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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Messung
22,601
Measurement
22,387
Qualitätsmanagement
16,465
Quality management
14,497
Theorie
8,049
Theory
7,903
Interview
5,084
Deutschland
5,023
Befragung
4,945
Germany
4,129
USA
3,413
Armut
3,111
United States
3,069
Service quality
3,037
Poverty
3,028
Welt
2,265
World
2,218
Fernsehen
1,995
Product quality
1,781
Produktqualität
1,775
Risiko
1,710
Mediennutzung
1,709
Media usage
1,675
Risk
1,649
Consumer behaviour
1,592
Konsumentenverhalten
1,576
Schätzung
1,540
Umfrage
1,537
Estimation
1,477
Einkommensverteilung
1,433
Television
1,392
Customer satisfaction
1,385
Income distribution
1,379
Kundenzufriedenheit
1,367
Performance measurement
1,336
Performance-Messung
1,323
Productivity
1,265
Produktivität
1,261
Prozessmanagement
1,218
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Undetermined
1,145
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505
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Article
2,264
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755
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7
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2,057
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2,057
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201
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201
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165
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147
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147
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140
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91
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87
Collection of articles of several authors
50
Sammelwerk
50
Conference paper
42
Konferenzbeitrag
42
Case study
37
Fallstudie
37
Bibliografie enthalten
33
Bibliography included
33
Konferenzschrift
26
Aufsatzsammlung
25
Amtsdruckschrift
18
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18
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16
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10
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9
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9
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9
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3
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3
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3
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3
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3
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3
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3
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2
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2
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2
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424
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3
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Bruhn, Manfred
39
Shahin, Arash
16
Prybutok, Victor R.
15
Rahman, Zillur
11
Talib, Faisal
11
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Antony, Jiju
9
Bauer, Hans H.
9
Cudney, Elizabeth A.
9
Marimon, Frederic
9
Benkenstein, Martin
8
Dahlgaard-Park, Su Mi
8
Qureshi, M. N.
8
Dahlgaard, Jens Jörn
7
Gandhi, Surjit Kumar
7
Gupta, Ajay
7
Medeiros, Denise Dumke de
7
Sachdeva, Anish
7
Stauss, Bernd
7
Zhang, Min
7
Chakraborty, Subhajit
6
Cheng, Ching-Chan
6
Dwivedi, Yogesh Kumar
6
Gremyr, Ida
6
Melo, Fagner José Coutinho de melo
6
Rust, Roland T.
6
Salini, Silvia
6
Witell, Lars
6
Woratschek, Herbert
6
Akter, Shahriar
5
Basu, Rana
5
Bhola, Prabha
5
Chang, Tsang-Chuan
5
Falk, Tomas
5
Gotzamani, Katerina
5
Gowen, Charles, III.
5
Hammerschmidt, Maik
5
He, Zhen
5
Johnson, Dana M.
5
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Hochschulrektorenkonferenz
17
IGI Global
7
National Bureau of Economic Research
6
OECD
5
Springer Fachmedien Wiesbaden
4
Nomos Verlagsgesellschaft
3
Taylor and Francis.
3
Verlag Dr. Kovač
3
Erasmus Research Institute of Management
2
European Organization for Quality Control
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
Springer-Verlag GmbH
2
Technische Universität Ilmenau
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
Center for Service Excellence
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Edward Elgar Publishing
1
Erich-Schmidt-Verlag
1
Escola de Pós-Graduação em Economia <Rio de Janeiro>
1
European Business School <Oestrich-Winkel>
1
European Foundation for the Improvement of Living and Working Conditions
1
European Society for Opinion and Marketing Research
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Fachhochschule des Landes Rheinland-Pfalz / Abteilung Mainz / Fachbereich Betriebswirtschaft <3>
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
108
International journal of productivity and quality management : IJPQM
72
The TQM journal : the international review of organizational improvement
65
International journal of quality & reliability management
59
Quality management journal : QMJ
52
Total quality management & business excellence
47
International journal of quality and service sciences
36
International journal of services and operations management
36
International journal of hospitality management
27
International journal of production research
24
Journal of retailing and consumer services
24
Auditing : a journal of practice & theory
21
Beiträge zur Hochschulpolitik
20
Journal of health organization and management
20
The service industries journal
20
Benchmarking : an international journal ; BIJ
18
Health care management review : HCM review
18
International journal of business information systems : IJBIS
17
Journal of air transport management
17
Journal of business research : JBR
17
Managing service quality : MSQ ; an international journal
17
International journal of contemporary hospitality management
16
Amfiteatru economic : an economic and business research periodical
15
Cogent business & management
14
International journal of six sigma and competitive advantage : IJSSCA
14
The journal of services marketing
14
European research studies
13
International journal of production economics
13
International journal of services and operations management : IJSOM
13
Service business
13
The accounting review : a publication of the American Accounting Association
12
Tourism management : research, policies, practice
12
European journal of operational research : EJOR
11
International journal of services and standards
11
International journal of services, economics and management
11
Journal of hospitality marketing & management
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Socio-economic planning sciences : the international journal of public sector decision-making
10
Benchmarking : an international journal
9
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ECONIS (ZBW)
3,022
EconStor
4
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1
Quality of Media Use
Measurement
Coromina, Lluís
-
2010
the Central Coordinating Team of the ESS, a module for media use has been developed. This module allows the
measurement
of …
Persistent link: https://www.econbiz.de/10013149964
Saved in:
2
Question order effects in measuring service quality
DeMoranville, Carol W.
;
Bienstock, Carol C.
-
2007
Persistent link: https://www.econbiz.de/10003540295
Saved in:
3
The evolution of viewers' concerns and perceptions of
television
content quality
Artero, Juan P.
;
Etayo, Cristina
;
Sánchez-Tabernero, …
- In:
Journal of media business studies
12
(
2015
)
3/4
,
pp. 205-223
Persistent link: https://www.econbiz.de/10011611227
Saved in:
4
The show must go on(line) : the impact of content and system quality on the usage of
television
streaming content libraries
Zabel, Christian
;
Kunz, Reinhard
;
Telkmann, Verena
; …
- In:
The journal of media economics
35
(
2023
)
3/4
,
pp. 63-86
Persistent link: https://www.econbiz.de/10014636060
Saved in:
5
Measuring internet retail service quality using E-S-QUAL
Rafiq, Mohammed
;
Lu, Xiaoming
;
Fulford, Heather
- In:
Journal of marketing management : MM
28
(
2012
)
9/10
,
pp. 1159-1173
Persistent link: https://www.econbiz.de/10009615204
Saved in:
6
Detailergebnisse einer
Befragung
hessischer Krankenhausärzte im Jahre 2004
Klinke, Sebastian
-
2007
Persistent link: https://www.econbiz.de/10003486924
Saved in:
7
Zusammenfassung der Ergebnisse und Dokumentation der Daten einer
Befragung
hessischer Krankenhausärzte im Jahre 2004
Klinke, Sebastian
;
Kühn, Hagen
-
2006
Persistent link: https://www.econbiz.de/10003423431
Saved in:
8
Similarities and differences between self-assessment approaches in public services in higher education institutions
Tarí, Juan José
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1125-1142
Persistent link: https://www.econbiz.de/10009154408
Saved in:
9
Qualität von Wirtschaftsprüferleistungen : eine empirische Untersuchung des deutschen Marktes für Wirtschaftsprüferleistungen
Marten, Kai-Uwe
-
1999
Persistent link: https://www.econbiz.de/10001369311
Saved in:
10
Constructing a roadmap to measure the quality of business assessments aimed at curriculum management
Silva, Thanuci
;
Santos, Regiane dos
;
Mallet, Débora
- In:
Journal of education for business
98
(
2023
)
1
,
pp. 34-42
Persistent link: https://www.econbiz.de/10013550010
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