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The impact of quality on health-insurance users' satisfaction in Saudi Arabia : the mediating role of brand image and utilitarian value

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The impact of servicescape on hedonic value and behavioral intentions : the importance of previous experience

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side of online shopping and their influence on client purchasing attitude in addition to the quality of the platforms that … products on different shopping platforms all have a significant correlation with the attitude towards online shopping, where …

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Exploring key factors influencing customer behavioral intention in robot restaurants

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Is customer participation always good in service recovery? : the moderating role of customers' positive psychological capital

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Mediating role of perceived authenticity in the relationship between luxury service experience and life satisfaction

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The role of emotions in utilitarian service settings : the effects of emotional satisfaction on product perception and behavioral intentions

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Making the customer experience journey more hedonic in a traditionally utilitarian service context : a case study

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