1
Showing
1
-
10
of
1,956
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
From patient surveys to organizational change : attention, accept, and action?
Flohr Nielsen, Jørn
;
Riiskjær, Erik
-
2009
Persistent link: https://www.econbiz.de/10003828733
Saved in:
2
Customer satisfaction in Indian hospitals : moderators and mediators
Panchapakesan, Padma
;
Sai, L. Prakash
;
Rajendran, …
- In:
Quality management journal : QMJ
22
(
2015
)
1
,
pp. 10-29
Persistent link: https://www.econbiz.de/10010483430
Saved in:
3
The quality perception gap between employees and
patients
in hospitals
Willems, Jurgen
;
Ingerfurth, Stefan
- In:
Health care management review : HCM review
43
(
2018
)
2
,
pp. 157-167
Persistent link: https://www.econbiz.de/10011845645
Saved in:
4
The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa
;
Sweis, Rateb J.
;
Saleh, Rawan
;
Suifan, …
- In:
International journal of productivity and quality …
22
(
2017
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
Saved in:
5
Hospital
choice by Indian customers : empirical testing of a standardised model of service provider selection criteria
Palanisamy, Ganesan
;
Joseph, Lallu
;
Alur, Sivakumar
- In:
International journal of business and emerging markets …
13
(
2021
)
2
,
pp. 173-205
Persistent link: https://www.econbiz.de/10012505536
Saved in:
6
Die Bedeutung von Reihenfolge-Effekten im Produktivitätsmanagement von
Krankenhaus
-Dienstleistungsprozessen
Dietrich, Martin
;
Hilfinger, Florian
;
Müller, Martina
-
2014
Persistent link: https://www.econbiz.de/10010375880
Saved in:
7
Do hospitals that do the right thing have more satisfied
patients
?
Tajeu, Gabriel S.
;
Kazley, Abby Swanson
;
Menachemi, Nir
- In:
Health care management review : HCM review
40
(
2015
)
4
,
pp. 348-355
Persistent link: https://www.econbiz.de/10011374632
Saved in:
8
Blunting Damocles' sword : a longitudinal model of healthcare IT impact on malpractice insurance premium and quality of patient care
Menon, Nirup M.
;
Kohli, Rajiv
- In:
Information systems research : ISR
24
(
2013
)
4
,
pp. 918-935
Persistent link: https://www.econbiz.de/10010229004
Saved in:
9
Factors that influence management development in healthcare organizations
Popescu, Gheorghe H.
- In:
Economics, management and financial markets
8
(
2013
)
4
,
pp. 172-177
Persistent link: https://www.econbiz.de/10011543404
Saved in:
10
Applying variance analysis to understand California hospitals' expense recovery status by patient groups
Bai, Ge
- In:
Accounting horizons : a quarterly publication of the …
30
(
2016
)
2
,
pp. 211-223
Persistent link: https://www.econbiz.de/10011508327
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->