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Information and quality with an increasing number of brands
Alcalá Agulló, Francisco; González Maestre, Miguel; … - In: International journal of industrial organization 37 (2014), pp. 109-117
Persistent link: https://www.econbiz.de/10011292570
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Determining the reliability and validity of online reputation databases for lodging : Booking.com, TripAdvisor, and HolidayCheck
Rodríguez-Díaz, Manuel; Espino Rodríguez, Toms F. - In: Journal of vacation marketing : an international journal 24 (2018) 3, pp. 261-274
Persistent link: https://www.econbiz.de/10011912209
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The signaling and reputational effects of customer ratings on hotel revenues : evidence from TripAdvisor
Sayfuddin, A. T. M.; Chen, Yong - In: International journal of hospitality management 99 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10013327968
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How risky are services? : an empirical investigation on the antecedents and consequences of perceived risk for hotel service
Sun, Jin - In: International journal of hospitality management 37 (2014), pp. 171-179
Persistent link: https://www.econbiz.de/10010354186
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The influence of tourists' expectations on purchase intention : linking marketing strategy for low-cost airlines
Chiu, Su-Chin; Liu, Chih-Hsing; Tu, Jin-Hua - In: Journal of air transport management 53 (2016), pp. 226-234
Persistent link: https://www.econbiz.de/10011546530
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Image of all hotel scales on travel blogs : its impact on customer loyalty
Zhang, Jian Jane; Mao, Zhenxing - In: Journal of hospitality marketing & management 21 (2012) 1/2, pp. 113-131
Persistent link: https://www.econbiz.de/10009512714
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Antecedents of word-of-mouth communication in the life insurance industry
Yu, Tsu-Wei - In: International journal of bank marketing 40 (2022) 7, pp. 1398-1412
Persistent link: https://www.econbiz.de/10013532342
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Do online reviews always incentivise remanufacturers to improve quality in a competitive environment?
Xie, Shushu; Zhao, Yingxue; Zhao, Lin; He, Xingyuan - In: Amfiteatru economic : an economic and business research … 26 (2024) 67, pp. 903-926
Consumers underestimation of the quality of remanufactured products is a barrier for remanufacturers. Online reviews provide quality signals to consumers unaware of remanufactured products. To explore whether remanufacturers produce higher quality products to improve their review ratings,...
Persistent link: https://www.econbiz.de/10015077570
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Does the organizer's reputation affect exhibitors' satisfaction?
Jeong, Luz Suplico; Bautista, Reynaldo; Saavedra, Carlo - In: DLSU business & economics review 30 (2021) 2, pp. 80-89
Persistent link: https://www.econbiz.de/10013472198
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What drives café customers to spread eWOM? : examining self-relevant value, quality value, and opinion leadership
Kim, DongHee; Jang, Soocheong; Adler, Howard - In: International journal of contemporary hospitality management 27 (2015) 2, pp. 261-282
Persistent link: https://www.econbiz.de/10011300091