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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
83,894
Konsumentenverhalten
81,445
Werbung
13,918
Theorie
11,575
Advertising
11,391
Theory
11,341
Ethnische Gruppe
11,206
Ethnic group
10,652
Relationship marketing
9,459
Beziehungsmarketing
9,422
Youth
9,353
USA
9,132
Jugendliche
9,094
Brand management
8,319
United States
8,278
Markenführung
8,262
Werbewirkung
8,045
Advertising effects
7,818
Brand image
7,124
Deutschland
7,099
Markenimage
7,090
Online-Marketing
6,189
Internet marketing
6,168
Kulturelle Identität
6,071
Customer satisfaction
5,846
Germany
5,811
Online-Handel
5,775
Online retailing
5,763
Kundenzufriedenheit
5,683
Cultural identity
5,517
Social Web
5,487
Social web
5,481
Markenartikel
4,718
Brand
4,643
Service quality
4,552
Einzelhandel
4,371
Retail trade
4,303
Experiment
4,009
Electronic Commerce
3,846
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Undetermined
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747
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533
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Sammlung
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79
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Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Bilgihan, Anil
12
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Sharma, Piyush
12
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Quach, Sara
11
Gursoy, Dogan
10
Miao, Li
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ahn, Jiseon
8
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Kim, Woo Gon
8
Lu, Lu
8
Qu, Hailin
8
Schumann, Jan Hendrik
8
Sparks, Beverley
8
Wu, Luorong
8
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
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National Bureau of Economic Research
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Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
232
International journal of hospitality management
214
Journal of business research : JBR
125
The journal of services marketing
110
Journal of hospitality marketing & management
79
International journal of contemporary hospitality management
76
Services marketing quarterly
72
Journal of travel and tourism marketing
65
The service industries journal
63
Journal of service research : JSR
50
Cogent business & management
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
39
Journal of service management
35
Tourism management : research, policies, practice
34
Asia Pacific journal of marketing and logistics
31
International journal of quality and service sciences
30
The international journal of bank marketing : IJBM
29
Journal of service research
28
Psychology & marketing
28
Journal of air transport management
27
International journal of electronic marketing and retailing : IJEMR
26
International journal of services and operations management
26
International journal of services, economics and management
26
The TQM journal : the international review of organizational improvement
25
Journal of hospitality and tourism insights
24
Journal of retailing
23
Journal of strategic marketing
23
Total quality management & business excellence
23
European journal of marketing : EJM
22
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of the Academy of Marketing Science
21
Managing service quality : MSQ ; an international journal
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of services and operations management : IJSOM
20
Journal of internet commerce
20
Journal of Asian finance, economics and business : JAFEB
19
Journal of service theory and practice
19
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ECONIS (ZBW)
4,500
EconStor
3
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1
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1
Signalling effect of daily deal promotion for a start-up service provider
Zhao, Ming
;
Wang, Yulan
;
Gan, Xianghua
- In:
Journal of the Operational Research Society : OR
67
(
2016
)
2
,
pp. 280-293
Persistent link: https://www.econbiz.de/10011516488
Saved in:
2
Investigating the impact of
advertising
on customers’ behavioral intentions : a case of agriculture bank
Mandan, Momeni
;
Hossein, Safarzadeh
;
Furuzandeh, Askary
- In:
Business and Economic Research : BER
3
(
2013
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10009779806
Saved in:
3
I need the hook-up : the impact of shared race and ethnic identity on the expectations of service quality
Ferguson, Nakeisha S.
;
Sanders Jones, Janine L.
; …
- In:
Journal of marketing management : JMM ; journal of the …
36
(
2020
)
13/14
,
pp. 1285-1307
Persistent link: https://www.econbiz.de/10012395547
Saved in:
4
When culturally adaptive service behaviors affect customer satisfaction in shared ethnicity service encounters
Aguirre-Rodriguez, Alexandra
;
Boveda-Lambie, Adriana
; …
- In:
Services marketing quarterly
43
(
2022
)
3
,
pp. 277-293
Persistent link: https://www.econbiz.de/10013352802
Saved in:
5
The effects of advertised quality emphasis and objective quality on sales
Kopalle, Praveen K.
;
Fisher, Robert J.
;
Sud, Bharat L.
; …
- In:
Journal of marketing
81
(
2017
)
2
,
pp. 114-126
Persistent link: https://www.econbiz.de/10011697522
Saved in:
6
What influences online shopping in Nigeria : trust or website quality?
Esho, Ebes
;
Verhoef, Grietjie
- In:
African journal of business and economic research : AJBER
16
(
2021
)
3
,
pp. 155-175
Persistent link: https://www.econbiz.de/10013282425
Saved in:
7
Do quality perceptions of health and social services vary for different ethnic groups? : an empirical investigation
Bandyopadhyay, Subir
;
Pardasani, Mano
- In:
International journal of nonprofit & voluntary sector …
16
(
2011
)
1
,
pp. 99-114
Persistent link: https://www.econbiz.de/10009670531
Saved in:
8
The
youth
market for internet banking services: perceptions, attitude and behaviour
Chau, Vinh Sum
;
Ngai, Liqing W. L. C.
- In:
The journal of services marketing
24
(
2010
)
1
,
pp. 42-60
Persistent link: https://www.econbiz.de/10003953405
Saved in:
9
Investigating the quality of online advertisement : a model of evaluation criteria
Tsironis, Loukas K.
- In:
International journal of decision sciences, risk and …
9
(
2020
)
4
,
pp. 261-284
Persistent link: https://www.econbiz.de/10012507888
Saved in:
10
Determinants of assessing the quality of
advertising
services : the perspective of enterprises active and inactive in
advertising
Bachnik, Katarzyna
;
Nowacki, Robert
;
Szopiński, Tomasz S.
- In:
Journal of business research : JBR
88
(
2018
),
pp. 474-480
Persistent link: https://www.econbiz.de/10011869923
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