//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Market-creating service innova...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Taiwan
14,164
Dienstleistungssektor
12,413
Service industry
11,406
Produktentwicklung
10,022
New product development
9,185
Innovation
6,523
Innovationsmanagement
5,069
Innovation management
4,908
Kundenintegration
3,977
Customer integration
3,970
Relationship marketing
2,469
Beziehungsmarketing
2,468
China
2,360
Consumer behaviour
2,306
Konsumentenverhalten
2,259
Industrie
2,153
Deutschland
2,065
Manufacturing industries
2,026
Theorie
1,906
USA
1,890
Theory
1,884
Germany
1,803
United States
1,790
Service quality
1,664
Südkorea
1,574
South Korea
1,548
Dienstleistung
1,398
Produktivität
1,391
Productivity
1,378
Betriebliche Wertschöpfung
1,328
Value creation
1,327
Unternehmenserfolg
1,324
Firm performance
1,310
Services
1,223
Wirtschaftswachstum
1,195
Japan
1,096
Social Web
1,093
Social web
1,092
Customer satisfaction
1,089
more ...
less ...
Online availability
All
Undetermined
809
Free
202
Type of publication
All
Article
1,455
Book / Working Paper
206
Journal
1
Type of publication (narrower categories)
All
Article in journal
1,394
Aufsatz in Zeitschrift
1,394
Aufsatz im Buch
64
Book section
64
Graue Literatur
36
Non-commercial literature
36
Working Paper
27
Arbeitspapier
25
Hochschulschrift
25
Collection of articles of several authors
21
Sammelwerk
21
Case study
20
Fallstudie
20
Thesis
18
Conference paper
13
Konferenzbeitrag
13
Aufsatzsammlung
11
Bibliografie enthalten
3
Bibliography included
3
Nachschlagewerk
3
Reference book
3
Bibliografie
2
Conference proceedings
2
Konferenzschrift
2
Lehrbuch
2
Textbook
2
Amtliche Publikation
1
Amtsdruckschrift
1
Festschrift
1
Government document
1
Guidebook
1
Handbook
1
Handbuch
1
Interview
1
Ratgeber
1
Systematic review
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
1,600
German
59
French
1
Italian
1
Dutch
1
Swedish
1
Author
All
Rahman, Zillur
9
Le Nguyen Hau
8
Dahlgaard-Park, Su Mi
7
Edvardsson, Bo
7
Hollebeek, Linda D.
7
McColl-Kennedy, Janet R.
7
Pham Ngoc Thuy
7
Talib, Faisal
7
Witell, Lars
7
Chen, Ching-fu
6
Gong, Taeshik
6
Qureshi, M. N.
6
Wirtz, Jochen
6
Brady, Michael K.
5
Gustafsson, Anders
5
Huang, Ming-Hui
5
Mahr, Dominik
5
O'Cass, Aron
5
Rust, Roland T.
5
Wünderlich, Nancy V.
5
Calabrese, Armando
4
Cheng, T. C. E.
4
Chi, Wuchun
4
Elg, Mattias
4
Engström, Jon
4
Fisk, Raymond P.
4
Hadwich, Karsten
4
Huiskonen, Janne
4
Izogo, Ernest Emeka
4
Jaakkola, Elina
4
Karppinen, Henri
4
Kowalkowski, Christian
4
Leyer, Michael
4
Licht, Georg
4
Mende, Martin
4
Moch, Dietmar
4
Odekerken-Schröder, Gaby
4
Osei-Frimpong, Kofi
4
Owusu-Frimpong, Nana
4
Palumbo, Rocco
4
more ...
less ...
Institution
All
World Bank
3
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Al-Gehaz Al-Qawmy l-Tanzeem Al-Etisalat
1
British Council
1
Center for Leading Innovation & Cooperation
1
Deutsches Institut für Normung
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Fidschi
1
Frankreich / Commissariat Général du Plan
1
Fraunhofer-Institut für Produktionstechnologie IPT
1
Great Britain / Ministry of Health
1
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
1
International Conference on Services Management <North Cyprus)>
1
OECD
1
RWTH Aachen
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
Verlag Dr. Kovač
1
World Bank Group
1
more ...
less ...
Published in...
All
The service industries journal
66
Journal of retailing and consumer services
49
The journal of services marketing
49
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
48
Journal of business research : JBR
44
International journal of hospitality management
40
Journal of service management
32
Services marketing quarterly
28
Service business
27
Journal of air transport management
24
Journal of service research
23
Journal of service research : JSR
21
Industrial marketing management : the international journal for industrial and high-tech firms
16
International journal of contemporary hospitality management
16
International journal of production economics
14
International journal of quality & reliability management
14
International journal of quality and service sciences
14
International journal of services and operations management
14
International journal of services and operations management : IJSOM
13
Journal of hospitality marketing & management
13
Journal of service theory and practice : JSTP
13
Journal of the Academy of Marketing Science
13
Tourism management : research, policies, practice
12
International journal of productivity and quality management : IJPQM
11
Managing service quality : MSQ ; an international journal
11
The TQM journal : the international review of organizational improvement
11
Total quality management & business excellence
11
Psychology & marketing
10
Cogent business & management
9
European journal of operational research : EJOR
9
International journal of services technology and management
9
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Public management review
9
Benchmarking : an international journal ; BIJ
8
The journal of business & industrial marketing
8
European journal of marketing
7
European journal of marketing : EJM
7
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
more ...
less ...
Source
All
ECONIS (ZBW)
1,658
EconStor
2
OLC EcoSci
2
Showing
1
-
10
of
1,662
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Exploring the impacts of perceived e-collaboration service convenience on new product development in Taiwanese IC design companies
Lai, Jung-Yu
;
Wang, Juite
- In:
Information technology and management
19
(
2018
)
2
,
pp. 107-120
Persistent link: https://www.econbiz.de/10011877022
Saved in:
2
The dark side of customer co-creation : exploring the consequences of failed co-created services
Heidenreich, Sven
;
Wittkowski, Kristina
;
Handrich, Matthias
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
3
,
pp. 279-296
Persistent link: https://www.econbiz.de/10011287133
Saved in:
3
Frontline employees' collaboration in industrial service innovation : routes of co-creation's effects on new service performance
Santos Vijande, María Leticia
;
López Sánchez, José …
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
3
,
pp. 350-375
Persistent link: https://www.econbiz.de/10011489078
Saved in:
4
Adoption of technology-based services : the role of customers' willingness to co-create
Heidenreich, Sven
;
Handrich, Matthias
- In:
Journal of service management
26
(
2015
)
1
,
pp. 44-71
Persistent link: https://www.econbiz.de/10010504650
Saved in:
5
Employee involvement in ideation and healthcare service innovation quality
Mu, Yu
;
Bossink, Bart
;
Vinig, Tsvi
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 67-86
Persistent link: https://www.econbiz.de/10011848028
Saved in:
6
Customer involvement capability and service firm performance : the mediating role of innovation
Anning-Dorson, Thomas
- In:
Journal of business research : JBR
86
(
2018
),
pp. 269-280
Persistent link: https://www.econbiz.de/10011855330
Saved in:
7
Antecedents of co-creation intention and their role in developing technology-based new services via customer involvement : a conceptual analysis
Sarmah, Bijoylaxmi
;
Rahman, Zillur
- In:
International journal of business excellence
15
(
2018
)
2
,
pp. 239-255
Persistent link: https://www.econbiz.de/10011954242
Saved in:
8
A self-determination theory perspective on customer participation in service development
Engström, Jon
;
Elg, Mattias
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 511-521
Persistent link: https://www.econbiz.de/10011418356
Saved in:
9
DFSS in marketing : designing an innovative value co-creation campaign
Potra, Sabina
;
Pugna, Adrian
- In:
International journal of six sigma and competitive …
9
(
2015
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10011524923
Saved in:
10
When customer involvement hinders/promotes product innovation performance : the concurrent effect of relationship quality and role ambiguity
Najafi-Tavani, Saeed
;
Zaefarian, Ghasem
;
Robson, Matthew J.
- In:
Journal of business research : JBR
145
(
2022
),
pp. 130-143
Persistent link: https://www.econbiz.de/10013197888
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->