Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Who uses tips as a reward for...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Consumer behaviour
49
Konsumentenverhalten
45
Gastronomie
30
Restaurant industry
30
Tipping behaviour
29
Trinkgeld
29
Hotel industry
27
Hotellerie
27
Service quality
26
USA
20
Customer satisfaction
19
United States
19
Kundenzufriedenheit
17
Job satisfaction
14
Arbeitszufriedenheit
13
Beziehungsmarketing
13
Relationship marketing
13
Tourism
13
Gastgewerbe
11
Holiday behaviour
11
Hospitality industry
11
Social norm
11
Soziale Norm
11
Tipping
11
Tourismus
11
Urlaubsverhalten
11
Environmental management
9
Motivation
9
Social Web
9
Social web
9
Umweltmanagement
9
Employee retention
8
Environmental consciousness
8
Internet marketing
8
Mitarbeiterbindung
8
Online-Marketing
8
Social norms
8
Umweltbewusstsein
8
Arbeitsverhalten
7
more ...
less ...
Online availability
All
Undetermined
16
Type of publication
All
Article
26
Type of publication (narrower categories)
All
Article in journal
26
Aufsatz in Zeitschrift
26
Language
All
English
26
Author
All
Kim, Woo Gon
14
Lynn, Michael
12
Bodvarsson, Örn B.
2
Choi, Hyung-Min
2
Kwortnik, Robert J.
2
Li, Jun
2
Wang, Shuo
2
Alexander, Damon
1
Ali, Faizan
1
Ali, Mohamed Ahmed
1
Boone, Christopher
1
Brewster, Zachary W.
1
Brymer, Robert A.
1
Cho, Sun-bai
1
Han, Jin Soo
1
Han, Su-Jin
1
Hanks, Lydia
1
Jang, Yoon Jung
1
Kang, Hee Jung
1
Kang, Sora
1
Kim, Hong-Bumm
1
Kim, Hyun Jeong
1
Kim, Taegoo
1
Kong, Yurou
1
Lee, Gyehee
1
Li, Yuan
1
Line, Nathaniel D.
1
Liu, Xiaoming
1
Luksetich, William A.
1
Majeed, Salman
1
McCall, Michael K.
1
McDermott, Sherry
1
Moon, Yun Ji
1
Rachjaibun, Nitta
1
Ryu, Kisang
1
Sturman, Michael
1
Tavitiyaman, Pimtong
1
Touni, Reham
1
Yang, Yang
1
Zhou, Xing
1
more ...
less ...
Published in...
All
International journal of hospitality management
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Applied economics letters
2
International journal of contemporary hospitality management
2
Journal of economic psychology : research in economic psychology and behavioral economics
2
Tourism management : research, policies, practice
2
Journal of travel and tourism marketing
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
The journal of socio-economics
1
Tourism and hospitality research : the surrey quarterly review
1
Tourism economics : the business and finance of tourism and recreation
1
more ...
less ...
Source
All
ECONIS (ZBW)
26
Showing
1
-
10
of
26
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The effect of management commitment to service on employee service behaviors : the mediating role of job satisfaction
Kim, Hyun Jeong
;
Tavitiyaman, Pimtong
;
Kim, Woo Gon
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
3
,
pp. 369-390
Persistent link: https://www.econbiz.de/10003879488
Saved in:
2
The influence of hotel website factors on e-loyalty in a B2C context
Kim, Woo Gon
;
Rachjaibun, Nitta
;
Han, Jin Soo
;
Lee, Gyehee
- In:
Tourism economics : the business and finance of tourism …
17
(
2011
)
5
,
pp. 1103-1127
Persistent link: https://www.econbiz.de/10009373090
Saved in:
3
The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels
Kim, Taegoo
;
Kim, Woo Gon
;
Kim, Hong-Bumm
- In:
Tourism management : research, policies, practice
30
(
2009
)
1
,
pp. 51-62
Persistent link: https://www.econbiz.de/10009523948
Saved in:
4
Effect of restaurant patrons' regret and disappointment on dissatisfaction and behavioral intention
Jang, Yoon Jung
;
Cho, Sun-bai
;
Kim, Woo Gon
- In:
Journal of travel and tourism marketing
30
(
2013
)
5/6
,
pp. 431-444
Persistent link: https://www.econbiz.de/10010199572
Saved in:
5
The effect of physical environment on passenger delight and satisfaction : moderating effect of national identity
Ali, Faizan
;
Kim, Woo Gon
;
Ryu, Kisang
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 213-224
Persistent link: https://www.econbiz.de/10011556079
Saved in:
6
Customers' cognitive, emotional, and actionable response to the servicescape : a test of the moderating effect of the restaurant type
Kim, Woo Gon
;
Moon, Yun Ji
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 144-156
Persistent link: https://www.econbiz.de/10003799063
Saved in:
7
The impact of social media reviews on restaurant performance : the moderating role of excellence certificate
Kim, Woo Gon
;
Li, Jun
;
Brymer, Robert A.
- In:
International journal of hospitality management
55
(
2016
),
pp. 41-51
Persistent link: https://www.econbiz.de/10011497923
Saved in:
8
The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality
Hanks, Lydia
;
Line, Nathaniel D.
;
Kim, Woo Gon
- In:
International journal of hospitality management
61
(
2017
),
pp. 35-44
Persistent link: https://www.econbiz.de/10011645925
Saved in:
9
Antecedents and an outcome of customer engagement with hotel brand community on Facebook
Touni, Reham
;
Kim, Woo Gon
;
Choi, Hyung-Min
;
Ali, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 278-299
Persistent link: https://www.econbiz.de/10012201350
Saved in:
10
How to fuel employees' prosocial behavior in the hotel service encounter
Kang, Hee Jung
;
Kim, Woo Gon
;
Choi, Hyung-Min
;
Li, Yuan
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012146203
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
