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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Tourism
92
Hotel industry
89
Hotellerie
87
Tourismus
81
Consumer behaviour
55
Konsumentenverhalten
54
Hong Kong
52
Tourism industry
44
Tourismuswirtschaft
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Bibliometrics
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Bibliometrie
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Holiday behaviour
40
Urlaubsverhalten
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Hongkong
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Social Web
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Social web
37
Internet marketing
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Online-Marketing
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Gastgewerbe
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Hospitality industry
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Tourism marketing
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Tourismusmarketing
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China
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Online retailing
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Online-Handel
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Viral marketing
28
Virales Marketing
28
E-commerce
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Electronic Commerce
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Customer satisfaction
26
Website
26
Kundenzufriedenheit
24
Tourism research
22
Tourismusforschung
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Data mining
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Internet
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International tourism
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Internationaler Tourismus
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Law, Chun Hung Roberts
11
Law, Rob
6
Ye, Qiang
3
Zhang, Ziqiong
2
Ariza-Montes, Antonio
1
Bai, Billy
1
Chathoth, Prakash K.
1
Chen, Yong
1
Chon, Kaye
1
Chong, Sookyup
1
Denizci Guillet, Basak
1
Fang, Davis Ka Chio
1
Fong, Davis Ka Chio
1
Fong, Lawrence Hoc Nang
1
Guo, Xiaoshu
1
Han, Heesup
1
Hao, Jin-Xing
1
Hernández-Perlines, Felipe
1
Huang, Xiankai
1
Hung, Kam
1
Jiang, Nan
1
Lai, Michael T. H.
1
Lei, Simon
1
Li, Dechao
1
Li, Gang
1
Li, Hengyun
1
Li, Huiying
1
Li, Leyan
1
Li, Li
1
Li, Nao
1
Liang, Sai
1
Lu, Qi
1
Luo, Jian Ming
1
Pan, Mengqiang
1
Peng, Maojuan
1
Schuckert, Markus
1
So, Amy Siu Ian
1
Song, Haiyan
1
Tsang, Nelson Kee Fu
1
Vu, Huy Quan
1
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International journal of hospitality management
8
Journal of travel and tourism marketing
5
International journal of contemporary hospitality management
1
Journal of electronic commerce research : JECR
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
18
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1
Differences and similarities in perceptions of hotel experience : the role of national cultures
Zhang, Ziqiong
;
Li, Hengyun
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 2-14
Persistent link: https://www.econbiz.de/10011416038
Saved in:
2
Impact of hotel website quality on online booking intentions : eTrust as a mediator
Wang, Liang
;
Law, Chun Hung Roberts
;
Denizci Guillet, Basak
- In:
International journal of hospitality management
47
(
2015
),
pp. 108-115
Persistent link: https://www.econbiz.de/10011312540
Saved in:
3
A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites
Hao, Jin-Xing
;
Yu, Yan
;
Law, Chun Hung Roberts
;
Fong, …
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 231-241
Persistent link: https://www.econbiz.de/10010508396
Saved in:
4
Understanding service attributes of robot hotels : a sentiment analysis of customer online reviews
Luo, Jian Ming
;
Vu, Huy Quan
;
Li, Gang
;
Law, Chun Hung …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013198484
Saved in:
5
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
6
Review of studies on airline website evaluation
Chong, Sookyup
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 60-75
Persistent link: https://www.econbiz.de/10012179364
Saved in:
7
Functionality evaluation of mobile hotel websites in the m-commerce era
Lei, Simon
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
36
(
2019
)
6
,
pp. 665-678
Persistent link: https://www.econbiz.de/10012179454
Saved in:
8
Innovative capacity, quality certification and performance in the hotel sector
Hernández-Perlines, Felipe
;
Ariza-Montes, Antonio
; …
- In:
International journal of hospitality management
82
(
2019
),
pp. 220-230
Persistent link: https://www.econbiz.de/10012121705
Saved in:
9
Exploring jaycustomer behavior and handling approach in casinos
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
;
Law, Chun …
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1403-1425
Persistent link: https://www.econbiz.de/10011732142
Saved in:
10
An empirical study on the influence of economy hotel website quality on online booking intentions
Li, Li
;
Peng, Maojuan
;
Jiang, Nan
;
Law, Chun Hung Roberts
- In:
International journal of hospitality management
63
(
2017
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011705747
Saved in:
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