//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
How does contract completeness...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
China
139
Theorie
34
Theory
34
Innovation
30
Lieferkette
24
Supply chain
24
Consumer behaviour
21
Konsumentenverhalten
21
Service quality
21
Innovation management
17
Innovationsmanagement
17
Financial audit
15
Quality management
15
Wirtschaftsprüfung
15
Corporate social responsibility
14
Qualitätsmanagement
14
Firm performance
13
USA
13
United States
13
Unternehmenserfolg
13
Börsenkurs
12
Corporate Social Responsibility
12
Corporate governance
12
Estimation
12
Schätzung
12
Share price
12
Bank
11
Corporate Governance
11
Lieferantenmanagement
11
Supplier relationship management
11
Coronavirus
10
Customer satisfaction
10
Impact assessment
10
New product development
10
Wirkungsanalyse
10
Bank lending
9
Beziehungsmarketing
9
Credit risk
9
EU countries
9
more ...
less ...
Online availability
All
Undetermined
13
Free
3
Type of publication
All
Article
17
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
17
Aufsatz in Zeitschrift
17
Conference paper
2
Konferenzbeitrag
2
Language
All
English
19
Author
All
Zhang, Min
19
He, Zhen
7
Tong, Lijing
3
Deng, Yingwen
2
Hu, Hanxin
2
Huang, Lili
2
Li, Yiwei
2
Sun, Ting
2
Vasarhelyi, Miklos A.
2
Wang, G. Alan
2
Wu, Bin
2
Xie, Lu
2
Xiong, Jingjing
2
Yang, Zhifeng
2
Ahmed Hassaan Mohammed Ali
1
Dai, Xujing
1
Deng, Yujia
1
Goh, Thong Ngee
1
Gul, Ferdinand A
1
Jin, Biying
1
Ke, Ben
1
Li, Dan
1
Lin, Bin
1
Moustapha, Farouk Adewale
1
Song, Jing
1
Sun, Lin
1
Wang, Alan G.
1
Wang, Lu
1
Wang, Weicheng
1
Wu, Yaqian
1
Wu, Yongliang
1
Xie, Yueyue
1
Yang, Xiaoxi
1
Zeng, Changli
1
Zhang, Keyuan
1
Zhang, Zehong
1
Zhu, Haoran
1
more ...
less ...
Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Abacus : a journal of accounting, finance and business studies
1
Accounting and business research
1
International journal of management, economics and social sciences : IJMESS
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
International journal of retail and distribution management
1
Journal of accounting and public policy
1
Journal of business ethics : JOBE
1
Journal of business finance & accounting : JBFA
1
Journal of service theory and practice : JSTP
1
The British accounting review : the journal of the British Accounting Association
1
The international journal of accounting
1
The journal of information systems : JIS ; a semiannual journal of the Information Systems Section of the American Accouting Association
1
Tourism management : research, policies, practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
19
Showing
1
-
10
of
19
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
An empirical investigation of service recovery in e-retailing : an operations management perspective
Zhang, Min
;
Dai, Xujing
;
He, Zhen
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
3
,
pp. 348-367
Persistent link: https://www.econbiz.de/10011305994
Saved in:
2
Service quality evaluation of car rental industry in China
Zhang, Min
;
Xie, Yueyue
;
Huang, Lili
;
He, Zhen
- In:
International journal of quality & reliability management
31
(
2014
)
1
,
pp. 82-102
Persistent link: https://www.econbiz.de/10010254288
Saved in:
3
E-service quality perceptions : an empirical analysis of the Chinese e-retailing industry
Zhang, Min
;
Huang, Lili
;
He, Zhen
;
Wang, Alan G.
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1357-1372
Persistent link: https://www.econbiz.de/10011528320
Saved in:
4
A study of key success factors of service enterprises in China
Zhang, Min
;
Jin, Biying
;
Wang, G. Alan
;
Goh, Thong Ngee
; …
- In:
Journal of business ethics : JOBE
134
(
2016
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10011452910
Saved in:
5
Beg your pardon? : the effect of communication costs on audit quality
Deng, Yingwen
;
Xie, Lu
;
Zhang, Min
;
Wu, Yaqian
- In:
Accounting and business research
51
(
2021
)
6/7
,
pp. 824-851
Persistent link: https://www.econbiz.de/10012803987
Saved in:
6
Do auditors' early-life socioeconomic opportunities improve audit quality? : evidence from China
Tong, Lijing
;
Wu, Bin
;
Zhang, Min
- In:
The British accounting review : the journal of the …
54
(
2022
)
2
,
pp. 1-23
Persistent link: https://www.econbiz.de/10013209882
Saved in:
7
Development and validation of a measurement instrument for assessing quality management practices in hospitals : an exploratory study
Xiong, Jingjing
;
He, Zhen
;
Ke, Ben
;
Zhang, Min
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 465-478
Persistent link: https://www.econbiz.de/10011579814
Saved in:
8
Quality management practices and their effects on the performance of public hospitals
Xiong, Jingjing
;
He, Zhen
;
Deng, Yujia
;
Zhang, Min
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 383-401
Persistent link: https://www.econbiz.de/10011772138
Saved in:
9
Measuring service quality in telematics service : development and validation of multidimensional TeleServQ scale
He, Zhen
;
Yang, Xiaoxi
;
Wang, Weicheng
;
Zhang, Min
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1166-1182
Persistent link: https://www.econbiz.de/10011778137
Saved in:
10
C2C interaction in the online review system : effect of other customers' responses on subsequent review volume
Zhang, Min
;
Wang, Lu
;
Li, Yiwei
;
Wang, G. Alan
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366151
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->