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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Wettbewerb
40,671
Competition
36,542
Theorie
11,278
Theory
10,989
Hotel industry
6,635
Hotellerie
6,546
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Eating habit
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Simbabwe
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Bank
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Innovation
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Welt
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Service quality
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Siciliani, Luigi
31
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Straume, Odd Rune
23
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19
Brekke, Kurt R.
15
Gravelle, Hugh
13
Line, Nathaniel D.
13
Mattila, Anna S.
13
Kim, Woo Gon
12
Jang, Soocheong
11
Prybutok, Victor R.
11
Sparks, Beverley
11
Cellini, Roberto
10
Qu, Hailin
10
Santos, Rita
10
Karatepe, Osman M.
9
Ryu, Kisang
9
Su, LuJun
9
Cobanoglu, Cihan
8
Hanks, Lydia
8
Huan, Tzung-cheng
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Torres, Edwin N.
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Bloom, Nicholas
7
Cheng, Ching-Chan
7
Dabestani, Reza
7
Gaynor, Martin
7
Hoxby, Caroline M.
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Hyun, Sunghyup Sean
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Shahin, Arash
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So, Kevin Kam Fung
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Ali, Faizan
6
Brekke, Kurt Richard
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Brewster, Zachary W.
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Caber, Meltem
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Kim, Jinkyung Jenny
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Law, Chun Hung Roberts
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Lynn, Michael
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University of Chicago / Center for Research in Security Prices
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International journal of hospitality management
276
International journal of contemporary hospitality management
107
Journal of hospitality marketing & management
91
Tourism management : research, policies, practice
67
Journal of travel and tourism marketing
65
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
54
The service industries journal
30
Journal of hospitality and tourism insights
27
Journal of retailing and consumer services
25
Tourism management perspectives : TMP
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
18
Journal of business research : JBR
15
Journal of health economics
15
The Cornell hospitality quarterly
15
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
14
International journal of leisure and tourism marketing : IJLTM
13
Journal of vacation marketing
13
Quality management journal : QMJ
13
Tourism and hospitality research : THR
13
Tourism economics : the business and finance of tourism and recreation
13
Cogent business & management
12
International journal of services, economics and management
12
Services marketing quarterly
12
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Tourism and hospitality research : the surrey quarterly review
12
Discussion paper / Centre for Economic Policy Research
11
Journal of vacation marketing : an international journal
11
Administrative Sciences : open access journal
10
Enlightening tourism : ET ; a pathmaking journal
10
International journal of quality & reliability management
10
Journal for global business advancement : JGBA
10
Service business
10
Total quality management & business excellence
10
International journal of services and operations management
9
Journal of Islamic marketing
9
NBER Working Paper
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NBER working paper series
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The journal of services marketing
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Working paper / National Bureau of Economic Research, Inc.
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ECONIS (ZBW)
2,236
EconStor
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1
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1
An examination of experiential quality, nostalgia, place attachment and behavioral intentions of hospitality customers
Tsai, Chen-Tsang
;
Hsu, Hsuan
;
Chen, Chia-Chi
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 869-885
Persistent link: https://www.econbiz.de/10012312159
Saved in:
2
Posttrip behavioral differences between first-time and repeat guests : a two-phase study in a hospitality setting
Kim, Mi Ran
;
Knutson, Bonnie J.
;
Vogt, Christine
- In:
Journal of hospitality marketing & management
23
(
2014
)
7/8
,
pp. 722-745
Persistent link: https://www.econbiz.de/10010473498
Saved in:
3
Which hotel services really matter to Muslim travelers? : developing and validating a multidimensional-continuum scale
Papastathopoulos, Avraam
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013185228
Saved in:
4
The role of the online flower of service in enhancing guest loyalty via the mediating role of guest experience : a structural equation modelling approach
Ahmad, Alaeddin Mohammad Khalaf
;
Kakeesh, Dana
; …
- In:
International journal of electronic marketing and …
13
(
2022
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10012695449
Saved in:
5
A good night's sleep matters for tourists : an empirical study for hospitality professionals
Hon, Alice H. Y.
;
Fung, Clare P. Y.
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
8
,
pp. 1153-1175
Persistent link: https://www.econbiz.de/10012154998
Saved in:
6
"Touch over tech" : a longitudinal examination of human touch along a travel journey
Lei, Soey Sut Ieng
;
Fong, Lawrence Hoc Nang
;
Ye, Shun
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 927-945
Persistent link: https://www.econbiz.de/10014483799
Saved in:
7
Brand prestige and the mediating role of word of mouth in the fast food industry
Jalal Rajeh Hanaysha
;
Pech, Richard Jan
- In:
Global business review
19
(
2018
)
6
,
pp. 1494-1514
Persistent link: https://www.econbiz.de/10011982837
Saved in:
8
Service quality, customer satisfaction, and behavioral intentions in fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
- In:
International journal of quality and service sciences
1
(
2009
)
1
,
pp. 78-95
Persistent link: https://www.econbiz.de/10003915104
Saved in:
9
Developing a cause and effect model of factors influencing fast food restaurants' service quality using DEMATEL
Hsieh, Pei-Ling
;
Yeh, Tsu-Ming
- In:
International journal of services and operations management
20
(
2015
)
1
,
pp. 21-42
Persistent link: https://www.econbiz.de/10011401245
Saved in:
10
Development of a short questionnaire for measuring service quality perceptions
Domenge, Rogerio
;
Arciniega, Luis M.
- In:
Decision
42
(
2015
)
1
,
pp. 11-17
Persistent link: https://www.econbiz.de/10010517252
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