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Relation between brand equity and purchase intention in hotel industry
Bian, Jing; Liu, Chunhui - In: International journal of services and standards 7 (2011) 1, pp. 18-34
Persistent link: https://www.econbiz.de/10009245088
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A comparative study of consumer perception of product quality : Chinese products versus non-Chinese product
Singh, Anubhav; Bansal, Deepanshi - In: International journal of economic research 13 (2016) 1, pp. 445-458
Persistent link: https://www.econbiz.de/10011560938
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Effect of consumption emotion on hotel and resort spa experience
Lo, Ada S.; Wu, Corrine - In: Journal of travel and tourism marketing 31 (2014) 7/8, pp. 958-984
Persistent link: https://www.econbiz.de/10010469197
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The Chinese perception of quality : model building and analysis based on consumers' perception
Cheng, Hong; Li, Dandan; Luo, Lianfa - In: Journal of chinese management : JCM 1 (2014), pp. 1-22
Theory construction and data reconstruction are required for the evaluation of quality in China. Taking into … consideration existing mature quality evaluation models (particularly the methods of evaluating customer satisfaction) and China …'s unique national conditions during its economic transition, four dimensions are proposed to evaluate quality in China …
Persistent link: https://www.econbiz.de/10010414278
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The impact of perceived procedural justice on dimensions of customer citizenship behaviours : the mediating effect of customer perceived support
Ahmed Hassaan Mohammed Ali; Song, Jing - In: Organizations and markets in emerging economies 14 (2023) 3/29, pp. 464-485
customer perceived support (CPS). Our research setting is the smartphone after-sales service sector in China. Structural …
Persistent link: https://www.econbiz.de/10014534901
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New platform and new excitement? : exploring young educated sport customers' perceptions of watching live sports on OTT services
Xu, Maowei; Li, Bo; Scott, Olan K. M.; Wang, Jerred Junqi - In: International journal of sports marketing & sponsorship 24 (2023) 4, pp. 682-699
Persistent link: https://www.econbiz.de/10014377667
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The impact of tour service performance on tourist satisfaction and behavioral intentions : a study of Chinese tourists in Hong Kong
Chan, Andrew; Hsu, Cathy H. C.; Baum, Tom - In: Journal of travel and tourism marketing 32 (2015) 1/2, pp. 18-33
Persistent link: https://www.econbiz.de/10011312616
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Examining the relationship among servicescape, perceived overall image and customer behavioural intentions in beauty salons : the moderating role of pleasure-arousal-dominance emot...
Kampani, Nidhi; Jhamb, Deepika - In: International journal of services, economics and management 12 (2021) 2, pp. 164-184
Persistent link: https://www.econbiz.de/10012613739
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Customers' perception of fish fast-casual restaurants
Castellini, Alessandra; Samoggia, Antonella - In: Journal of food products marketing 24 (2018) 3, pp. 348-371
Persistent link: https://www.econbiz.de/10011880360
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The opinion of post graduate students on effect of interrelationship among the perceptual components with reference to online shopping
Kumar, R. Rajendra - In: International journal of business information systems : … 32 (2019) 4, pp. 438-459
Persistent link: https://www.econbiz.de/10012159043