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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
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International journal of hospitality management
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How do online hotel consumers perceive room rates?
Chung, Hee Chung
;
Chung, Namho
;
Kim, Jin-Young
- In:
Journal of vacation marketing
28
(
2022
)
3
,
pp. 350-365
Persistent link: https://www.econbiz.de/10013257591
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The impact of customers' prior online experience on future hotel usage behavior
Lee, Jungwoo
;
Lee, Hyunae
;
Chung, Namho
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012389390
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3
Creepy vs. cool : switching from human staff to service robots in the hospitality industry
Kang, Sung-Eun
;
Koo, Chulmo
;
Chung, Namho
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014311454
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