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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Bewertung
9,881
Evaluation
9,875
Aggregation
4,679
Theorie
4,066
Theory
4,015
Deutschland
1,377
Germany
1,215
USA
1,210
United States
1,190
Schätzung
739
Rating
729
Estimation
714
Welt
588
World
585
aggregation
571
Prognoseverfahren
511
Forecasting model
502
EU-Staaten
497
EU countries
485
Wirkungsanalyse
478
Impact assessment
475
Consumer behaviour
431
Konsumentenverhalten
428
Kreditwürdigkeit
428
Tourism management
422
Credit rating
420
Service quality
386
Risk
372
Risiko
371
Zeitreihenanalyse
369
Messung
368
Measurement
359
Time series analysis
356
Großbritannien
340
United Kingdom
336
Willingness to pay
315
Zahlungsbereitschaftsanalyse
315
Bibliometrics
312
Bibliometrie
312
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Undetermined
103
Free
96
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233
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201
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Graue Literatur
71
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Arbeitspapier
49
Working Paper
49
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32
Book section
32
Hochschulschrift
21
Thesis
17
Collection of articles of several authors
16
Sammelwerk
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Konferenzschrift
14
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11
Amtsdruckschrift
10
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10
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5
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3
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3
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2
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2
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2
Advisory report
1
Case study
1
Fallstudie
1
Forschungsbericht
1
Guidebook
1
Gutachten
1
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1
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English
316
German
71
French
3
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1
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Koning, Pierre
8
Rockoff, Jonah E.
8
Schreier, Gerhard
8
Turner, Lesley J.
6
Wiel, Karen van der
6
Feld, Jan
5
Figlio, David N.
5
Salamanca, Nicolás
5
Zölitz, Ulf
5
Battistin, Erich
4
Hull, Peter
4
Imberman, Scott A.
4
Neri, Lorenzo
4
Pathak, Parag A.
4
Angrist, Joshua D.
3
Carey, Kathleen
3
Deming, David J.
3
Dor, Avi
3
Gershenson, Seth
3
Harris, Douglas N.
3
Kim, Jong Min
3
Koedel, Cory
3
Lovenheim, Michael F.
3
Sass, Tim Roger
3
Woratschek, Herbert
3
Agoglia, Christopher P.
2
Akca, Naciye
2
Beywl, Wolfgang
2
Boleslavsky, Raphael
2
Bolhaar, Jonneke
2
Bouvain, Petra
2
Briole, Simon
2
Cotton, Christopher
2
De Battisti, Francesca
2
Dee, Thomas S.
2
Elk, Roel van
2
Encinosa, William E.
2
Ernst, Berit
2
Estelami, Hooman
2
Falch, Torberg
2
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Hochschulrektorenkonferenz
9
National Bureau of Economic Research
7
OECD
3
Centre for Educational Research and Innovation
1
Europäische Kommission / Generaldirektion Bildung, Jugend, Sport und Kultur
1
IGI Global
1
IT Service Management Forum Deutschland
1
Nationales Expertenseminar zur Qualitätssicherung <3, 2000, Bonn>
1
Nationales Expertenseminar zur Qualitätssicherung <4, 2001, Bonn>
1
Robert Schuman Centre for Advanced Studies
1
Ruhr-Universität Bochum
1
Springer Fachmedien Wiesbaden
1
Tagung Evaluation von Studium und Lehre auf dem Prüfstand - Zwischenbilanz und Konsequenzen für die Zukunft <2003, Bonn>
1
Technische Universität Ilmenau
1
Università degli Studi di Milano / Dipartimento di Economia Politica e Aziendale
1
Universität Kaiserslautern
1
Universität Leipzig
1
Universität Ulm
1
W. Kohlhammer GmbH
1
Wissenschaftszentrum Berlin für Sozialforschung
1
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Beiträge zur Hochschulpolitik
11
Discussion paper series / IZA
10
International journal of hospitality management
10
Economics of education review
7
NBER Working Paper
7
NBER working paper series
7
Working paper / National Bureau of Economic Research, Inc.
7
Auditing : a journal of practice & theory
5
Journal of policy analysis and management : the journal of the Association for Public Policy Analysis and Management
5
IZA Discussion Paper
4
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
4
Journal of public economics
4
The TQM journal : the international review of organizational improvement
4
The journal of economic education
4
American economic journal : a journal of the American Economic Association
3
CESifo working papers
3
CPB discussion paper
3
Discussion paper / Centre for Economic Policy Research
3
European research studies
3
Journal of hospitality marketing & management
3
Journal of travel and tourism marketing
3
Working paper
3
Applied economics letters
2
Beiträge zur Verhaltensforschung
2
Berichte aus der Betriebswirtschaft
2
Dienstleistungsorientierung in der universitären Ausbildung : mehr Qualität im betriebswirtschaftlichen Studium ; Festschrift für Prof. Dr. Ursula Hansen zum 60. Geburtstag
2
Discussion papers / CEPR
2
Dokumente & Informationen / Hochschulrektorenkonferenz
2
Education economics
2
Higher-order factorization machines : implementation, application, and comparison of a state-of-the-art recommender approach
2
International journal of contemporary hospitality management
2
International journal of market research : JMRS ; the journal of the Market Research Society
2
International journal of quality and innovation
2
Journal of business research : JBR
2
Journal of retailing
2
Journal of retailing and consumer services
2
Journal of the Operational Research Society
2
Marketing intelligence & planning
2
Quantitative economics : QE ; journal of the Econometric Society
2
The American economic review
2
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ECONIS (ZBW)
384
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1
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384
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1
The signaling and reputational effects of customer ratings on hotel revenues : evidence from TripAdvisor
Sayfuddin, A. T. M.
;
Chen, Yong
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013327968
Saved in:
2
Ecological hotels' customer satisfaction through text mining of online reviews : a case of Ecuador hotels
Brito, Yahaira Lisbeth Moreno
;
Ban, Hyun-Jeong
;
Kim, …
- In:
Journal of hospitality and tourism insights
7
(
2024
)
3
,
pp. 1532-1552
Persistent link: https://www.econbiz.de/10015052972
Saved in:
3
Why am I satisfied? : see my reviews : price and location matter in the restaurant industry
Kim, Jaewook
;
Lee, Minwoo
;
Kwon, Wooseok
;
Park, Hyekyung
; …
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013271311
Saved in:
4
Determinants of hotel guests' service experiences : an examination of differences between lifestyle and traditional hotels
Baek, Jooa
;
Choe, Yeongbae
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 88-105
Persistent link: https://www.econbiz.de/10012256119
Saved in:
5
Free add-on services and perceived value in competitive environments : evidence from online hotel reviews
Liu, Shan
;
Gao, Baojun
;
Gallivan, Michael
;
Gong, Yeming
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300111
Saved in:
6
Online reviews and collaborative service provision : a signal-jamming model
Sun, Haoying
;
Xu, Lizhen
- In:
Production and operations management : the flagship …
27
(
2018
)
11
,
pp. 1960-1977
Persistent link: https://www.econbiz.de/10011970070
Saved in:
7
Identifying competitors through comparative relation mining of online reviews in the restaurant industry
Gao, Song
;
Tang, Ou
;
Wang, Hongwei
;
Yin, Pei
- In:
International journal of hospitality management
71
(
2018
),
pp. 19-32
Persistent link: https://www.econbiz.de/10011849549
Saved in:
8
Guest satisfaction & dissatisfaction in luxury hotels : an application of big data
Panchapakesan Padma
;
Ahn, Jiseon
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012146172
Saved in:
9
To be similar or to be different? : the effect of hotel managers' rote response on subsequent reviews
Liu, Shan
;
Wang, Na
;
Gao, Baojun
;
Gallivan, Michael
- In:
Tourism management : research, policies, practice
86
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012595658
Saved in:
10
Systematic differences in online reviews of hotel services between business and leisure travelers
Kim, Jong Min
;
Ma, Haoxiang
;
Park, Sungjun
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 189-205
Persistent link: https://www.econbiz.de/10014246966
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