//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The influence of personality t...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Consumer behaviour
83,095
Konsumentenverhalten
80,615
Entscheidung
23,370
Decision
20,138
Theorie
18,770
Theory
18,479
Malaysia
17,130
Students
15,347
Studierende
14,971
Persönlichkeitspsychologie
12,802
Personality psychology
12,523
Relationship marketing
9,317
Beziehungsmarketing
9,277
USA
9,210
United States
8,770
Brand management
7,739
Markenführung
7,696
Betriebliche Finanzwirtschaft
7,417
Managerial finance
7,407
Deutschland
7,063
Brand image
6,827
Experiment
6,789
Markenimage
6,789
Germany
6,415
Customer satisfaction
6,201
Kundenzufriedenheit
6,004
Online-Handel
5,706
Online retailing
5,695
Social Web
5,199
Social web
5,196
Service quality
5,105
Online-Marketing
4,684
Internet marketing
4,674
Brand
4,336
Markenartikel
4,325
Hochschule
4,296
Einzelhandel
4,259
Retail trade
4,225
Higher education institution
4,159
more ...
less ...
Online availability
All
Undetermined
2,560
Free
938
Type of publication
All
Article
4,346
Book / Working Paper
704
Type of publication (narrower categories)
All
Article in journal
4,225
Aufsatz in Zeitschrift
4,225
Graue Literatur
126
Non-commercial literature
126
Aufsatz im Buch
116
Book section
116
Working Paper
116
Arbeitspapier
106
Hochschulschrift
71
Thesis
51
Conference paper
32
Konferenzbeitrag
32
Collection of articles of several authors
13
Sammelwerk
13
Bibliografie enthalten
9
Bibliography included
9
Case study
8
Fallstudie
8
Collection of articles written by one author
5
Sammlung
5
Aufsatzsammlung
4
Konferenzschrift
4
Amtsdruckschrift
1
Article
1
Conference proceedings
1
Government document
1
Handbook
1
Handbuch
1
Mehrbändiges Werk
1
Mikroform
1
Multi-volume publication
1
Reprint
1
more ...
less ...
Language
All
English
4,955
German
92
French
2
Finnish
1
Swedish
1
Author
All
Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
22
Prentice, Catherine
19
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Prybutok, Victor R.
13
Amin, Muslim
12
Bilgihan, Anil
12
Gong, Taeshik
12
Klaus, Philipp
12
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Hyun, Sunghyup Sean
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Black, Sandra E.
9
Hollebeek, Linda D.
9
Veron, Rachel
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ali, Faizan
8
Bujisic, Milos
8
Cullinane, Jenna
8
Harun, Ahasan
8
Osman, Zahir
8
Qu, Hailin
8
Sparks, Beverley
8
Thurasamy Ramayah
8
Wu, Luorong
8
Ahn, Jiseon
7
Beck, Adrian
7
Carlson, Jamie
7
more ...
less ...
Institution
All
National Bureau of Economic Research
10
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Karlsruher Institut für Technologie
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Melbourne
1
OECD
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
231
International journal of hospitality management
208
Journal of business research : JBR
125
The journal of services marketing
110
International journal of contemporary hospitality management
80
Journal of hospitality marketing & management
77
Services marketing quarterly
72
The service industries journal
68
Journal of travel and tourism marketing
66
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
56
Cogent business & management
53
Journal of service research : JSR
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Service business
40
International journal of quality and service sciences
37
Asia Pacific journal of marketing and logistics
36
International journal of services, economics and management
36
Journal of service management
35
The TQM journal : the international review of organizational improvement
34
Tourism management : research, policies, practice
34
The international journal of bank marketing : IJBM
30
Journal of air transport management
29
Total quality management & business excellence
29
International journal of services and operations management
28
International journal of quality & reliability management
27
International journal of electronic marketing and retailing : IJEMR
26
Psychology & marketing
26
Journal of service research
25
Journal of Asian finance, economics and business : JAFEB
24
Journal of hospitality and tourism insights
24
Journal of retailing
24
Journal of strategic marketing
24
International journal of services and operations management : IJSOM
23
Journal of marketing for higher education
23
European journal of marketing : EJM
22
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
22
Managing service quality : MSQ ; an international journal
22
Journal of the Academy of Marketing Science
21
Marketing intelligence & planning
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
more ...
less ...
Source
All
ECONIS (ZBW)
5,037
EconStor
11
OLC EcoSci
2
Showing
1
-
10
of
5,050
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Rejected, shackled, and alone : the impact of systemic restricted choice on minority consumers' construction of self
Bone, Sterling A.
;
Christensen, Glenn L.
;
Williams, …
- In:
Journal of consumer research : JCR ; an …
41
(
2014/15
)
2
,
pp. 451-474
Persistent link: https://www.econbiz.de/10010401122
Saved in:
2
CEO-TMT exchange, TMT personality composition, and
decision
quality : the mediating role of TMT psychological empowerment
Lin, Hao-Chieh
;
Rababah, Nayel
- In:
The leadership quarterly : LQ ; an international …
25
(
2014
)
5
,
pp. 943-957
Persistent link: https://www.econbiz.de/10010485717
Saved in:
3
Interpretive structural modelling of website quality factors for repurchase intention in online context
Trivedi, Vibha
;
Trivedi, Ashish
- In:
International journal of electronic business
14
(
2018
)
4
,
pp. 309-325
Persistent link: https://www.econbiz.de/10012040478
Saved in:
4
Exploring online repurchase behavioural intention of university
students
in
Malaysia
Sajad Rezaei
;
Amin, Muslim
- In:
Journal for global business advancement : JGBA
6
(
2013
)
2
,
pp. 92-119
Persistent link: https://www.econbiz.de/10009762828
Saved in:
5
The influence of attitude, customer loyalty, and past experiences on
students
' complaining behaviour : the moderating role of gender
Ting, Poh-Poh
;
Winnie Poh Ming Wong
;
Chin, Chee Hua
- In:
International journal of business innovation and …
22
(
2020
)
1
,
pp. 87-105
Persistent link: https://www.econbiz.de/10012226678
Saved in:
6
Consumer
decision
-making strategies and use of hospital quality measures
Marquard, Jenna L.
;
Duffey, Noah
;
Lin, Qi Ming
- In:
Quality management journal : QMJ
18
(
2011
)
4
,
pp. 25-35
Persistent link: https://www.econbiz.de/10009381987
Saved in:
7
Antecedents of the client's trust in low- versus high-consequence decisions
Terres, Mellina da Silva
;
Santos, Christiane Pizzutti dos
; …
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 26-37
Persistent link: https://www.econbiz.de/10010531133
Saved in:
8
The role of sunk costs in online consumer
decision
-making
Liang, Austin Rong-Da
;
Lee, Chia-Ling
;
Tung, Wei
- In:
Electronic commerce research and applications
13
(
2014
)
1
,
pp. 56-68
Persistent link: https://www.econbiz.de/10011348334
Saved in:
9
The fluent online shopping experience
Mosteller, Jill
;
Donthu, Naveen
;
Eroglu, Sevgin
- In:
Journal of business research : JBR
67
(
2014
)
11
,
pp. 2486-2493
Persistent link: https://www.econbiz.de/10010402745
Saved in:
10
A conflict of choice : how consumers choose where to go for dinner
Jung, Jae Man
;
Sydnor, Sandra
;
Lee, Seul Ki
;
Almanza, …
- In:
International journal of hospitality management
45
(
2015
),
pp. 88-98
Persistent link: https://www.econbiz.de/10010503885
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->